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- Tasks: Provide expert technical support and troubleshoot various technologies.
- Company: Leading tech company in the UK with a collaborative team.
- Benefits: Competitive salary, share equity schemes, birthday leave, and growth opportunities.
- Why this job: Join a fast-paced environment and make a real impact in tech support.
- Qualifications: 3-5 years of IT support experience and strong communication skills.
- Other info: Great opportunities for professional growth in a dynamic setting.
The predicted salary is between 28000 - 35000 £ per year.
A leading tech company in the UK is seeking a Senior IT Helpdesk Technician to provide expert technical support across various technologies in Pencoed, South Wales. The successful candidate will have 3-5 years of IT support experience, strong troubleshooting skills, and excellent communication abilities.
Benefits include:
- A competitive salary of £28,000 - £35,000 per annum
- Share equity schemes
- Birthday leave
- Opportunities for professional growth
Apply now to join a fast-paced, collaborative team.
Senior IT Technician — 3rd Line Support + Equity employer: Flotek
Contact Detail:
Flotek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Technician — 3rd Line Support + Equity
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work at companies you're interested in. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Think of real-life scenarios where you solved complex IT issues and be ready to share those stories. We want to hear how you tackled challenges!
✨Tip Number 3
Show off your communication skills! During interviews, make sure to explain your thought process clearly when discussing technical problems. Remember, it's not just about what you know, but how you convey it.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior IT Technician — 3rd Line Support + Equity
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT support. We want to see how your skills match the job description, so don’t be shy about showcasing your troubleshooting expertise and communication abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of your past experiences that relate to the role and show us your passion for technology.
Show Off Your Technical Skills: In your application, don’t forget to mention any specific technologies or tools you’ve worked with. We’re looking for someone who can hit the ground running, so let us know what you bring to the table!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join our fast-paced, collaborative team!
How to prepare for a job interview at Flotek
✨Know Your Tech Inside Out
Make sure you brush up on the technologies mentioned in the job description. Familiarise yourself with common troubleshooting scenarios and be ready to discuss your past experiences in detail. This will show that you’re not just a candidate, but a knowledgeable expert.
✨Showcase Your Communication Skills
As a Senior IT Technician, you'll need to communicate complex technical issues clearly. Practice explaining technical concepts in simple terms, as if you're talking to someone without an IT background. This will demonstrate your ability to bridge the gap between tech and non-tech team members.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific technical problems or customer interactions. Think of examples from your previous roles where you successfully resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Research the Company Culture
Get to know the company’s values and culture. This will help you tailor your responses to align with what they’re looking for in a candidate. Mentioning how you fit into their collaborative environment can set you apart from other applicants.
