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- Tasks: Manage and grow customer accounts while building strong relationships with key decision makers.
- Company: Join Flotek Group, the UK's fastest growing Managed Service Provider.
- Benefits: Competitive salary, commission up to £100,000, company car, and share equity scheme.
- Other info: Flexible working hours and excellent career growth opportunities await you.
- Why this job: Be part of a dynamic team driving innovation in IT and telecoms.
- Qualifications: Experience in account management within IT or telecoms and strong communication skills.
The predicted salary is between 35000 - 40000 £ per year.
Location: Operating out of Head Office (Bridgend), significant travel with accounts throughout the UK.
Salary: £35,000 - £40,000 per annum (OTE of up to £100,000).
Job Type: Full-time, Permanent.
Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours within 8am - 6pm).
About Flotek: Flotek Group is the UK's fastest growing Managed Service Provider, delivering IT, communications, cyber security, connectivity and managed technology services to small and medium sized businesses.
We are looking for an experienced Senior Sales Account Manager with strong IT and communications experience to manage, develop and grow a portfolio of customer accounts.
About The Role: This is a senior account management role focused on customer relationships, technology reviews, contract renewals, service escalations, and account growth. You will be the main commercial point of contact for your customers, working closely with our technical, support, and project teams to ensure they receive the right solutions and a high level of service. The successful candidate must be confident in discussing IT, communications, connectivity, and managed services with business owners, directors, and senior decision makers.
Key Responsibilities:
- Manage and grow a portfolio of customer accounts.
- Build strong relationships with key decision makers.
- Complete regular technology reviews with customers.
- Identify opportunities to sell additional products and services.
- Promote Flotek's core solutions, including managed IT, Microsoft 365, cyber security, connectivity, hosted voice, mobile, broadband, communications and managed print.
- Lead contract renewal and commercial discussions.
- Support customers with service escalations and ensure the right internal teams are involved.
- Develop account plans and technology roadmaps for key customers.
- Maintain accurate records of opportunities, reviews, contract dates, forecasts and pipeline activity.
- Report on account performance, customer satisfaction and revenue growth.
- Support other Account Managers with IT and communications opportunities where required.
What we're looking for:
- Strong account management experience within an MSP, IT, telecoms, communications, or managed services environment.
- Proven experience growing customer accounts and achieving sales targets.
- Good understanding of IT infrastructure, Microsoft 365, connectivity, cyber security, hosted voice, mobile and communications solutions.
- Confident speaking with business owners, directors, and senior decision makers.
- Strong commercial awareness and the ability to identify growth opportunities.
- Excellent communication, presentation, and relationship building skills.
- Positive, proactive, and customer-focused approach.
- Full UK driving license.
Benefits:
- Basic salary of £35,000 to £40,000, depending on experience.
- Commission package with an OTE of up to £100,000.
- Company car or car allowance.
- Staff share equity scheme.
- 21 days annual leave, increasing to 25 days with four years' service, plus bank holidays.
- Opportunity to join the UK's fastest growing Managed Service Provider.
Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK.
Please click the APPLY button to submit your CV for this role.
Senior Sales Account Manager - IT / Telecoms in Newcastle employer: Flotek
Contact Detail:
Flotek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Account Manager - IT / Telecoms in Newcastle
✨Network Like a Pro
Get out there and connect with people in the IT and telecoms industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised!
✨Show Off Your Skills
When you get the chance to chat with potential employers, make sure to highlight your experience in account management and your knowledge of IT solutions. Be ready to discuss specific examples of how you've grown accounts and achieved targets.
✨Follow Up Like a Boss
After any interview or networking event, send a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the role!
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about joining our team at Flotek.
We think you need these skills to ace Senior Sales Account Manager - IT / Telecoms in Newcastle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Sales Account Manager role. Highlight your experience in IT and telecoms, and showcase any achievements that demonstrate your ability to grow customer accounts.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Flotek. Mention specific experiences that relate to managing customer relationships and driving sales growth.
Showcase Your Communication Skills: Since this role involves dealing with senior decision makers, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect your ability to engage effectively with clients.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Flotek
✨Know Your Stuff
Make sure you brush up on your knowledge of IT, telecoms, and managed services. Be ready to discuss specific technologies like Microsoft 365 and cyber security, as well as how they can benefit businesses. This will show that you're not just familiar with the industry but also passionate about it.
✨Build Rapport
During the interview, focus on building a connection with your interviewer. Ask them about their experiences at the company and share your own relevant stories. This will help you come across as personable and relatable, which is key in account management roles.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, such as managing a difficult client or identifying growth opportunities. Prepare examples from your past experience that demonstrate your problem-solving skills and ability to drive results.
✨Showcase Your Achievements
Be ready to discuss your previous successes in account management. Highlight any sales targets you've met or exceeded, and how you've grown customer accounts. Use numbers and specific examples to make your achievements stand out.