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- Tasks: Manage 18-20 Enterprise Accounts and support Client Directors in achieving sales targets.
- Company: Join an award-winning Business Telecoms provider with over a million services for 80,000+ customers.
- Benefits: Enjoy 25 days holiday, mental health support, and all-expenses-paid company events.
- Why this job: Be part of a collaborative team delivering world-class solutions to renowned brands.
- Qualifications: Ideal candidates should have a growth mindset, strong work ethic, and relationship-building skills.
- Other info: Receive 12 months of coaching and access to monthly Masterclasses for continuous development.
The predicted salary is between 28000 - 40000 £ per year.
Flourish are on the hunt for Junior Enterprise Account Managers for our client, a leader in the Business Telecoms space. Our client is an award-winning Business Telecoms provider, offering business mobile & broadband, connectivity and cloud-based communications solutions, managing over a million services for 80,000+ business customers. Awarded ‘Best Enterprise Contact Centre Solution’ at comms national awards.
Basic salary of £28k base + 10k-12k commission (yr1).
The Role:
You will be an integral part of the Enterprise Account team, focusing on managing 18-20 Enterprise Accounts and supporting Client Directors on Strategic/Major Accounts. Your primary responsibility will be to achieve individual sales targets in alignment with the company’s strategic goals. Working with world renowned brands you will deliver world class solutions to your customers. Joining as part of a collaborative and inclusive team you will be someone who can take initiative, make informed decisions, and communicate effectively. The ideal candidate will excel in nurturing relationships, demonstrate drive and focus, and have a keen eye for detail. Those with a growth mindset, strong work ethic and a solid understanding of corporate environment will excel.
Responsibilities:
- Retain, grow, Cross-Sell
- Assist account managers in the field by picking up tenders and reporting on monthly spend.
- Build strong relationships and client intimacy to understand needs and provide tailored solutions.
- Identify and map out new business opportunities.
- Reach out to both new businesses and current accounts to generate leads.
- Use the Salesforce CRM system to manage contacts and guide them through a structured process to secure meetings.
- Effectively troubleshoot and perform necessary administrative duties to resolve client issues and implement solutions.
- Set up meetings, remove barriers to new services, and write effective follow-ups.
- Understand customer needs, cross-sell services, grow revenue, and replenish services within existing accounts.
- Identify and track customer commercial usage and provide feedback to customers.
Benefits:
- Holidays: 25 days + bank holidays and buy/sell options
- Other Leave: Birthday day off, 12 paid hours for flexible use, Volunteer day
- Rewards: Quarterly and annual employee awards, discounts on tech
- Socials: All-expenses-paid company events
- Development: In-House Training Academy
- Wellbeing: 24/7 access to mental health support, Calm App, discounted gym membership, cycle to work scheme, free breakfast & fresh fruit, eye-care vouchers, financial wellbeing support
- Coaching: 12 months of world class coaching through our HumanOS platform
- Growth: Access to Masterclasses monthly
- 3-day Sales excellence bootcamp training: Alongside continuous ongoing support on the job
Account Manager employer: Flourish
Contact Detail:
Flourish Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the Business Telecoms industry. Understanding the latest trends, technologies, and challenges in this space will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the telecoms sector. Attend industry events or join relevant online forums to connect with current employees or other candidates. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with CRM systems, particularly Salesforce. Be ready to share specific examples of how you've used such tools to manage client relationships and drive sales, as this is a key aspect of the role.
✨Tip Number 4
Showcase your relationship-building skills. Think of examples where you've successfully nurtured client relationships or resolved issues, as this will highlight your ability to thrive in a collaborative environment and meet the company's strategic goals.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and sales. Emphasise any previous roles where you managed client relationships or achieved sales targets, as this aligns with the responsibilities of the Account Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the telecoms industry and your enthusiasm for the role. Mention specific skills that relate to nurturing client relationships and achieving sales goals, as these are key aspects of the job.
Showcase Your Soft Skills: In your application, highlight soft skills such as communication, initiative, and problem-solving. These are crucial for building strong relationships with clients and working collaboratively within the team.
Research the Company: Familiarise yourself with the company’s services and values. Understanding their business model and recent achievements will help you tailor your application and demonstrate genuine interest in the role.
How to prepare for a job interview at Flourish
✨Research the Company
Before your interview, make sure to thoroughly research the company and its services. Understand their position in the Business Telecoms space and be ready to discuss how you can contribute to their success.
✨Showcase Your Relationship-Building Skills
As an Account Manager, building strong relationships is key. Prepare examples from your past experiences where you've successfully nurtured client relationships or resolved issues effectively.
✨Demonstrate Your Sales Acumen
Be ready to discuss your approach to achieving sales targets. Highlight any relevant experience with cross-selling or upselling, and how you’ve identified new business opportunities in previous roles.
✨Familiarise Yourself with Salesforce
Since the role involves using Salesforce CRM, it’s beneficial to have a basic understanding of how it works. If you have prior experience with CRM systems, be prepared to discuss how you used them to manage client relationships.
