At a Glance
- Tasks: Build relationships with existing customers and help them maximise service value.
- Company: Dynamic business consultancy in the heart of Glasgow.
- Benefits: Base salary plus commission, structured training, and clear career progression.
- Other info: Join a fun, supportive team with regular social events and a vibrant office culture.
- Why this job: Transform your customer service skills into a rewarding, growth-focused role.
- Qualifications: Experience in customer service and a passion for building rapport.
The predicted salary is between 25000 - 35000 £ per year.
Customer Growth Executive – Business Consultancy
Glasgow (City Centre) | £25,000 Base + £5,000–£10,000 Commission (Year 1) | Office-Based
Looking for a role where you can take your customer service skills to the next level, earn commission, and be part of a genuinely fun, supportive team? This could be exactly what you’re looking for.
We’re hiring a Customer Growth Executive to join a growing business consultancy in central Glasgow. The company works closely with small businesses, helping them manage essential services so they can focus on what they do best – running their business.
The Role
This is not cold sales. Instead, you’ll be working with existing customers, building relationships and helping them get the most value from the services available.
- Speak with existing customers on a daily basis
- Understand their business needs and challenges
- Identify opportunities to cross-sell and upsell additional services
- Build strong relationships and act as a trusted point of contact
- Work towards targets in a supportive, high-energy environment
Who This Is Perfect For
This role is ideal if you are already in a customer-focused role and ready for a step up.
You might be:
- Working in a call centre or customer service role
- Used to speaking with customers and building rapport quickly
- Target-driven and motivated by earning commission
- Confident, outgoing, and naturally chatty
- Keen to learn, develop, and progress your career
If you enjoy speaking to people and want to turn that into a more commercial, rewarding role, this is a great opportunity.
What’s On Offer
- £25,000 base salary
- £5,000–£10,000 commission in your first year
- Office-based role in central Glasgow
- Structured 1:1 training and ongoing coaching
- Clear progression opportunities within the business
- A genuinely fun and social team culture
The Culture
This is a business where people enjoy coming to work. Expect:
- Regular team socials including karaoke nights
- Book clubs and informal team activities
- Weekly football and other social events
- A collaborative, energetic office environment where success is recognised
Interview Process
We are holding a one-stage interview process on 3rd June in Glasgow, with offers made on the day. This is designed to save you time and avoid long, drawn-out hiring processes.
Why Join
This is an opportunity to move from pure customer service into a customer growth and revenue-focused role, gaining valuable commercial skills in a supportive setting.
You’ll be part of a team that invests in your development, rewards your success, and makes work genuinely enjoyable.
If you’re confident, driven, and ready to take the next step in your career, apply now.
Trainee Account Manager (HF1339804) in Glasgow employer: Flourish
Join a vibrant and supportive team in the heart of Glasgow, where your customer service skills can flourish into a rewarding career as a Customer Growth Executive. With a competitive salary, generous commission structure, and a culture that prioritises fun and collaboration, you'll find ample opportunities for personal and professional growth while making meaningful connections with clients. This is not just a job; it's a chance to be part of a dynamic environment that celebrates success and fosters development.
StudySmarter Expert Advice🤫
We think this is how you could land Trainee Account Manager (HF1339804) in Glasgow
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent achievements. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your customer service experience can translate into building strong relationships with clients. Highlight your ability to understand their needs and offer solutions.
✨Tip Number 3
Show your enthusiasm! During the interview, let your personality shine through. A positive attitude and a genuine interest in helping customers will make you stand out as a candidate.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest and keep you on their radar.
We think you need these skills to ace Trainee Account Manager (HF1339804) in Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Trainee Account Manager role. Highlight your customer service experience and any relevant skills that match what we're looking for. This shows us you're genuinely interested in the position!
Show Your Personality:We love a bit of character! Don’t be afraid to let your personality shine through in your application. Share examples of how you've built relationships with customers or contributed to a fun team environment – it’s all about showing us who you are.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff – we want to see what makes you a great fit for our team!
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you. Plus, it shows you’re proactive and keen to join our awesome team!
How to prepare for a job interview at Flourish
✨Know the Company Inside Out
Before your interview, take some time to research the company and its services. Understand their mission, values, and the specific challenges they help small businesses overcome. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Since this role is all about building relationships with existing customers, be ready to share examples from your past experiences. Think of specific situations where you successfully resolved issues or enhanced customer satisfaction. Highlighting these skills will demonstrate that you're a perfect fit for the role.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, as it’s a great way for them to see how you interact with customers. Practice common scenarios where you might need to upsell or cross-sell services. This will help you feel more confident and showcase your ability to think on your feet.
✨Emphasise Your Team Spirit
This company values a fun and supportive team culture, so make sure to express your enthusiasm for teamwork. Share examples of how you've contributed to a positive team environment in previous roles. This will resonate well with the interviewers and show that you’ll fit right in.
