At a Glance
- Tasks: Build relationships with existing customers and help them maximise service value.
- Company: Dynamic business consultancy in the heart of Glasgow.
- Benefits: Base salary plus commission, structured training, and clear career progression.
- Other info: Join a fun team with regular socials and a supportive culture.
- Why this job: Transform your customer service skills into a rewarding, growth-focused role.
- Qualifications: Experience in customer service and a passion for building rapport.
The predicted salary is between 25195 - 35195 £ per year.
Customer Growth Executive – Business Consultancy
Glasgow (City Centre) | £25,195 Base + £5,000–£10,000 Commission (Year 1) | Office-Based
Looking for a role where you can take your customer service skills to the next level, earn commission, and be part of a genuinely fun, supportive team? This could be exactly what you’re looking for.
We’re hiring a Customer Growth Executive to join a growing business consultancy in central Glasgow. The company works closely with small businesses, helping them manage essential services so they can focus on what they do best – running their business.
The Role
This is not cold sales. Instead, you’ll be working with existing customers, building relationships and helping them get the most value from the services available.
- Speak with existing customers on a daily basis
- Understand their business needs and challenges
- Identify opportunities to cross-sell and upsell additional services
- Build strong relationships and act as a trusted point of contact
- Work towards targets in a supportive, high-energy environment
Who This Is Perfect For
This role is ideal if you are already in a customer-focused role and ready for a step up.
- Working in a call centre or customer service role
- Used to speaking with customers and building rapport quickly
- Target-driven and motivated by earning commission
- Confident, outgoing, and naturally chatty
- Keen to learn, develop, and progress your career
If you enjoy speaking to people and want to turn that into a more commercial, rewarding role, this is a great opportunity.
What’s On Offer
- £25,000 base salary
- £5,000–£10,000 commission in your first year
- Office-based role in central Glasgow
- Structured 1:1 training and ongoing coaching
- Clear progression opportunities within the business
- A genuinely fun and social team culture
The Culture
This is a business where people enjoy coming to work. Expect:
- Regular team socials including karaoke nights
- Book clubs and informal team activities
- Weekly football and other social events
- A collaborative, energetic office environment where success is recognised
Interview Process
We are holding a one-stage interview process on 3rd June in Glasgow, with offers made on the day. This is designed to save you time and avoid long, drawn-out hiring processes.
Why Join
This is an opportunity to move from pure customer service into a customer growth and revenue-focused role, gaining valuable commercial skills in a supportive setting.
You’ll be part of a team that invests in your development, rewards your success, and makes work genuinely enjoyable.
If you’re confident, driven, and ready to take the next step in your career, apply now.
Graduate SDR Scheme (HF1339804) in Glasgow employer: Flourish
Join a vibrant and supportive team in the heart of Glasgow, where your customer service skills can flourish into a rewarding career as a Customer Growth Executive. With a competitive salary and commission structure, alongside structured training and clear progression opportunities, this company prioritises employee development and fosters a fun, collaborative work culture filled with regular social events. If you're looking for a meaningful role that values your contributions and encourages growth, this is the perfect place for you.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate SDR Scheme (HF1339804) in Glasgow
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent achievements. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain how your customer service experience makes you a great fit for the Customer Growth Executive role. Keep it conversational and engaging!
✨Tip Number 3
Be ready to share examples of how you've built relationships with customers in the past. Think of specific situations where you’ve gone above and beyond to meet their needs – this will really impress the interviewers!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Graduate SDR Scheme (HF1339804) in Glasgow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Growth Executive role. Highlight your customer service experience and any relevant skills that match what we're looking for. This shows us you’re genuinely interested in the position!
Show Your Personality:We love a bit of character! Don’t be afraid to let your personality shine through in your application. Whether it’s a fun anecdote or a unique approach to customer service, we want to see what makes you, well, you!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us quickly see how you fit into our team!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the quickest way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Flourish
✨Know the Company Inside Out
Before your interview, take some time to research the company and its services. Understand their mission and how they support small businesses. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Since this role is all about building relationships with existing customers, be prepared to share specific examples from your past experiences. Highlight situations where you successfully resolved issues or enhanced customer satisfaction, as this will demonstrate your capability in a customer-focused environment.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, simulating conversations with customers. Practice how you would approach understanding their needs and upselling services. This will help you feel more confident and showcase your communication skills effectively.
✨Emphasise Your Team Spirit
The company values a fun and supportive team culture, so be sure to express your enthusiasm for teamwork. Share examples of how you've contributed to a positive team environment in previous roles, as this aligns perfectly with their collaborative ethos.
