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- Tasks: Support individuals with mental health challenges to achieve their employment goals and wellness.
- Company: Flourish Australia, a leading community mental health organisation.
- Benefits: Competitive pay, tax-free salary packaging, generous leave, and professional development opportunities.
- Other info: Join a diverse team committed to recovery and community support.
- Why this job: Make a real difference in people's lives while using your own lived experience.
- Qualifications: Certificate IV or relevant experience in human services and personal lived experience of mental health challenges.
The predicted salary is between 30000 - 40000 £ per year.
Flourish Australia has commenced new services with the Inclusive Employment Australia program and we are looking for a Peer Worker to join the team! The position available is a part-time position based in Tamworth (30 hrs/fortnight) working days between Monday and Friday. Level 3 on the Flourish Australia Enterprise Agreement (2018) equivalent to $38.65 - $41.45p/h + super + tax-free salary packaging!
About the Role
As a Peer Worker, you will work in the community to support people accessing our services who have a lived experience of mental health challenges to achieve their hopes and dreams. You will play an important part in assisting people to maintain wellness and realise their employment goals. You will also use your lived experience to inform and contribute to staff learning, service understanding, and delivering person-led, recovery focused, strengths-based language, documentation, training and actions.
On a day to day basis you will:
- Support people to prepare for and understand the value employment can have in their recovery.
- Support people to better understand their own recovery journey to ensure people feel prepared and supported when moving into employment.
- Promote positive self-care strategies, enrich social and living skills, increase vocational skills and access to education, training and employment, and work to improve community integration.
- Encourage shared learning experiences, and support skill development at every opportunity through self-directed learning, information and education.
Flourish Australia is proud to have built one of Australia’s largest peer workforces, a proven, strengths-based approach to mental health recovery. Peer Work is a cornerstone of our services with more than half of our workforce having had a lived experience of a mental health issue. By applying personal lived experience in mental health, Peer Workers can empathise, support, and inspire people in finding their own path to recovery.
Flourish Australia is excited to continue to deliver employment services for people with a lived experience of mental health challenges under the new Inclusive Employment Australia program that has replaced the Disability Employment Service (DES). We are excited to be able to deliver services on the NSW South Coast, Wollongong, Tamworth, Brisbane, Sydney region, Hunter and Broken Hill. We believe that the new inclusive program that values lived experience at its core will help many people to reach their employment goals.
To learn more about becoming a Peer Worker with Flourish Australia, we encourage you to review An Introduction to Peer Work at Flourish Australia, which provides a clear overview of the role. You can also deepen your understanding of our Peer Work model by exploring our Peer Workforce Framework.
The Benefits
Flourish Australia recognises and values its people as demonstrated by:
- Level 3 on the Flourish Australia Enterprise Agreement (2018).
- Tailored onboarding program to set you up for success.
- Tax-Free Salary Packaging available up to $15,900.
- Exclusive personal fleet pricing discounts with our preferred automotive supplier.
- Generous leave provisions including 17.5% leave loading + 2 additional days of personal leave + Christmas/New Years Gratis Day + 10 weeks paid primary carer parental leave + purchased annual leave program.
- Comprehensive infrastructure including a laptop, mobile phone and other resources for work purposes.
- Regular supervision (reflective practice), ongoing 1:1 mentoring.
- Employee Assistance Program for confidential wellbeing support.
- Opportunities for professional development and training to obtain mental health specific qualifications such as Mental Health First Aid, Certificate IV or Diploma in Mental Health or Employment Services and ASIST Suicide Prevention training.
- Workplace community groups- Rainbow Network for LGBTQ+ staff members & allies and YarnUp Group for Aboriginal and Torres Strait Islander staff members.
- Employee discounts program at 400+ popular retailers (Woolworths, JB HI FI, Rebel, Myer, Booking.com etc.).
Selection Criteria
Essential:
- A Certificate IV or above in a relevant field OR a minimum of 2-years full-time experience working in the human services field (as recognised by Flourish Australia).
- A strong commitment to recovery-based practice in the workplace.
