At a Glance
- Tasks: Build relationships with existing customers and help them maximise service value.
- Company: Dynamic business consultancy in the heart of Glasgow.
- Benefits: Base salary plus commission, structured training, and clear career progression.
- Other info: Fun team culture with regular socials and a supportive environment.
- Why this job: Transform your customer service skills into a rewarding sales role.
- Qualifications: Experience in customer service, target-driven, and great communication skills.
The predicted salary is between 25000 - 35000 £ per year.
Overview
Customer Growth Executive – Business Consultancy — Glasgow (City Centre) | £25,195 Base + £5,000–£10,000 Commission (Year 1) | Office-Based
Looking for a role where you can take your customer service skills to the next level, earn commission, and be part of a genuinely fun, supportive team? This could be exactly what you’re looking for. We’re hiring a Customer Growth Executive to join a growing business consultancy in central Glasgow. The company works closely with small businesses, helping them manage essential services so they can focus on what they do best – running their business.
The Role
- This is not cold sales. Instead, you’ll be working with existing customers, building relationships and helping them get the most value from the services available.
- Speak with existing customers on a daily basis
- Understand their business needs and challenges
- Identify opportunities to cross-sell and upsell additional services
- Build strong relationships and act as a trusted point of contact
- Work towards targets in a supportive, high-energy environment
Who This Is Perfect For
This role is ideal if you are already in a customer-focused role and ready for a step up. You might be:
- Working in a call centre or customer service role
- Used to speaking with customers and building rapport quickly
- Target-driven and motivated by earning commission
- Confident, outgoing, and naturally chatty
- Keen to learn, develop, and progress your career
If you enjoy speaking to people and want to turn that into a more commercial, rewarding role, this is a great opportunity.
What’s On Offer
- £25,000 base salary
- £5,000–£10,000 commission in your first year
- Office-based role in central Glasgow
- Structured 1:1 training and ongoing coaching
- Clear progression opportunities within the business
- A genuinely fun and social team culture
The Culture
This is a business where people enjoy coming to work. Expect:
- Regular team socials including karaoke nights
- Book clubs and informal team activities
- Weekly football and other social events
- A collaborative, energetic office environment where success is recognised
Interview Process
We are holding a one-stage interview process on 3rd June in Glasgow, with offers made on the day. This is designed to save you time and avoid long, drawn-out hiring processes.
Why Join
This is an opportunity to move from pure customer service into a customer growth and revenue-focused role, gaining valuable commercial skills in a supportive setting. You’ll be part of a team that invests in your development, rewards your success, and makes work genuinely enjoyable. If you’re confident, driven, and ready to take the next step in your career, apply now.
Sales Growth Agent (HF1339804) in Glasgow employer: Flourish
Join a vibrant and supportive team in the heart of Glasgow as a Customer Growth Executive, where your customer service skills can flourish in a rewarding environment. With a competitive salary and commission structure, alongside structured training and clear progression opportunities, this role offers not just a job but a pathway to career growth. Enjoy a fun office culture filled with regular social events and a collaborative atmosphere that celebrates success.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Growth Agent (HF1339804) in Glasgow
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent achievements. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to highlight your customer service experience and how it relates to building relationships. Think about specific examples where you've gone above and beyond for customers.
✨Tip Number 3
Be ready to discuss how you can contribute to their growth. Think about ways you can identify opportunities for upselling or cross-selling based on your past experiences. Show them you’re not just a fit, but a valuable asset!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Sales Growth Agent (HF1339804) in Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Growth Executive role. Highlight your customer service experience and any relevant skills that match what we’re looking for. This shows us you’re genuinely interested in the position!
Show Your Personality:We love a bit of character! Don’t be afraid to let your personality shine through in your application. Share examples of how you’ve built relationships with customers or contributed to a fun team environment – it’s all about showing us who you are.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if needed, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website:For the best chance of getting noticed, apply directly through our website. It’s quick and easy, and ensures your application goes straight to us. Plus, you’ll get to see more about our company culture and values while you’re at it!
How to prepare for a job interview at Flourish
✨Know Your Customer Service Skills
Before the interview, take some time to reflect on your customer service experiences. Be ready to share specific examples of how you've built relationships and resolved challenges for customers. This will show that you understand the importance of customer satisfaction in a sales growth role.
✨Research the Company
Familiarise yourself with the company’s mission and values. Understand their approach to helping small businesses and think about how your skills can contribute to that. This knowledge will help you answer questions more confidently and demonstrate your genuine interest in the role.
✨Prepare for Role-Play Scenarios
Since this role involves building relationships and upselling services, be prepared for potential role-play scenarios during the interview. Practice how you would engage with a customer, identify their needs, and suggest relevant services. This will showcase your ability to think on your feet and connect with clients.
✨Show Enthusiasm and Team Spirit
The company values a fun and supportive team culture, so let your personality shine through! Be enthusiastic about the opportunity and express your eagerness to contribute to a collaborative environment. Share any experiences that highlight your teamwork and social skills to align with their culture.
