At a Glance
- Tasks: Support planning and coordination of impactful programmes in digital technology and humanitarian innovation.
- Company: Join a leading team driving social change through mobile technology.
- Benefits: Gain valuable experience, develop skills, and contribute to meaningful projects.
- Other info: Collaborative environment with opportunities to work globally and grow your career.
- Why this job: Make a difference in the world while enhancing your project management skills.
- Qualifications: Experience in operations, strong organisational skills, and a passion for international development.
The predicted salary is between 35000 - 45000 € per year.
About the Team
The Mobile for Development (M4D) team drives innovation in digital technology to reduce inequalities in the world. M4D operates at the intersection of the mobile ecosystem and the development sector, delivering sustainable business and large‑scale socio‑economic impact for the underserved.
The GSMA Mobile for Humanitarian Innovation (M4H) programme accelerates digital humanitarian assistance by building a learning and research agenda, catalysing partnerships and innovation, advocating enabling policy environments, and monitoring and evaluating performance.
The GSMA ClimateTech/Digital Utilities programme develops innovative financing structures that combine commercial and impact‑oriented capital to scale climate technologies and support urban resilience by enabling access to essential utility services in low‑ and middle‑income countries. All programmes are supported by FCDO and the Swedish International Development Cooperation Agency (Sida).
About the Role
The Assistant Operations Manager will work across the M4H and ClimateTech/Digital Utilities programmes as part of the Operations team. The role supports effective planning, coordination and delivery of programme activities and reports to the Senior Operations Manager (M4H). Collaboration with programme teams and cross‑functional colleagues will be essential.
Responsibilities
- Assist the Senior Operations Manager to track and report on deliverables and KPIs.
- Support preparation of monthly programme internal reports, and quarterly and annual programme donor reporting.
- Maintain programme risk, issue and lessons‑learned logs, ensuring timely escalation where required.
- Assist with programme activity planning and maintain programme workplans.
- Support end‑to‑end procurement processes, including supplier onboarding, contracting, purchase orders and invoice management, in collaboration with Finance.
- Coordinate event planning and logistics, including sourcing and booking venues and liaising with programme teams and marketing.
- Manage travel tracking and maintain organised shared filing systems such as SharePoint.
- Other duties commensurate with level as requested by the Senior Operations Manager.
About You
- Demonstrable operations and project management experience, ideally with donor‑funded projects.
- Strong organisational and planning skills, with ability to manage multiple priorities across different programmes.
- Experience supporting budgeting, forecasting and financial processes.
- Proven track record in tracking and reporting on project activities.
- Strong stakeholder management skills, including ability to work effectively across teams and manage upwards.
- Flexibility and ability to adapt to changing requirements and priorities.
- Excellent communication and interpersonal skills.
- Ability to work as part of a team, supporting other team members in a busy global environment across several geographical locations.
- Excellent attention to detail.
- Proficiency with MS Office (Word, Excel, PowerPoint, Teams) and experience with project or grant management systems.
- Interest in international development and/or social enterprises in emerging markets.
About Our Skills
Five key capabilities required for this role are Project Management, Communication, Agility, Teamwork and Stakeholder Management.
Accessibility Information
If you require any accommodations or adjustments due to a disability or for any other reason during the hiring process, please contact.
Assistant Operations Manager in London employer: Flourish Ventures
As an employer, the GSMA offers a dynamic and inclusive work environment where innovation meets social impact. With a strong focus on employee growth, the Assistant Operations Manager role provides opportunities to engage in meaningful projects that drive digital transformation in underserved communities. Located in a collaborative setting, employees benefit from a culture of teamwork, flexibility, and a commitment to professional development, making it an excellent choice for those passionate about international development.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their mission and how your skills can contribute to their goals. This will help you stand out and show that you're genuinely interested in making an impact.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your answers, especially when discussing your experience in operations and project management.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in leaving a positive impression. And remember, apply through our website for the best chance at landing that Assistant Operations Manager role!
We think you need these skills to ace Assistant Operations Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in operations and project management. We want to see how your skills align with the role, so don’t hold back on showcasing relevant achievements!
Showcase Your Organisational Skills:Since this role involves juggling multiple priorities, give us examples of how you've successfully managed various tasks in the past. We love seeing strong organisational skills in action, so share those stories!
Highlight Teamwork and Communication:Collaboration is key for us at StudySmarter. Make sure to mention any experiences where you’ve worked effectively within a team or communicated with stakeholders. We’re looking for those interpersonal skills that make a difference!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Flourish Ventures
✨Know Your Programmes
Familiarise yourself with the Mobile for Humanitarian Innovation and ClimateTech/Digital Utilities programmes. Understand their goals, challenges, and recent achievements. This will help you demonstrate your genuine interest and show how your skills align with their mission.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational and planning abilities. Discuss specific instances where you've managed multiple priorities or coordinated complex projects. This will illustrate your capability to handle the demands of the Assistant Operations Manager role.
✨Master Stakeholder Management
Think of scenarios where you've successfully collaborated with diverse teams or managed upwards. Be ready to discuss how you navigated challenges in stakeholder relationships, as this is crucial for the role and will showcase your interpersonal skills.
✨Be Ready for Flexibility Questions
Expect questions about how you adapt to changing requirements. Prepare anecdotes that demonstrate your agility in previous roles, especially in fast-paced environments. This will reassure them that you're equipped to thrive in a dynamic setting.
