At a Glance
- Tasks: Build relationships with customers and help them maximise service value.
- Company: Dynamic business consultancy in central Glasgow with a fun team culture.
- Benefits: Earn £5,000–£10,000 commission, enjoy structured training, and clear career progression.
- Other info: Join a supportive team with regular socials and a collaborative environment.
- Why this job: Transform your customer service skills into a rewarding, growth-focused role.
- Qualifications: Experience in customer service, target-driven, and eager to learn.
The predicted salary is between 30000 - 40000 £ per year.
Looking for a role where you can take your customer service skills to the next level, earn commission, and be part of a genuinely fun, supportive team? This could be exactly what you’re looking for. We’re hiring a Customer Growth Executive to join a growing business consultancy in central Glasgow. The company works closely with small businesses, helping them manage essential services so they can focus on what they do best – running their business.
The Role
This is not cold sales. Instead, you’ll be working with existing customers, building relationships and helping them get the most value from the services available. You will:
- Speak with existing customers on a daily basis
- Understand their business needs and challenges
- Identify opportunities to cross-sell and upsell additional services
- Build strong relationships and act as a trusted point of contact
- Work towards targets in a supportive, high-energy environment
Who This Is Perfect For
This role is ideal if you are already in a customer-focused role and ready for a step up.
- Working in a call centre or customer service role
- Used to speaking with customers and building rapport quickly
- Target-driven and motivated by earning commission
- Confident, outgoing, and naturally chatty
- Keen to learn, develop, and progress your career
If you enjoy speaking to people and want to turn that into a more commercial, rewarding role, this is a great opportunity.
What’s On Offer
- £5,000–£10,000 commission in your first year
- Office-based role in central Glasgow
- Structured 1:1 training and ongoing coaching
- Clear progression opportunities within the business
- A genuinely fun and social team culture
The Culture
This is a business where people enjoy coming to work. Expect:
- Regular team socials including karaoke nights
- Book clubs and informal team activities
- Weekly football and other social events
- A collaborative, energetic office environment where success is recognised
Interview Process
We are holding a one-stage interview process on 3rd June in Glasgow, with offers made on the day. This is designed to save you time and avoid long, drawn-out hiring processes.
Why Join
This is an opportunity to move from pure customer service into a customer growth and revenue-focused role, gaining valuable commercial skills in a supportive setting. You’ll be part of a team that invests in your development, rewards your success, and makes work genuinely enjoyable. If you’re confident, driven, and ready to take the next step in your career, apply now.
Customer Growth Executive (HF1339804) in Glasgow employer: Flourish
Join a vibrant and supportive team as a Customer Growth Executive in central Glasgow, where your customer service skills can flourish in a fun environment. With structured training, clear progression opportunities, and a culture that celebrates success through regular social events, this role offers not just a job but a pathway to meaningful career growth. Enjoy the benefits of earning commission while building strong relationships with existing customers and helping them thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Growth Executive (HF1339804) in Glasgow
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent achievements. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your customer service experience can benefit them. Highlight specific examples where you've built relationships or solved problems for customers.
✨Tip Number 3
Show your personality during the interview. They’re looking for someone who’s confident and chatty, so let your enthusiasm shine through! Remember, they want to see if you’ll fit into their fun, supportive culture.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind as they make their decision.
We think you need these skills to ace Customer Growth Executive (HF1339804) in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your experience in customer service. We want to see how you've built relationships and helped customers in the past. Use specific examples to show us what you can bring to the table!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to match the role. Mention how your skills align with our needs, especially around building rapport and understanding customer challenges.
Be Yourself:We’re looking for someone who’s confident and chatty, so let your personality shine through in your application. Don’t be afraid to show us your enthusiasm for the role and the fun, supportive culture we have at StudySmarter!
Apply Through Our Website:To make sure your application gets seen, apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Flourish
✨Know Your Customer
Before the interview, research the company and its existing customer base. Understand their services and think about how you can help customers get more value from them. This will show your genuine interest and readiness to contribute.
✨Showcase Your People Skills
Since this role is all about building relationships, be prepared to share examples of how you've successfully connected with customers in the past. Highlight your ability to listen, empathise, and provide tailored solutions to their needs.
✨Be Target-Driven
Familiarise yourself with the concept of upselling and cross-selling. Think of specific scenarios where you could identify opportunities for additional services. This will demonstrate your understanding of the role's objectives and your motivation to achieve targets.
✨Embrace the Fun Culture
The company values a fun and supportive environment, so don’t hesitate to let your personality shine through. Be enthusiastic and engage with the interviewers. Share your interests in team activities or social events to show you’d fit right in!
