At a Glance
- Tasks: Manage and grow customer accounts while building strong relationships with key decision makers.
- Company: Join Flotek Group, the UK's fastest growing Managed Service Provider.
- Benefits: Competitive salary, commission package, company car, and generous annual leave.
- Other info: Flexible working hours and excellent career growth opportunities await you.
- Why this job: Be part of a dynamic team driving innovation in IT and telecoms.
- Qualifications: Experience in account management within IT or telecoms and strong communication skills.
The predicted salary is between 35000 - 40000 € per year.
Location: Operating out of Head Office (Bridgend), Significant travel with accounts throughout the UK
Salary: 35,000 - 40,000 per annum (OTE of up to 100,000)
Job Type: Full-time, Permanent
Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours within 8am - 6pm)
About Flotek
Flotek Group is the UK's fastest growing Managed Service Provider, delivering IT, communications, cyber security, connectivity and managed technology services to small and medium sized businesses. We are looking for an experienced Senior Sales Account Manager with strong IT and communications experience to manage, develop and grow a portfolio of customer accounts.
About The Role
This is a senior account management role focused on customer relationships, technology reviews, contract renewals, service escalations, and account growth. You will be the main commercial point of contact for your customers, working closely with our technical, support, and project teams to ensure they receive the right solutions and a high level of service. The successful candidate must be confident in discussing IT, communications, connectivity, and managed services with business owners, directors, and senior decision makers.
Key Responsibilities
- Manage and grow a portfolio of customer accounts.
- Build strong relationships with key decision makers.
- Complete regular technology reviews with customers.
- Identify opportunities to sell additional products and services.
- Promote Flotek's core solutions, including managed IT, Microsoft 365, cyber security, connectivity, hosted voice, mobile, broadband, communications and managed print.
- Lead contract renewal and commercial discussions.
- Support customers with service escalations and ensure the right internal teams are involved.
- Develop account plans and technology roadmaps for key customers.
- Maintain accurate records of opportunities, reviews, contract dates, forecasts and pipeline activity.
- Report on account performance, customer satisfaction and revenue growth.
- Support other Account Managers with IT and communications opportunities where required.
What we're looking for
- Strong account management experience within an MSP, IT, telecoms, communications, or managed services environment.
- Proven experience growing customer accounts and achieving sales targets.
- Good understanding of IT infrastructure, Microsoft 365, connectivity, cyber security, hosted voice, mobile and communications solutions.
- Confident speaking with business owners, directors, and senior decision makers.
- Strong commercial awareness and the ability to identify growth opportunities.
- Excellent communication, presentation, and relationship building skills.
- Positive, proactive, and customer-focused approach.
- Full UK driving license.
Benefits
- Basic salary of 35,000 to 40,000, depending on experience.
- Commission package with an OTE of up to 100,000.
- Company car or car allowance.
- Staff share equity scheme.
- 21 days annual leave, increasing to 25 days with four years' service, plus bank holidays.
- Opportunity to join the UK's fastest growing Managed Service Provider.
Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK.
Senior Sales Account Manager - IT / Telecoms in Wales employer: Flotek
Flotek Group is an exceptional employer, offering a dynamic work environment in Bridgend that fosters professional growth and development. With a competitive salary and an attractive commission structure, employees benefit from flexible working hours, a supportive culture, and opportunities to engage with cutting-edge technology in the IT and telecoms sector. Join us to be part of the UK's fastest growing Managed Service Provider, where your contributions directly impact our success and your career progression.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Sales Account Manager - IT / Telecoms in Wales
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and meetups to connect with potential employers and other professionals in the IT and telecoms space. The more people you know, the better your chances of landing that Senior Sales Account Manager role.
✨Tip Number 2
Showcase your expertise! Create a personal brand on LinkedIn by sharing insights about IT, communications, and managed services. This not only highlights your knowledge but also attracts attention from recruiters looking for someone just like you.
✨Tip Number 3
Prepare for interviews by researching Flotek Group and understanding their core solutions. Be ready to discuss how your experience aligns with their needs and how you can contribute to growing their customer accounts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Senior Sales Account Manager - IT / Telecoms in Wales
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Senior Sales Account Manager role. Highlight your experience in IT and telecoms, and showcase any achievements that demonstrate your ability to grow customer accounts and hit sales targets.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for Flotek. Use it to express your passion for account management and how your skills align with our needs. Don’t forget to mention your understanding of managed services and technology solutions!
Showcase Your Communication Skills:Since this role involves liaising with senior decision-makers, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional while still showing your personality.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Flotek
✨Know Your Stuff
Make sure you brush up on your knowledge of IT, telecoms, and managed services. Be ready to discuss specific technologies like Microsoft 365 and cyber security solutions. This will show that you're not just familiar with the industry but also passionate about it.
✨Build Rapport
During the interview, focus on building a connection with your interviewer. Ask insightful questions about their experiences at Flotek and share relevant anecdotes from your own background. This will demonstrate your relationship-building skills, which are crucial for the role.
✨Showcase Your Achievements
Prepare to discuss your past successes in account management. Highlight specific examples where you've grown customer accounts or achieved sales targets. Use metrics to quantify your achievements, as this will make your contributions more tangible.
✨Be Proactive
Exhibit a proactive mindset by discussing how you would approach managing and growing accounts at Flotek. Share ideas for technology reviews or potential upsell opportunities. This will illustrate your commercial awareness and readiness to contribute from day one.