- A personal lived experience of a mental health challenge and recovery.
- Demonstrated alignment to Flourish Australia’s values.
- Understanding of, and ability to effectively use, Microsoft Office and knowledge of data information management systems.
- Maintain a current Australian Driver’s Licence.
For further information, please contact Julie Duong Manager, Employment. E: Julie.Duong@flourishaustralia.org.au (please do not email applications). All appointments with Flourish Australia's Mental Health Services are subject to an NDIS Worker Screening clearance, a National Criminal History Check, a WWCC, previous employment reference checks, satisfactory Australian residency status and other background checks. All successful applicants will be required to declare any private or secondary employment prior to commencement in line with Flourish Australia's Private or Secondary Employment Policy. Please note - Successful candidates must maintain a Class C drivers license and proof of comprehensive insurance must be provided when required. You may be directed to use your private motor vehicle in the course of performing your duties when an organisational pool motor vehicle is unavailable. You will receive the Travelling Transport and Fares Allowance when using your private vehicle for work related purposes.
Who we are
Flourish Australia is one of Australia’s most experienced community mental health organisations. Our purpose is to support people to flourish, believe in their futures, and become contributing members of the community. Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.
Our positions are open to all suitably qualified applicants. We have a strong commitment to the participation of people with lived experience of mental health issues in our workforce. We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Islander backgrounds, people from Culturally and Linguistically Diverse communities, LGBTQ+ communities and mature age candidates.
How to Apply
To apply for this position, please complete the questions below. You will then be asked to attach a copy of your resume on the following page, we encourage you to have your resume up-to-date and available before you commence the application. Applications close at 5pm on 15 May 2026.
Peer Worker (IEA) in Tamworth employer: Flourish Australia
Contact Detail:
Flourish Australia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Peer Worker (IEA) in Tamworth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Flourish Australia. Understand their values and mission, especially around mental health recovery. This will help you connect your lived experience to their goals.
✨Tip Number 2
Practice your storytelling! As a Peer Worker, sharing your personal journey is key. Think about how your experiences can inspire others and prepare to share them in a way that highlights your strengths and resilience.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn or through community groups. They can provide insights into the role and the culture at Flourish Australia, which can give you an edge in your application.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Peer Worker (IEA) in Tamworth
Some tips for your application 🫡
Know Your Stuff: Before you start writing, make sure you understand the role of a Peer Worker. Check out the position description and the resources provided by Flourish Australia. This will help you tailor your application to show how your lived experience aligns with the job.
Be Authentic: When sharing your lived experience, be genuine! We want to hear your story and how it has shaped your understanding of mental health. This is your chance to connect with us on a personal level, so don’t hold back!
Highlight Relevant Skills: Make sure to showcase any relevant qualifications or experiences that relate to the essential criteria. Whether it's your Certificate IV or your hands-on experience in human services, let us know how you can contribute to our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy! Just follow the prompts, attach your up-to-date resume, and you’re good to go. Remember, applications close at 5pm on 15 May 2026, so don’t leave it too late!
How to prepare for a job interview at Flourish Australia
✨Know Your Lived Experience
As a Peer Worker, your personal journey is invaluable. Be ready to share your lived experience of mental health challenges and how it has shaped your understanding of recovery. This will not only demonstrate your authenticity but also show how you can connect with others facing similar challenges.
✨Familiarise Yourself with Flourish Australia
Dive deep into Flourish Australia's values and mission. Understanding their approach to recovery-based practice will help you align your answers with what they stand for. Mention specific programs or initiatives that resonate with you during the interview to show your genuine interest.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations as a Peer Worker. Think about scenarios where you've supported someone in their recovery journey or promoted self-care strategies. Use the STAR method (Situation, Task, Action, Result) to structure your responses clearly.
✨Showcase Your Skills and Qualifications
Highlight your relevant qualifications, such as your Certificate IV or experience in human services. Be prepared to discuss how your skills in Microsoft Office and data management systems can contribute to the role. Tailor your examples to reflect the responsibilities outlined in the job description.