At a Glance
- Tasks: Build relationships with existing customers and help them maximise service value.
- Company: Dynamic business consultancy in the heart of Glasgow.
- Benefits: Base salary plus commission, structured training, and clear career progression.
- Other info: Join a fun team with regular socials and a supportive culture.
- Why this job: Transform your customer service skills into a rewarding growth-focused role.
- Qualifications: Experience in customer service, confident communicator, and target-driven.
The predicted salary is between 25000 - 35000 £ per year.
Looking for a role where you can take your customer service skills to the next level, earn commission, and be part of a genuinely fun, supportive team? This could be exactly what you're looking for.
We're hiring a Customer Growth Executive to join a growing business consultancy in central Glasgow. The company works closely with small businesses, helping them manage essential services so they can focus on what they do best – running their business.
The Role
This is not cold sales. Instead, you'll be working with existing customers, building relationships and helping them get the most value from the services available.
- Speak with existing customers on a daily basis
- Understand their business needs and challenges
- Identify opportunities to cross-sell and upsell additional services
- Build strong relationships and act as a trusted point of contact
- Work towards targets in a supportive, high-energy environment
Who This Is Perfect For
This role is ideal if you are already in a customer-focused role and ready for a step up.
- Working in a call centre or customer service role
- Used to speaking with customers and building rapport quickly
- Target-driven and motivated by earning commission
- Confident, outgoing, and naturally chatty
- Keen to learn, develop, and progress your career
If you enjoy speaking to people and want to turn that into a more commercial, rewarding role, this is a great opportunity.
What's On Offer
- £25,000 base salary
- £5,000–£10,000 commission in your first year
- Office-based role in central Glasgow
- Structured 1:1 training and ongoing coaching
- Clear progression opportunities within the business
- A genuinely fun and social team culture
The Culture
This is a business where people enjoy coming to work. Expect:
- Regular team socials including karaoke nights
- Book clubs and informal team activities
- Weekly football and other social events
- A collaborative, energetic office environment where success is recognised
Interview Process
We are holding a one-stage interview process on 3rd June in Glasgow, with offers made on the day. This is designed to save you time and avoid long, drawn-out hiring processes.
Why Join
This is an opportunity to move from pure customer service into a customer growth and revenue-focused role, gaining valuable commercial skills in a supportive setting.
You'll be part of a team that invests in your development, rewards your success, and makes work genuinely enjoyable. If you're confident, driven, and ready to take the next step in your career, apply now.
Customer Growth Executive (HF1339804) employer: Flourish
Join a vibrant and supportive team in the heart of Glasgow, where your customer service skills can flourish into a rewarding career as a Customer Growth Executive. With a competitive salary and commission structure, alongside structured training and clear progression opportunities, you'll thrive in a fun, energetic environment that celebrates success and fosters personal growth. Experience a workplace culture filled with regular social events and a collaborative spirit, making every day enjoyable and meaningful.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Growth Executive (HF1339804)
✨Tip Number 1
Get to know the company before your interview! Research their values, culture, and recent achievements. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to explain how your customer service experience can translate into building strong relationships with existing clients. Highlight your ability to understand their needs and offer solutions.
✨Tip Number 3
Show your enthusiasm! During the interview, let your personality shine through. A confident and outgoing attitude can make a huge difference, especially in a role focused on customer growth.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest and keep you top of mind.
We think you need these skills to ace Customer Growth Executive (HF1339804)
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Customer Growth Executive role. Highlight your customer service experience and any relevant skills that match what we're looking for. This shows us you're genuinely interested in the position!
Show Your Personality:We love a bit of character! Don’t be afraid to let your personality shine through in your application. Share examples of how you've built relationships with customers or contributed to a fun team environment – it’s all about showing us who you are.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff – we want to see what makes you a great fit for our team!
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you. Plus, it shows you’re proactive and keen to join our awesome team!
How to prepare for a job interview at Flourish
✨Know the Company Inside Out
Before your interview, take some time to research the company and its services. Understand their mission and how they support small businesses. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your previous roles where you've successfully built relationships with customers. Highlight situations where you identified their needs and provided solutions. This is key for a Customer Growth Executive, so make sure to emphasise your experience in this area.
✨Be Ready to Discuss Targets
Since this role involves working towards targets and earning commission, be prepared to discuss how you've met or exceeded targets in the past. Share specific metrics or achievements that demonstrate your ability to drive results and contribute to a team’s success.
✨Bring Your Personality
This company values a fun and supportive culture, so let your personality shine through during the interview. Be confident, outgoing, and chatty. Show them that you can fit into their energetic environment while still being professional and focused on the role.
