At a Glance
- Tasks: Enhance workplace experience and manage facilities for a thriving office environment.
- Company: Dynamic corporate services team in London focused on employee engagement.
- Benefits: Competitive pay, generous holiday, learning opportunities, and extra days for professional development.
- Other info: Full-time role with potential for permanent position and career growth.
- Why this job: Make a real impact on employee satisfaction and collaborate with diverse teams.
- Qualifications: Strong communication, teamwork, and problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
Department: Corporate Services
Team: Workplace Services
Location: London (full time in the office, 5 days a week – Monday to Friday)
Position type: Contract with the scope to go permanent
What the hiring manager says:
We're looking for someone who is passionate about enhancing the workplace experience and has a keen eye for detail. If you're someone who enjoys bringing people together, implementing innovative solutions, and making a real impact on employee engagement and satisfaction, then this might be the perfect role for you. You’ll be at the forefront of ensuring that our workplace is not just a physical space, but a thriving ecosystem where our employees can do their best work. You’ll oversee everything from facilities management to colleague well-being and engagement initiatives, all with the goal of creating an environment that promotes productivity and collaboration.
About the Team:
The Workplace Services Team provide a first-class workspace with the tech and tools to ensure a happy, healthy and safe environment for all colleagues to do their best work. We understand how a positive working space with all the necessary tools promotes wellbeing and motivation. By engaging with teams across the business and external partners, we are a team that meets the functional needs of our colleagues and continuously evolves to meet changing demands.
About the Role:
- Maintain a best-in-class workplace environment, ensuring services run efficiently and smoothly
- Act as a professional first point of contact for employees, visitors, and stakeholders
- Conduct daily health & safety and housekeeping inspections, escalating risks and issues
- Coordinate meeting room setups and ensure office spaces are clean, functional, and well-stocked
- Manage office supplies, kitchen provisions, and catering arrangements
- Track and maintain GSMA assets, ensuring accurate records, stock control, and lifecycle management
- Oversee incoming/outgoing post, deliveries, courier bookings, and storage/archiving processes
- Coordinate with suppliers, contractors, and building management teams
- Support planned and preventative maintenance activities
- Assist with workspace improvements, workplace projects, and company-wide events
- Produce and maintain workplace signage and communications
- Support onboarding and induction processes including workspace setup, access passes, and lockers
- Manage office security assets such as passes and keys, maintaining accurate records
- Collect and report facilities and workplace data, including utilisation metrics
- Assist with furniture moves and office reconfigurations in line with health & safety guidelines
- Act as a First Aider and Fire Warden (training provided)
- Promote sustainability by prioritising environmentally responsible suppliers and processes
- Travel to global offices as required
About You:
- Maintain a best-in-class workplace environment, ensuring services run efficiently and smoothly
- Act as a professional first point of contact for employees, visitors, and stakeholders
- Conduct daily health & safety and housekeeping inspections, escalating risks and issues
- Coordinate meeting room setups and ensure office spaces are clean, functional, and well-stocked
- Manage office supplies, kitchen provisions, and catering arrangements
- Track and maintain GSMA assets, ensuring accurate records, stock control, and lifecycle management
- Oversee incoming/outgoing post, deliveries, courier bookings, and storage/archiving processes
- Coordinate with suppliers, contractors, and building management teams
- Support planned and preventative maintenance activities
- Assist with workspace improvements, workplace projects, and company-wide events
- Produce and maintain workplace signage and communications
- Support onboarding and induction processes including workspace setup, access passes, and lockers
- Manage office security assets such as passes and keys, maintaining accurate records
- Collect and report facilities and workplace data, including utilisation metrics
- Assist with furniture moves and office reconfigurations in line with health & safety guidelines
- Act as a First Aider and Fire Warden (training provided)
- Promote sustainability by prioritising environmentally responsible suppliers and processes
About your Skills:
- Communication: you will communicate clearly and professionally with GSMA colleagues, external contractors, and suppliers, ensuring requests, updates, and issues are understood and responded to promptly.
- Teamwork: you will work collaboratively with colleagues across departments, supporting workplace needs and contributing to a best in class workplace experience.
- Diplomacy: you will handle complaints or service issues sensitively and professionally, balancing organisational needs with user expectations while maintaining positive relationships.
- Analysis: you will demonstrate strong attention to detail by carrying out regular inspections and daily checks, identifying issues or inconsistencies promptly, and taking appropriate action to resolve them before they escape.
- Delivery: you will ensure Workplace services (e.g., maintenance, cleaning, compliance tasks) are completed on time and to standard, proactively following up to resolve issues and minimise disruption.
- Agility: you will respond quickly to changing priorities, such as urgent maintenance issues or operational needs, and adjust plans to maintain smooth operation of the London office.
We strive to offer a meaningful and inclusive application experience for all candidates. Should you require any accommodations or adjustments due to a disability or for any other reason during the hiring process, please contact with your request.
Contract type: Short term Contractor
Worker type: Contingent Worker
What We Offer:
In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development and many others.
Workplace Coordinator in London employer: Flourish Ventures
As a Workplace Coordinator in our London office, you'll be part of a dynamic team dedicated to creating an exceptional workplace experience that fosters collaboration and well-being. We pride ourselves on our inclusive work culture, offering generous holiday allowances, professional development days, and a commitment to sustainability, ensuring that you not only thrive in your role but also grow alongside the company. Join us to make a meaningful impact in a vibrant environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Workplace Coordinator in London
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at networking events. Ask them about their experiences and any tips they might have for landing the Workplace Coordinator role.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Think about how your passion for enhancing workplace experiences aligns with their mission, and be ready to share specific examples of how you've made an impact in previous roles.
✨Tip Number 3
Show off your organisational skills! Bring a portfolio showcasing your past projects, especially those related to facilities management or employee engagement initiatives. This will demonstrate your attention to detail and ability to manage multiple tasks effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance at getting noticed!
We think you need these skills to ace Workplace Coordinator in London
Some tips for your application 🫡
Show Your Passion:Make sure to express your enthusiasm for enhancing workplace experiences in your application. We want to see that you genuinely care about creating a thriving environment for everyone!
Be Detail-Oriented:Since attention to detail is key for this role, highlight any relevant experiences where you've successfully managed tasks or projects with precision. We love candidates who can spot the little things that make a big difference!
Communicate Clearly:Your written application should reflect your communication skills. Use clear and professional language, and don’t forget to tailor your message to show how you can contribute to our team at StudySmarter.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Flourish Ventures
✨Know the Workplace Inside Out
Before your interview, take some time to research the company’s workplace culture and values. Familiarise yourself with their current initiatives around employee engagement and well-being. This will help you demonstrate your passion for enhancing the workplace experience during the interview.
✨Showcase Your Attention to Detail
As a Workplace Coordinator, attention to detail is key. Prepare examples from your past experiences where you successfully managed facilities or improved workplace environments. Be ready to discuss how you identified issues and implemented solutions that enhanced productivity and collaboration.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle workplace challenges. Think of scenarios where you had to coordinate multiple tasks or manage conflicts. Practising your responses will help you articulate your thought process clearly during the interview.
✨Emphasise Teamwork and Communication Skills
The role requires strong collaboration with various teams. Be prepared to discuss how you’ve worked effectively with others in the past. Highlight your communication style and how you ensure everyone is on the same page, especially when coordinating events or managing office supplies.
