At a Glance
- Tasks: Build strong relationships with customers and drive their success.
- Company: Join a growing business focused on client relationships.
- Benefits: Performance bonuses, career progression, and structured training.
- Other info: Diverse and supportive team culture that values innovation.
- Why this job: Make a real impact on customer outcomes while advancing your career.
- Qualifications: Experience in customer success or account management is essential.
The predicted salary is between 50000 - 65000 £ per year.
Join a growing business where building long‑term client relationships is at the heart of success.
What You’ll Do
- Manage and develop strong relationships with a portfolio of customers
- Drive customer retention, engagement and satisfaction
- Conduct regular account reviews and success planning sessions
- Identify upsell and growth opportunities where appropriate
- Resolve customer concerns and coordinate solutions with internal teams
- Monitor KPIs and ensure customers achieve desired outcomes
- Support onboarding and adoption of products and services
What You Bring
- Experience in customer success, account management or client services
- Excellent communication and relationship‑building skills
- Commercial awareness and customer‑focused mindset
- Strong organisation and problem‑solving abilities
- Ability to manage multiple priorities effectively
What You Get
- Performance bonuses
- Career progression opportunities
- Structured training and development
- Collaborative and supportive team culture
Why Different?
This role offers genuine ownership, visibility and the opportunity to make a measurable impact on customer outcomes while developing a rewarding long‑term career. We believe that diversity makes us stronger and more innovative. We warmly welcome applications from individuals of all backgrounds, experiences, and perspectives.
Customer Success Manager HF1346463 in Epsom employer: Flourish
Join a dynamic and growing business that prioritises building long-term client relationships, making it an excellent employer for those seeking meaningful work. With a collaborative and supportive team culture, employees benefit from structured training, career progression opportunities, and performance bonuses, all while having the chance to make a significant impact on customer success. Our commitment to diversity ensures a rich and innovative workplace where every individual is valued.
