At a Glance
- Tasks: Build strong client relationships and ensure top-notch customer experiences.
- Company: Join a fast-growing SaaS business in Epsom with a vibrant culture.
- Benefits: £30,000 salary, commission, hybrid work, and career progression.
- Other info: Enjoy team events, incentives, and a friendly office atmosphere.
- Why this job: Kick-start your career in a supportive environment with excellent training.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 30000 £ per year.
Flourish are hiring for a growing SaaS business in Epsom who are looking for an ambitious Customer Success Manager. This is an entry-level opportunity, ideal for someone looking to kick-start their career in a fast-paced, customer-focused environment.
In this role, you’ll be responsible for building strong relationships with clients, helping them get the most value from the platform, and ensuring a consistently high-quality customer experience.
Key Responsibilities
- Build and maintain strong relationships with customers
- Act as the main point of contact for client queries and support needs
- Proactively engage with customers to drive product adoption and satisfaction
- Collaborate with internal teams to resolve issues and enhance customer experience
- Deliver excellent service to ensure high retention and customer success
What We're Looking For:
- A strong communicator with excellent interpersonal skills
- A natural relationship builder who enjoys working with people
- A curious and proactive problem solver
- Driven, positive, and eager to learn
No prior Customer Success experience is required — full training and support will be provided.
What’s on Offer
- £30,000 base salary + commission
- Hybrid working – 3 days in the office, 2 days from home
- Clear career progression opportunities for high performers
- Comprehensive training and ongoing development
- A supportive, collaborative and energetic office culture
Company Benefits & Culture
- Summer and Christmas parties
- Regular incentives including the chance to win iPads, Apple Watches, extra days off and more
- Team nights out and social events
- Performance recognition and rewards
- A friendly, driven and supportive team environment
Why Apply?
This is a fantastic opportunity to join a high-growth SaaS company through Flourish, where your development is a priority and your success is recognised. If you’re looking to build a long-term career in Customer Success, this role offers the perfect starting point.
Entry Level Customer Success Manager (HF1346463) in Epsom employer: Flourish
Flourish offers an exceptional opportunity for aspiring professionals in Epsom, providing a dynamic and supportive work environment that prioritises employee development and success. With comprehensive training, clear career progression paths, and a vibrant office culture filled with social events and performance recognition, this entry-level role as a Customer Success Manager is perfect for those eager to kick-start their careers in a fast-paced SaaS business. Join a friendly team where your contributions are valued and rewarded, making it an ideal place for meaningful and rewarding employment.
