At a Glance
- Tasks: Build relationships with existing customers and help them maximise service value.
- Company: Dynamic business consultancy in the heart of Glasgow.
- Benefits: Base salary plus commission, structured training, and clear career progression.
- Other info: Join a fun team with regular socials and a supportive work culture.
- Why this job: Transform your customer service skills into a rewarding growth-focused role.
- Qualifications: Experience in customer service, target-driven, and great communication skills.
The predicted salary is between 25195 - 35195 £ per year.
Overview
Customer Growth Executive – Business Consultancy — Glasgow (City Centre) | £25,195 Base + £5,000–£10,000 Commission (Year 1) | Office-Based
Looking for a role where you can take your customer service skills to the next level, earn commission, and be part of a genuinely fun, supportive team? This could be exactly what you’re looking for. We’re hiring a Customer Growth Executive to join a growing business consultancy in central Glasgow. The company works closely with small businesses, helping them manage essential services so they can focus on what they do best – running their business.
The Role
- This is not cold sales. Instead, you’ll be working with existing customers, building relationships and helping them get the most value from the services available.
- Speak with existing customers on a daily basis
- Understand their business needs and challenges
- Identify opportunities to cross-sell and upsell additional services
- Build strong relationships and act as a trusted point of contact
- Work towards targets in a supportive, high-energy environment
Who This Is Perfect For
This role is ideal if you are already in a customer-focused role and ready for a step up. You might be:
- Working in a call centre or customer service role
- Used to speaking with customers and building rapport quickly
- Target-driven and motivated by earning commission
- Confident, outgoing, and naturally chatty
- Keen to learn, develop, and progress your career
If you enjoy speaking to people and want to turn that into a more commercial, rewarding role, this is a great opportunity.
What’s On Offer
- £25,000 base salary
- £5,000–£10,000 commission in your first year
- Office-based role in central Glasgow
- Structured 1:1 training and ongoing coaching
- Clear progression opportunities within the business
- A genuinely fun and social team culture
The Culture
This is a business where people enjoy coming to work. Expect:
- Regular team socials including karaoke nights
- Book clubs and informal team activities
- Weekly football and other social events
- A collaborative, energetic office environment where success is recognised
Interview Process
We are holding a one-stage interview process on 3rd June in Glasgow, with offers made on the day. This is designed to save you time and avoid long, drawn-out hiring processes.
Why Join
This is an opportunity to move from pure customer service into a customer growth and revenue-focused role, gaining valuable commercial skills in a supportive setting. You’ll be part of a team that invests in your development, rewards your success, and makes work genuinely enjoyable. If you’re confident, driven, and ready to take the next step in your career, apply now.
Account Growth Executive (HF1339804) in Glasgow employer: Flourish
Join a vibrant and supportive team as a Customer Growth Executive in the heart of Glasgow, where your customer service skills can flourish in a fun, energetic environment. With a competitive salary and commission structure, along with structured training and clear progression opportunities, this role offers a unique chance to develop commercially while enjoying regular team socials and a collaborative office culture. If you're ready to elevate your career and make meaningful connections with clients, this is the perfect opportunity for you.
StudySmarter Expert Advice🤫
We think this is how you could land Account Growth Executive (HF1339804) in Glasgow
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with them during the chat and show that you're genuinely interested in being part of their fun, supportive team.
✨Tip Number 2
Practice your conversation skills! Since this role is all about building relationships with existing customers, think of some scenarios where you can demonstrate your ability to engage and understand customer needs. Role-playing with a friend can really help you nail this.
✨Tip Number 3
Be ready to share your success stories. Think of times when you've gone above and beyond for a customer or hit targets in your previous roles. This will show them that you're not just talk – you can deliver results and are motivated by earning commission.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision. And remember, apply through our website for the best chance!
We think you need these skills to ace Account Growth Executive (HF1339804) in Glasgow
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've built relationships and helped customers in the past, as this role is all about connecting with existing clients.
Be Yourself:Let your personality shine through in your written application. We’re looking for confident and outgoing individuals, so don’t be afraid to show us who you are and why you’d be a great fit for our fun team!
Tailor Your Application:Take a moment to tailor your application to the specific role. Mention how your skills align with the responsibilities of the Customer Growth Executive position, especially around building relationships and understanding customer needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity right away!
How to prepare for a job interview at Flourish
✨Know Your Customer Service Skills
Make sure you can clearly articulate your customer service experience. Think of specific examples where you've built rapport with customers or resolved issues effectively. This will show that you're ready to take your skills to the next level.
✨Understand the Company and Its Clients
Do a bit of research on the business consultancy and its clientele. Knowing how they help small businesses will allow you to tailor your answers and demonstrate your genuine interest in the role.
✨Prepare for Relationship Building Questions
Expect questions about how you would approach building relationships with existing customers. Have a few strategies in mind, like asking open-ended questions to understand their needs better and showing how you can add value.
✨Show Your Motivation for Commission
Since this role involves earning commission, be prepared to discuss what motivates you. Share your excitement about the potential earnings and how you plan to achieve targets while maintaining a supportive team spirit.
