At a Glance
- Tasks: Support First Nations communities in their mental health recovery journey through culturally safe practices.
- Company: Flourish Australia, a leading community mental health organisation.
- Benefits: Tax-free salary packaging, generous leave, and professional development opportunities.
- Other info: Flexible working conditions and supportive mentoring teams for your growth.
- Why this job: Make a real difference in the lives of First Nations people while gaining valuable experience.
- Qualifications: Relevant qualifications or experience in human services and strong connection to First Nations cultures.
The predicted salary is between 31056 - 37958 £ per year.
Flourish Australia is looking for a First Nations Support and Access Officer to join our team!
The First Nations Support and Access Officer is:
- Based in Liverpool
- Full-time (76 hours per fortnight)
- Closed Term until 30 June 2027
- Working Monday to Friday
- Attractive hourly rates equivalent to SCHCADS Level 4 + 12% Super + Tax-Free Salary Packaging
This is an identified role under Section 14(d) of the Anti-Discrimination Act 1977. As such, Flourish Australia considers that identifying as Aboriginal to be a genuine occupational qualification under section 14(d) of the Anti-Discrimination Act 1977 (NSW).
Who Are We Looking For?
The First Nations Support and Access Officer facilitates culturally safe engagement with First Nations people and communities and contributes to culturally responsive practice through respectful effective relationships with Aboriginal and Torres Strait Islander communities, Elders, and with Aboriginal Community Controlled Health Organisations (ACCHOs).
The role would suit you if you:
- Are undertaking or committed to undertaking a relevant qualification (Certificate or Diploma) and are looking for practical experience working in the community with people with a lived experience of mental health;
- Have a strong local connection to or interest in working with First Nations communities;
- Have a willingness to engage in learning and skill development opportunities that work toward providing a high quality, person led recovery-oriented service that best supports people to live in their community.
What Will You Be Doing?
As the First Nations Support and Access Officer, you will work in the community with people who have a lived experience of mental health to develop their recovery journey to meet their hope and dreams. The role supports improved engagement with First Nations communities by providing culturally safe, trauma-informed and recovery-oriented supports that build trust, strengthen relationships and recognise the value of shared lived, cultural and community experience.
This may involve:
- Using your knowledge and understanding of First Nations cultures within the context of supporting people with a lived experience of mental health.
- Supporting people to develop daily living skills such as preparing and cooking meals.
- Accompanying people on outings such as socialisation, recreational activities or attending appointments.
- Collaborating with and making referrals to other culturally appropriate support services so people can achieve their recovery goals.
For more information on the First Nations Support and Access Officer role, please read the position description. Please note - successful candidates must maintain a Class C driver’s licence and proof of comprehensive insurance must be provided when required.
How Will We Support You?
- Supportive, culturally appropriate mentoring teams committed to helping you learn.
- Monthly reflective-practice sessions.
- Access to a range of training opportunities (e.g. Applied Suicide Intervention Skills Training (ASIST), Trauma Informed Care, Indigenous Cultural Awareness Training).
- Access to a culturally specific Employee Assistance Program, for confidential wellbeing support.
- Opportunities to potentially transition to our Peer or Mental Health Worker roles after completion qualifications.
Who we are
Flourish Australia is one of Australia’s most experienced community mental health organisations. Our purpose is to support people to flourish, believe in their futures, and become contributing members of the community. Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.
Our positions are open to all suitably qualified applicants. We have a strong commitment to the participation of people with lived experience of mental health issues in our workforce. We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Islander backgrounds, people from Culturally and Linguistically Diverse communities, LGBTQ+ communities and mature age candidates.
Selection Criteria
Essential:
- Qualifications in human services or mental health and/or a minimum of 3-years equivalent relevant sector experience working with First Nations communities.
- Demonstrated knowledge of, and connection with, Aboriginal and/or Torres Strait Islander cultures, communities and Aboriginal Community Controlled Health Organisations (ACCHOs), together with an understanding of cultural safety, self-determination, social and emotional wellbeing, and the impacts of colonisation, racism and systemic barriers on access to mental health and disability supports for First Nations people.
- Demonstrated experience with facilitating multi-disciplinary coordinated planning where multiple providers work together to wrap-around services.
- Demonstrated excellent interpersonal skills including the ability to work with individuals from diverse backgrounds and cultures, and to work as part of a multidisciplinary teams across multiple sites to develop collaborative relationships and networks between agencies.
- Demonstrated ability to build the capacity of staff, through training of groups and coaching of individuals.
- Current unrestricted Australian drivers licence.
Desirable:
- A personal lived experience of a mental health issue OR a carer of a person with a lived experience.
- Developing expert knowledge of relevant legislative and funding contract requirements.
All appointments with Flourish Australia's Mental Health Services are subject compliance checks, previous employment reference checks, and satisfactory Australian residency status. All successful applicants will be required to declare any private or secondary employment prior to commencement in line with Flourish Australia's Private or Secondary Employment Policy.
For further information, please contact Jessica Whitbread, Manager. E: Jessica.whitbread@flourishaustralia.org.au (please do not email applications)
The Benefits
- Level 3 (SCHCADS) on the Flourish Australia Enterprise Agreement (2018)
- Tax-Free Salary Packaging available up to $15,900
- Generous leave provisions including 17.5% leave loading and 2 additional days of personal leave + extra day paid leave over Christmas/New Year + paid parental leave
- Family-friendly and flexible working conditions
- Opportunities for career progression, professional development and training such as Mental Health First Aid and ASIST
- Employee Assistance Program for confidential wellbeing support
- Regular supervision (reflective practice), ongoing 1:1 mentoring, strong team support and a comprehensive onboarding program
- Workplace Community Groups such as our Rainbow Network for LGBTQ+ staff members & allies and YarnUp for Aboriginal and Torres Strait Islander staff members
- Personal Fleet pricing discounts with our preferred automotive supplier
- Employee discounts at 400+ popular retailers (Woolworths, Expedia, Myer, Kmart etc)
How to Apply
To apply for this position, please complete all the questions asked. You will then be required to attach a copy of your resume on the following page, we encourage you to have your resume up-to-date and available before you commence the application. Applications close on the 1 October at 5pm.
First Nations Support and Access Officer in Liverpool employer: Flourish Australia
Flourish Australia is an exceptional employer that prioritises the well-being and professional growth of its employees. With a strong commitment to flexible working conditions and comprehensive training opportunities, including ASIST and Trauma-Informed Care, staff are empowered to make a meaningful impact in the lives of those they support. The supportive work culture fosters collaboration and encourages personal development, making it an ideal place for individuals passionate about mental health recovery.
StudySmarter Expert Advice🤫
We think this is how you could land First Nations Support and Access Officer in Liverpool
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Flourish Australia!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Flourish Australia.
We think you need these skills to ace First Nations Support and Access Officer in Liverpool
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Flourish Australia. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Flourish Australia and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Flourish Australia. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Flourish Australia's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Flourish Australia
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Flourish Australia.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Flourish Australia will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Flourish Australia and how you would contribute to adapting HR strategies.
