Account Manager

Account Manager

Cardiff Entry level 28000 - 40000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage 18-20 Enterprise Accounts and support Client Directors in achieving sales targets.
  • Company: Join an award-winning Business Telecoms provider with over a million services for 80,000+ customers.
  • Benefits: Enjoy 25 days holiday, flexible leave options, and all-expenses-paid company events.
  • Why this job: Be part of a collaborative team delivering world-class solutions to renowned brands.
  • Qualifications: Ideal candidates should have a growth mindset, strong work ethic, and corporate understanding.
  • Other info: Receive 12 months of coaching and access to monthly Masterclasses for continuous development.

The predicted salary is between 28000 - 40000 £ per year.

Flourish are on the hunt for Junior Enterprise Account Managers for our client, a leader in the Business Telecoms space. Our client is an award-winning Business Telecoms provider, offering business mobile & broadband, connectivity and cloud-based communications solutions, managing over a million services for 80,000+ business customers. Awarded ‘Best Enterprise Contact Centre Solution’ at comms national awards.

Basic salary of £28k base + 10k-12k commission (yr1).

The Role:

You will be an integral part of the Enterprise Account team, focusing on managing 18-20 Enterprise Accounts and supporting Client Directors on Strategic/Major Accounts. Your primary responsibility will be to achieve individual sales targets in alignment with the company’s strategic goals. Working with world renowned brands you will deliver world class solutions to your customers. Joining as part of a collaborative and inclusive team you will be someone who can take initiative, make informed decisions, and communicate effectively. The ideal candidate will excel in nurturing relationships, demonstrate drive and focus, and have a keen eye for detail. Those with a growth mindset, strong work ethic and a solid understanding of corporate environment will excel.

Responsibilities:

  • Retain, grow, Cross-Sell
  • Assist account managers in the field by picking up tenders and reporting on monthly spend.
  • Build strong relationships and client intimacy to understand needs and provide tailored solutions.
  • Identify and map out new business opportunities.
  • Reach out to both new businesses and current accounts to generate leads.
  • Use the Salesforce CRM system to manage contacts and guide them through a structured process to secure meetings.
  • Effectively troubleshoot and perform necessary administrative duties to resolve client issues and implement solutions.
  • Set up meetings, remove barriers to new services, and write effective follow-ups.
  • Understand customer needs, cross-sell services, grow revenue, and replenish services within existing accounts.
  • Identify and track customer commercial usage and provide feedback to customers.

Benefits:

  • Holidays: 25 days + bank holidays and buy/sell options
  • Other Leave: Birthday day off, 12 paid hours for flexible use, Volunteer day
  • Rewards: Quarterly and annual employee awards, discounts on tech
  • Socials: All-expenses-paid company events
  • Development: In-House Training Academy
  • Wellbeing: 24/7 access to mental health support, Calm App, discounted gym membership, cycle to work scheme, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support
  • Coaching: 12 months of world class coaching through our HumanOS platform
  • Growth: Access to Masterclasses monthly
  • 3-day Sales excellence bootcamp training: Alongside continuous ongoing support on the job

Account Manager employer: Flourish

Flourish is an exceptional employer, offering a vibrant work culture that prioritises collaboration and inclusivity, making it an ideal environment for Junior Enterprise Account Managers. With a competitive salary structure, generous benefits including 25 days of holiday plus bank holidays, and unique perks like a birthday day off and volunteer day, employees are well-supported in both their professional and personal lives. The company also invests heavily in employee growth through its In-House Training Academy and world-class coaching, ensuring that team members have ample opportunities to develop their skills while working with renowned brands in the dynamic Business Telecoms sector.
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Contact Detail:

Flourish Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Manager

✨Tip Number 1

Familiarise yourself with the Business Telecoms industry. Understanding the latest trends, technologies, and challenges in this space will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.

✨Tip Number 2

Network with professionals in the telecoms sector. Attend industry events or join relevant online forums to connect with current Account Managers or other professionals. This can provide valuable insights and potentially lead to referrals.

✨Tip Number 3

Brush up on your Salesforce skills. Since the role involves using Salesforce CRM, being proficient in it will not only boost your confidence but also show your potential employer that you're ready to hit the ground running.

✨Tip Number 4

Prepare to discuss your relationship-building strategies. Think of specific examples where you've successfully nurtured client relationships or identified new business opportunities, as these are key aspects of the Account Manager role.

We think you need these skills to ace Account Manager

Sales Skills
Relationship Management
Communication Skills
Negotiation Skills
Customer Service Orientation
Problem-Solving Skills
Attention to Detail
Time Management
CRM Software Proficiency (Salesforce)
Strategic Thinking
Lead Generation
Cross-Selling Techniques
Adaptability
Team Collaboration
Growth Mindset

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of an Account Manager. Familiarise yourself with the skills required, such as relationship building, sales targets, and using CRM systems like Salesforce.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your ability to nurture client relationships, achieve sales targets, and any experience in a corporate environment.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for managing Enterprise Accounts and achieving sales goals.

Highlight Your Growth Mindset: In your application, emphasise your growth mindset and willingness to learn. Discuss any past experiences where you took initiative or adapted to challenges, as this aligns with the company's values.

How to prepare for a job interview at Flourish

✨Research the Company

Before your interview, make sure to thoroughly research the company and its services. Understand their position in the Business Telecoms space and be ready to discuss how you can contribute to their success.

✨Showcase Your Relationship-Building Skills

As an Account Manager, building strong relationships is key. Prepare examples from your past experiences where you've successfully nurtured client relationships or resolved issues effectively.

✨Demonstrate Your Sales Acumen

Be ready to discuss your approach to achieving sales targets. Highlight any previous experience with cross-selling or upselling, and how you’ve identified new business opportunities in the past.

✨Familiarise Yourself with Salesforce

Since the role involves using Salesforce CRM, it’s beneficial to have a basic understanding of how it works. If you have prior experience with CRM systems, be prepared to discuss that as well.

Account Manager
Flourish
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  • Account Manager

    Cardiff
    Entry level
    28000 - 40000 £ / year (est.)

    Application deadline: 2027-04-24

  • F

    Flourish

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