At a Glance
- Tasks: Build relationships with existing customers and help them maximise service value.
- Company: Dynamic business consultancy in the heart of Glasgow.
- Benefits: Base salary plus commission, structured training, and clear career progression.
- Other info: Fun team culture with regular socials and a supportive environment.
- Why this job: Step up from customer service to a rewarding growth-focused role.
- Qualifications: Experience in customer service and a passion for building rapport.
The predicted salary is between 25000 - 35000 £ per year.
Looking for a role where you can take your customer service skills to the next level, earn commission, and be part of a genuinely fun, supportive team? This could be exactly what you’re looking for. We’re hiring a Customer Growth Executive to join a growing business consultancy in central Glasgow. The company works closely with small businesses, helping them manage essential services so they can focus on what they do best – running their business.
The Role
- This is not cold sales. Instead, you’ll be working with existing customers, building relationships and helping them get the most value from the services available.
- Speak with existing customers on a daily basis
- Understand their business needs and challenges
- Identify opportunities to cross-sell and upsell additional services
- Build strong relationships and act as a trusted point of contact
- Work towards targets in a supportive, high‑energy environment
Who This Is Perfect For
- This role is ideal if you are already in a customer-focused role and ready for a step up.
- You might be:
- Working in a call centre or customer service role
- Used to speaking with customers and building rapport quickly
- Target‑driven and motivated by earning commission
- Confident, outgoing, and naturally chatty
- Keen to learn, develop, and progress your career
What’s On Offer
- £25,000 base salary
- £5,000–£10,000 commission in your first year
- Office‑based role in central Glasgow
- Structured 1:1 training and ongoing coaching
- Clear progression opportunities within the business
- A genuinely fun and social team culture
The Culture
This is a business where people enjoy coming to work. Expect:
- Regular team socials including karaoke nights
- Book clubs and informal team activities
- Weekly football and other social events
- A collaborative, energetic office environment where success is recognised
Why Join
This is an opportunity to move from pure customer service into a customer growth and revenue‑focused role, gaining valuable commercial skills in a supportive setting. You’ll be part of a team that invests in your development, rewards your success, and makes work genuinely enjoyable. If you’re confident, driven, and ready to take the next step in your career, apply now.
Customer Growth Executive (HF13398211) in Glasgow employer: Flourish
Join a vibrant and supportive team in the heart of Glasgow as a Customer Growth Executive, where your customer service skills can flourish in a role that prioritises relationship-building over cold sales. With a competitive salary and commission structure, alongside structured training and clear progression opportunities, you'll thrive in a fun, energetic environment that celebrates success and fosters personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Growth Executive (HF13398211) in Glasgow
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and services. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Think about how you can highlight your customer service experience and relate it to the role. Be ready to share examples of how you've built relationships and helped customers in the past.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend any company events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Growth Executive (HF13398211) in Glasgow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Customer Growth Executive role. Highlight any customer service experience and your ability to build relationships, as these are key for us.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to show off your personality and explain why you’re excited about joining our fun and supportive team. Don’t forget to mention your motivation for earning commission!
Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your target-driven mindset. We love seeing numbers, so if you’ve hit targets or improved customer satisfaction, let us know!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Flourish
✨Know Your Customer Service Stuff
Brush up on your customer service skills and be ready to share specific examples of how you've built relationships with customers in the past. Think about times when you identified their needs and provided solutions – this will show you're a perfect fit for the role.
✨Understand the Company Culture
Get familiar with the company’s fun and supportive culture. Be prepared to discuss how you can contribute to team activities and social events. Showing that you’re not just about work but also about enjoying the workplace will resonate well with them.
✨Prepare for Target-Driven Questions
Since this role is target-driven, think about how you’ve met or exceeded targets in previous roles. Have some numbers ready to back up your achievements, as this will demonstrate your motivation and ability to succeed in a commission-based environment.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the training process, progression opportunities, or how success is recognised within the team. This shows your genuine interest in the role and the company.
