At a Glance
- Tasks: Build relationships with existing customers and help them maximise service value.
- Company: Dynamic business consultancy in the heart of Glasgow.
- Benefits: Base salary plus commission, structured training, and clear career progression.
- Other info: Join a fun team with regular socials and a supportive culture.
- Why this job: Transform your customer service skills into a rewarding growth-focused role.
- Qualifications: Experience in customer service and a passion for building rapport.
The predicted salary is between 25195 - 35195 £ per year.
Customer Growth Executive – Business Consultancy
Glasgow (City Centre) | £25,195 Base + £5,000–£10,000 Commission (Year 1) | Office-Based
Looking for a role where you can take your customer service skills to the next level, earn commission, and be part of a genuinely fun, supportive team? This could be exactly what you’re looking for.
We’re hiring a Customer Growth Executive to join a growing business consultancy in central Glasgow. The company works closely with small businesses, helping them manage essential services so they can focus on what they do best – running their business.
The Role
This is not cold sales. Instead, you’ll be working with existing customers, building relationships and helping them get the most value from the services available.
- Speak with existing customers on a daily basis
- Understand their business needs and challenges
- Identify opportunities to cross-sell and upsell additional services
- Build strong relationships and act as a trusted point of contact
- Work towards targets in a supportive, high-energy environment
Who This Is Perfect For
This role is ideal if you are already in a customer-focused role and ready for a step up.
- Working in a call centre or customer service role
- Used to speaking with customers and building rapport quickly
- Target-driven and motivated by earning commission
- Confident, outgoing, and naturally chatty
- Keen to learn, develop, and progress your career
If you enjoy speaking to people and want to turn that into a more commercial, rewarding role, this is a great opportunity.
What’s On Offer
- £25,000 base salary
- £5,000–£10,000 commission in your first year
- Office-based role in central Glasgow
- Structured 1:1 training and ongoing coaching
- Clear progression opportunities within the business
- A genuinely fun and social team culture
The Culture
This is a business where people enjoy coming to work. Expect:
- Regular team socials including karaoke nights
- Book clubs and informal team activities
- Weekly football and other social events
- A collaborative, energetic office environment where success is recognised
Interview Process
We are holding a one-stage interview process on 3rd June in Glasgow, with offers made on the day. This is designed to save you time and avoid long, drawn-out hiring processes.
Why Join
This is an opportunity to move from pure customer service into a customer growth and revenue-focused role, gaining valuable commercial skills in a supportive setting.
You’ll be part of a team that invests in your development, rewards your success, and makes work genuinely enjoyable.
If you’re confident, driven, and ready to take the next step in your career, apply now.
Trainee Account Manager to Customer Growth – Glasgow employer: Flourish
Join a vibrant and supportive team in the heart of Glasgow, where your customer service skills can flourish into a rewarding career as a Customer Growth Executive. With a competitive salary and commission structure, alongside structured training and clear progression opportunities, this company prioritises employee development and fosters a fun, collaborative work culture filled with regular social events. If you're looking for a meaningful role that values your contributions and encourages growth, this is the perfect place for you.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Account Manager to Customer Growth – Glasgow
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent achievements. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your customer service experience can translate into building relationships and driving growth. We want to hear how you can add value to their existing customers.
✨Tip Number 3
Show your personality during the interview. This role is all about building rapport, so let your confidence and chatty nature shine through. Remember, they’re looking for someone who fits into their fun, supportive culture!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trainee Account Manager to Customer Growth – Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Growth Executive role. Highlight any customer service experience and your ability to build relationships, as these are key for us.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you’re excited about joining our fun and supportive team in Glasgow. Let us know how you can contribute to our success!
Showcase Your Achievements:Don’t just list your responsibilities; share your achievements! If you've hit targets or received positive feedback from customers, let us know. We love seeing how you’ve made an impact in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the quickest way for us to see your application and get you into the interview process. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Flourish
✨Know Your Customer Service Stuff
Brush up on your customer service skills and be ready to share specific examples of how you've built relationships with customers in the past. Think about times when you identified their needs and provided solutions – this will show you're a great fit for the role.
✨Understand the Company Culture
Familiarise yourself with the company’s fun and supportive culture. Be prepared to discuss how you can contribute to that environment, whether it’s through team socials or collaborative projects. Showing that you align with their values can really set you apart.
✨Prepare for Target-Driven Questions
Since this role is target-driven, think about how you’ve met or exceeded targets in previous roles. Have some numbers ready to back up your achievements, as this will demonstrate your motivation and ability to succeed in a commission-based environment.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could be about the training process, progression opportunities, or even the types of services you'll be helping customers with. It shows you're genuinely interested and engaged in the role.
