At a Glance
- Tasks: Enhance workplace experience and manage facilities for a thriving office environment.
- Company: Dynamic corporate services team focused on employee engagement and satisfaction.
- Benefits: Competitive pay, generous holidays, learning opportunities, and extra days for professional development.
- Other info: Join a supportive team with opportunities for growth and development.
- Why this job: Make a real impact on workplace culture and employee well-being every day.
- Qualifications: Strong communication, teamwork, and problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
Department: Corporate Services
Team: Workplace Services
Location: London (full time in the office, 5 days a week – Monday to Friday)
Position type: Contract with the scope to go permanent
What the hiring manager says
We're looking for someone who is passionate about enhancing the workplace experience and has a keen eye for detail. If you're someone who enjoys bringing people together, implementing innovative solutions, and making a real impact on employee engagement and satisfaction, then this might be the perfect role for you. You’ll be at the forefront of ensuring that our workplace is not just a physical space, but a thriving ecosystem where our employees can do their best work. You’ll oversee everything from facilities management to colleague well-being and engagement initiatives, all with the goal of creating an environment that promotes productivity and collaboration.
About the Team
The Workplace Services Team provide a first-class workspace with the tech and tools to ensure a happy, healthy and safe environment for all colleagues to do their best work. We understand how a positive working space with all the necessary tools promotes wellbeing and motivation. By engaging with teams across the business and external partners, we are a team that meets the functional needs of our colleagues and continuously evolves to meet changing demands.
About the Role
- Maintain a best-in‑class workplace environment, ensuring services run efficiently and smoothly
- Act as a professional first point of contact for employees, visitors, and stakeholders
- Conduct daily health & safety and housekeeping inspections, escalating risks and issues
- Coordinate meeting room setups and ensure office spaces are clean, functional, and well-stocked
- Manage office supplies, kitchen provisions, and catering arrangements
- Track and maintain GSMA assets, ensuring accurate records, stock control, and lifecycle management
- Oversee incoming/outgoing post, deliveries, courier bookings, and storage/archiving processes
- Coordinate with suppliers, contractors, and building management teams
- Support planned and preventative maintenance activities
- Assist with workspace improvements, workplace projects, and company-wide events
- Produce and maintain workplace signage and communications
- Support onboarding and induction processes including workspace setup, access passes, and lockers
- Manage office security assets such as passes and keys, maintaining accurate records
- Collect and report facilities and workplace data, including utilisation metrics
- Assist with furniture moves and office reconfigurations in line with health & safety guidelines
- Act as a First Aider and Fire Warden (training provided)
- Promote sustainability by prioritising environmentally responsible suppliers and processes
- Travel to global offices as required
About You
- Communication - you will communicate clearly and professionally with GSMA colleagues, external contractors, and suppliers, ensuring requests, updates, and issues are understood and responded to promptly.
- Teamwork - you will work collaboratively with colleagues across departments, supporting workplace needs and contributing to a best in class workplace experience.
- Diplomacy - you will handle complaints or service issues sensitively and professionally, balancing organisational needs with user expectations while maintaining positive relationships.
- Analysis - you will demonstrate strong attention to detail by carrying out regular inspections and daily checks, identifying issues or inconsistencies promptly, and taking appropriate action to resolve them before they escape.
- Delivery - you will ensure Workplace services (e.g., maintenance, cleaning, compliance tasks) are completed on time and to standard, proactively following up to resolve issues and minimise disruption.
- Agility - you will respond quickly to changing priorities, such as urgent maintenance issues or operational needs, and adjust plans to maintain smooth operation of the London office.
We strive to offer a meaningful and inclusive application experience for all candidates. Should you require any accommodations or adjustments due to a disability or for any other reason during the hiring process, please contact talent@gsma.com with your request.
Contract type: Short term Contractor
Worker type: Contingent Worker
What We Offer
In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
Workplace Coordinator employer: Flourish Ventures
As a Workplace Coordinator in our London office, you'll be part of a dynamic Corporate Services Team dedicated to creating an exceptional workplace experience. We pride ourselves on fostering a collaborative and inclusive work culture, offering fantastic learning and development opportunities, generous holiday allowances, and a commitment to employee well-being. Join us to make a meaningful impact while enjoying the benefits of a vibrant office environment designed for productivity and engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Coordinator
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and any tips they might have for getting your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Think about how your skills can enhance the workplace experience and be ready to share specific examples during your chat.
✨Tip Number 3
Show your passion for the role! During interviews, express your enthusiasm for creating a thriving workplace environment. Let them know you’re all about making a real impact on employee engagement.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you top of mind for the hiring team.
We think you need these skills to ace Workplace Coordinator
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for enhancing workplace experiences shine through. We want to see that you genuinely care about creating a thriving environment for everyone!
Be Detail-Oriented:Since the role requires a keen eye for detail, make sure your application is free from typos and errors. Highlight any relevant experience where you've successfully managed details in a workplace setting.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect how your skills align with the specific responsibilities mentioned in the job description. We love seeing candidates who take the time to connect their experience to our needs.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Flourish Ventures
✨Know the Workplace Inside Out
Before your interview, take some time to research the company’s workplace culture and values. Familiarise yourself with their current initiatives around employee engagement and well-being. This will help you demonstrate your passion for enhancing the workplace experience during the interview.
✨Showcase Your Communication Skills
As a Workplace Coordinator, clear communication is key. Prepare examples of how you've effectively communicated with colleagues or stakeholders in the past. Think about times when you resolved issues or improved processes through effective dialogue, as this will highlight your ability to handle complaints and maintain positive relationships.
✨Demonstrate Your Attention to Detail
Given the role's focus on inspections and maintaining a best-in-class environment, be ready to discuss specific instances where your keen eye for detail made a difference. Whether it was identifying a potential safety issue or ensuring a meeting room was perfectly set up, these examples will show that you can uphold high standards.
✨Be Ready to Discuss Agility and Problem-Solving
The ability to adapt to changing priorities is crucial in this role. Prepare to share experiences where you had to think on your feet or adjust plans quickly due to unexpected challenges. This will illustrate your agility and commitment to maintaining smooth operations in the workplace.
