At a Glance
- Tasks: Engage with customers to maximise service benefits and upsell services.
- Company: Flourish, a fun and supportive company in Glasgow.
- Benefits: Base salary of £25,195 plus commission, with clear career progression.
- Other info: Exciting opportunities for growth in a dynamic work environment.
- Why this job: Join a vibrant team and make a real impact on customer satisfaction.
- Qualifications: Strong customer service skills and a passion for building relationships.
The predicted salary is between 25000 - 35195 £ per year.
Flourish is hiring a Customer Growth Executive in Glasgow. In this office-based role, you will engage with existing customers to help them maximize their service benefits while earning a base of £25,195 and an additional £5,000–£10,000 in commission during the first year.
The position requires strong customer service skills, with responsibilities that include:
- Identifying needs
- Upselling services
- Building lasting relationships
Flourish promotes a fun and supportive team culture with clear career progression opportunities.
Customer Growth Executive – Upsell & Retention (Glasgow) employer: Flourish
Flourish is an exceptional employer that prioritises a fun and supportive team culture, making it an ideal place for individuals looking to thrive in their careers. With clear pathways for career progression and the opportunity to earn significant commissions, employees are encouraged to grow while engaging with customers to enhance their service experience. Located in Glasgow, Flourish offers a dynamic work environment where your contributions are valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Growth Executive – Upsell & Retention (Glasgow)
✨Tip Number 1
Network like a pro! Reach out to current employees at Flourish on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and upselling. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show your passion for customer growth! During interviews, share specific examples of how you've helped customers in the past. This will demonstrate your ability to build lasting relationships and drive retention.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Customer Growth Executive – Upsell & Retention (Glasgow)
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've engaged with customers in the past and how you’ve helped them maximise their benefits, just like you'll be doing with us at Flourish.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Customer Growth Executive role. Mention specific skills that align with upselling and building relationships, as these are key to thriving in our team.
Be Authentic:We love authenticity! When writing your application, let your personality shine through. Share your passion for customer engagement and why you’re excited about the opportunity to work with us at Flourish.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining our fun and supportive team!
How to prepare for a job interview at Flourish
✨Know Your Customer Service Skills
Before the interview, brush up on your customer service skills. Think of specific examples where you've successfully identified customer needs and upsold services. This will show Flourish that you can engage effectively with their clients.
✨Research Flourish's Services
Take some time to understand the services that Flourish offers. Being knowledgeable about their offerings will help you discuss how you can help customers maximise their benefits, which is key for the role.
✨Prepare for Behavioural Questions
Expect questions that assess your ability to build relationships and handle challenging situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your past experiences in a clear and concise way.
✨Show Enthusiasm for Team Culture
Flourish values a fun and supportive team culture, so be sure to express your enthusiasm for working in such an environment. Share examples of how you've contributed to a positive team dynamic in previous roles.
