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- Tasks: Support individuals with mental health challenges to achieve their goals and live independently.
- Company: Flourish Australia, dedicated to mental health and community support.
- Benefits: Flexible hours, generous leave, training opportunities, and employee discounts.
- Other info: Join a supportive team committed to your growth and well-being.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Interest in mental health support; relevant qualifications are a plus.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Support Workers work in the community and support people with lived experience of mental health issues to achieve their hopes and dreams. You will play an important part in assisting people to maintain wellness and realize their goals.
Responsibilities
- Accompany people on agreed routine outings such as socialisation or recreational activities.
- Support people to live independently in their homes.
- Connect with, support, build reciprocity, trust and shared experience with people who access our services.
- Effectively model hope and recovery.
- Listen to and partake in activities that meet the interests and goals of people.
- Encourage shared learning experiences and support skill development at every opportunity through self‑directed learning, information and education.
- Ensure all aspects of service delivery are provided in consultation with the key worker, are strengths‑based and person‑led wherever possible.
- Have excellent interpersonal skills, be non‑judgmental, be fair, patient, have the willingness to listen, and display empathy.
- Self‑reflect and constantly review work practices.
Training & Development
- Develop a Peer Worker or Mental Health Worker career pathway by supporting you to complete the relevant Certificate IV (Peer Work or Non‑Clinical Mental Health Work) and supporting you to gain on‑the‑job experience.
- Flexible working conditions based around your study or personal needs.
- Supportive teams committed to helping you learn.
- Access to a range of training opportunities (e.g. Applied Suicide Intervention Skills Training (ASIST), Trauma Informed Care, LGBTQ+ Awareness).
Benefits
- Level 2 (SCHCADS) on the Flourish Australia Enterprise Agreement 2018.
- Tax‑Free Salary Packaging available up to $15,900.
- Generous leave provisions including 17.5% leave loading + 2 additional days of personal leave + extra day paid leave over Christmas/New Year + paid parental leave.
- Family‑friendly and flexible working conditions.
- Opportunities for professional development and training such as Mental Health First Aid, ASIST and relevant Support Coordination training (where applicable).
- Regular supervision, ongoing 1:1 mentoring, strong team support and a comprehensive induction program.
- Access to our Employee Assistance Program for free, confidential well‑being support.
- Workplace Community Groups such as our Rainbow Network for LGBTQ+ staff members & allies and YarnUp for Aboriginal and Torres Strait Islander staff members.
- Personal fleet pricing discounts with our preferred automotive supplier.
- Employee discounts at 400+ popular retailers (Woolworths, Expedia, Myer, Kmart etc).
Who We Are
Our name reflects our fundamental and enduring commitment to people’s mental health and wellbeing. We support them to thrive and live a contributing life. People are at the centre of everything we do at Flourish Australia – they’re our heart and soul. We reflect this through the language we use, our pride and belief in our team and the respect and understanding of those with a lived experience of a mental health issue. Everyone who works at Flourish Australia is dedicated to providing people experiencing mental health issues with the day‑to‑day support and encouragement they need to create a rewarding life for themselves in their community.
Application Requirements
- You are undertaking a relevant qualification (Certificate, Diploma or Bachelor) and are looking for practical experience working in the community with people with a lived experience of a mental health issue; or
- You are interested in Peer Work or Mental Health Work, but haven’t undertaken formal study and would like to be supported to gain a Certificate IV in Peer Work or Certificate IV in Mental Health Work; or
- Would like to experience working in the Mental Health Sector but aren’t interested in further study at this stage.
- Demonstrated interest in supporting people living with a mental health issue in the community.
- A strong commitment to, and emerging knowledge of, recovery‑based practice in the workplace.
- Demonstrated alignment to Flourish Australia’s values.
- Maintain a current Australian Driver’s Licence.
- A current First Aid Certificate.
- Maintain a Class C driver's licence and provide proof of comprehensive insurance when required.
Desirable (but not required)
- Commenced or commitment to completing a Certificate IV in Peer Work, Certificate IV in Non‑Clinical Mental Health Work, or other relevant qualification (as recognised by Flourish Australia).
- Basic computer literacy and knowledge of data information management systems.
- A personal lived experience of a mental health issue and recovery.
- Emerging knowledge of the local area and available community supports.
Additional Information & Conditions
Successful applicants will be required to hold an NDIS Worker Screening clearance, a National Criminal History Check, a WWCC, previous employment reference checks, satisfactory Australian residency status and other background checks. All successful applicants will be asked to declare any private or secondary employment prior to commencement in line with Flourish Australia’s Private or Secondary Employment Policy.
Support Worker employer: Flourish Australia
Contact Detail:
Flourish Australia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Worker
✨Tip Number 1
Get to know the company culture! Before your interview, check out Flourish Australia's website and social media. Understanding their values and mission will help you connect better during your chat.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you feel more confident and articulate when discussing your passion for supporting people with mental health issues.
✨Tip Number 3
Show your personality! Don’t be afraid to share your own experiences or motivations for wanting to be a Support Worker. Authenticity can really resonate with interviewers and set you apart from other candidates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Support Worker
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you and how your experiences align with our values at Flourish Australia.
Show Your Passion: Make sure to express your genuine interest in supporting people with mental health issues. Share any relevant experiences or motivations that drive you to apply for the Support Worker role.
Tailor Your Application: Take a moment to read through the job description carefully and tailor your application to highlight how your skills and experiences match what we're looking for. It shows us you’re serious about the role!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets to the right people and helps us get to know you better!
How to prepare for a job interview at Flourish Australia
✨Know Your Stuff
Before the interview, make sure you understand what it means to be a Support Worker. Familiarise yourself with Flourish Australia's values and how they align with your own experiences. This will help you articulate why you're passionate about supporting people with mental health issues.
✨Show Empathy and Understanding
During the interview, demonstrate your interpersonal skills by actively listening and responding thoughtfully. Share examples from your past where you've shown empathy or supported someone in need. This will highlight your ability to connect with clients on a personal level.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, such as supporting someone during a crisis. Prepare by thinking through potential scenarios and how you would apply a strengths-based, person-led approach to support individuals effectively.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the training opportunities available or how the team supports each other. This shows your genuine interest in the role and your commitment to professional development.