At a Glance
- Tasks: Build relationships with customers and help them maximise service value.
- Company: Dynamic business consultancy in the heart of Glasgow.
- Benefits: Base salary plus commission, structured training, and clear career progression.
- Other info: Join a fun team with regular socials and a supportive culture.
- Why this job: Transform your customer service skills into a rewarding growth role.
- Qualifications: Experience in customer service and a passion for building rapport.
The predicted salary is between 30000 - 35000 £ per year.
Looking for a role where you can take your customer service skills to the next level, earn commission, and be part of a genuinely fun, supportive team? This could be exactly what you’re looking for.
We’re hiring a Customer Growth Executive to join a growing business consultancy in central Glasgow. The company works closely with small businesses, helping them manage essential services so they can focus on what they do best – running their business.
The RoleThis is not cold sales. Instead, you’ll be working with existing customers, building relationships and helping them get the most value from the services available.
- Speak with existing customers on a daily basis
- Understand their business needs and challenges
- Identify opportunities to cross-sell and upsell additional services
- Build strong relationships and act as a trusted point of contact
- Work towards targets in a supportive, high-energy environment
This role is ideal if you are already in a customer-focused role and ready for a step up.
- Working in a call centre or customer service role
- Used to speaking with customers and building rapport quickly
- Target-driven and motivated by earning commission
- Confident, outgoing, and naturally chatty
- Keen to learn, develop, and progress your career
If you enjoy speaking to people and want to turn that into a more commercial, rewarding role, this is a great opportunity.
What’s On Offer- £25,000 base salary
- £5,000–£10,000 commission in your first year
- Office-based role in central Glasgow
- Structured 1:1 training and ongoing coaching
- Clear progression opportunities within the business
- A genuinely fun and social team culture
This is a business where people enjoy coming to work. Expect:
- Regular team socials including karaoke nights
- Book clubs and informal team activities
- Weekly football and other social events
- A collaborative, energetic office environment where success is recognised
We are holding a one-stage interview process on 3rd June in Glasgow, with offers made on the day. This is designed to save you time and avoid long, drawn-out hiring processes.
Why JoinThis is an opportunity to move from pure customer service into a customer growth and revenue-focused role, gaining valuable commercial skills in a supportive setting.
You’ll be part of a team that invests in your development, rewards your success, and makes work genuinely enjoyable.
If you’re confident, driven, and ready to take the next step in your career, apply now.
Graduate Customer Growth Executive – Commission + Training in Glasgow employer: Flourish
Join a vibrant and supportive team in the heart of Glasgow as a Graduate Customer Growth Executive, where your customer service skills can flourish in a rewarding environment. With a competitive salary and commission structure, alongside structured training and clear progression opportunities, this role offers not just a job but a pathway to a fulfilling career. Enjoy a fun office culture with regular social events that make coming to work an enjoyable experience.
StudySmarter Expert Advice🤫
We think this is how you could land Graduate Customer Growth Executive – Commission + Training in Glasgow
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent achievements. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your customer service experience can translate into building relationships and driving growth. Keep it conversational and engaging – remember, they want to see your personality shine through!
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're proactive and keen to learn more about the role and the team. Think about what you want to know regarding their training process or team dynamics.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you on their radar as they make their decision.
We think you need these skills to ace Graduate Customer Growth Executive – Commission + Training in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've built relationships and helped customers in the past, as this role is all about nurturing existing connections.
Be Yourself:Let your personality shine through in your written application. We’re looking for confident and outgoing individuals, so don’t be afraid to show us who you are and why you’d be a great fit for our fun team!
Tailor Your Application:Take a moment to customise your application for this specific role. Mention how your skills align with the responsibilities of a Customer Growth Executive and why you’re excited about the opportunity to grow with us.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the hiring process!
How to prepare for a job interview at Flourish
✨Know the Company Inside Out
Before your interview, take some time to research the company and its services. Understand their mission, values, and the specific challenges they help small businesses with. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Since this role is all about building relationships with existing customers, be prepared to share examples from your past experiences. Think of situations where you successfully resolved issues or enhanced customer satisfaction. Highlighting these skills will demonstrate that you're ready for the next step in your career.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview, as it’s a great way for them to see how you interact with customers. Practice common scenarios where you might need to upsell or cross-sell services. This will help you feel more confident and showcase your ability to think on your feet.
✨Emphasise Your Team Spirit
The company prides itself on a fun and supportive team culture, so make sure to express your enthusiasm for teamwork. Share examples of how you've contributed to a positive team environment in previous roles. This will resonate well with them and show that you’re a good fit for their culture.