At a Glance
- Tasks: Build relationships with existing customers and help them maximise service value.
- Company: Dynamic business consultancy in the heart of Glasgow.
- Benefits: Base salary plus commission, structured training, and clear career progression.
- Other info: Join a fun team with regular socials and a supportive work culture.
- Why this job: Transform your customer service skills into a rewarding growth-focused role.
- Qualifications: Experience in customer service, target-driven, and great communication skills.
The predicted salary is between 25195 - 35195 £ per year.
Overview
Customer Growth Executive – Business Consultancy — Glasgow (City Centre) | £25,195 Base + £5,000–£10,000 Commission (Year 1) | Office-Based
Looking for a role where you can take your customer service skills to the next level, earn commission, and be part of a genuinely fun, supportive team? This could be exactly what you’re looking for. We’re hiring a Customer Growth Executive to join a growing business consultancy in central Glasgow. The company works closely with small businesses, helping them manage essential services so they can focus on what they do best – running their business.
The Role
- This is not cold sales. Instead, you’ll be working with existing customers, building relationships and helping them get the most value from the services available.
- Speak with existing customers on a daily basis
- Understand their business needs and challenges
- Identify opportunities to cross-sell and upsell additional services
- Build strong relationships and act as a trusted point of contact
- Work towards targets in a supportive, high-energy environment
Who This Is Perfect For
This role is ideal if you are already in a customer-focused role and ready for a step up. You might be:
- Working in a call centre or customer service role
- Used to speaking with customers and building rapport quickly
- Target-driven and motivated by earning commission
- Confident, outgoing, and naturally chatty
- Keen to learn, develop, and progress your career
If you enjoy speaking to people and want to turn that into a more commercial, rewarding role, this is a great opportunity.
What’s On Offer
- £25,000 base salary
- £5,000–£10,000 commission in your first year
- Office-based role in central Glasgow
- Structured 1:1 training and ongoing coaching
- Clear progression opportunities within the business
- A genuinely fun and social team culture
The Culture
This is a business where people enjoy coming to work. Expect:
- Regular team socials including karaoke nights
- Book clubs and informal team activities
- Weekly football and other social events
- A collaborative, energetic office environment where success is recognised
Interview Process
We are holding a one-stage interview process on 3rd June in Glasgow, with offers made on the day. This is designed to save you time and avoid long, drawn-out hiring processes.
Why Join
This is an opportunity to move from pure customer service into a customer growth and revenue-focused role, gaining valuable commercial skills in a supportive setting. You’ll be part of a team that invests in your development, rewards your success, and makes work genuinely enjoyable. If you’re confident, driven, and ready to take the next step in your career, apply now.
Customer Growth Agent (HF1339804) in Glasgow employer: Flourish
Join a vibrant and supportive team in the heart of Glasgow as a Customer Growth Executive, where your customer service skills can flourish in a rewarding environment. With a competitive salary and commission structure, alongside structured training and clear progression opportunities, this role offers not just a job but a pathway to career growth. Enjoy a fun office culture filled with regular social events and a collaborative atmosphere that celebrates success.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Growth Agent (HF1339804) in Glasgow
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent achievements. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your customer service experience can benefit them. Highlight specific examples where you've built relationships or solved problems for customers.
✨Tip Number 3
Show your enthusiasm! During the interview, let your personality shine through. They’re looking for someone who’s confident and chatty, so don’t be afraid to engage and ask questions about the role and team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and serious about joining their fun and supportive team.
We think you need these skills to ace Customer Growth Agent (HF1339804) in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've built relationships and helped customers in the past, as this role is all about connecting with existing clients.
Be Yourself:Let your personality shine through in your written application. We’re looking for confident and outgoing individuals, so don’t be afraid to show us who you are and why you’d be a great fit for our fun team!
Tailor Your Application:Take a moment to tailor your application to the specific role. Mention how your skills align with the responsibilities of a Customer Growth Executive and how you can contribute to our supportive environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity right away!
How to prepare for a job interview at Flourish
✨Know the Company
Before your interview, take some time to research the company. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
Since this role is all about building relationships with existing customers, be ready to share specific examples from your past experiences. Highlight situations where you've successfully resolved issues or enhanced customer satisfaction, as this will demonstrate your capability in a customer-focused environment.
✨Prepare for Role-Specific Questions
Expect questions that assess your ability to identify opportunities for cross-selling and upselling. Think of scenarios where you've done this before, even if it wasn't in a formal sales role. Being able to articulate these experiences will set you apart from other candidates.
✨Embrace the Team Culture
The company prides itself on a fun and supportive team culture. During the interview, express your enthusiasm for teamwork and social activities. Share any relevant experiences that showcase your ability to contribute positively to a collaborative environment, as this aligns perfectly with what they're looking for.
