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- Tasks: Deliver top-notch print solutions and enhance service processes.
- Company: Join Flotek Group, a fast-growing tech company with a vibrant culture.
- Benefits: Competitive salary, equity scheme, birthday off, and discounts on gym memberships.
- Why this job: Be part of a dynamic team making a real impact in managed print services.
- Qualifications: Experience in managed print delivery and strong technical skills required.
- Other info: Flexible working hours and opportunities for professional growth.
The predicted salary is between 26000 - 32000 ÂŁ per year.
Job Title: Managed Print Engineer
Location: Bridgend, South Wales
Salary: 30,000 – 32,000 per annum
Job Type: Full‑time, Permanent
Working Hours: Monday to Friday – 9am to 5.30pm (flexible hours between 8am – 6pm)
Who are we:
Flotek Group is one of the fastest‑growing Tech Companies in the UK, providing IT, Cybersecurity, Comms and Managed Print Solutions to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart.
When you join Flotek Group, you join our \”Purple Army\” and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast‑paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a \”Wow!\”
About the Role:
As a Managed Print Engineer at Flotek, you will play a pivotal role within our dedicated print installation and service team. You will be part of the team responsible for the delivery of professional print solutions, ensuring that every project is executed to the Flotek standard. Your responsibilities will include not only maintaining and exceeding established service benchmarks, but also actively identifying opportunities for process improvement.
Collaboration is at the heart of this role-you will work in close partnership with the Managed Print Service Manager, your expertise and proactive approach will help shape the future of our managed print services, ensuring our partners consistently receive exceptional support and value.
Key Responsibilities:
- Reporting to the Managed Print Service Manager
- Stay updated on industry trends and Flotek technologies
- Responsible for giving world‑class service at all times
- Responsible for delivering your Managed Print installation projects on time and within budget
- Responsible for communicating with clients and internal project managers.
- Hands‑on and remote technical troubleshooting
- Creating and maintaining detailed project documentation to ensure effective handover to our support teams
- Deliver product training to end users as well as internally at Flotek.
- Installation of 3rd party software applications to partner PC and server devices
- Ensure effectiveness of print management reporting applications at partner sites
- Mentor and support the growth of aspiring Managed Print Engineers.
What we\’re looking for:
- A positive attitude with a can do approach to everything!
- Excellent communication skills
- Previous experience in a managed print delivery / service role in a technology business
- Great technical ability to diagnose faults accurately and efficiently.
- Experience in using a CRM to log installation / service notes
- Be partner focused to understand and identify user needs
- Experience of Konica Minolta and Lexmark desirable
- Experience with secure print / papercut administration desirableExcellent organisational skills and the ability to prioritise work effectively.
- Excellent external partner liaison skills,
- Happy to travel to partner sites over the UK
- Full UK Driving Licence
Benefits:
- Salary dependent on experience within range of 30,000 – 32,000 per annum
- Includes company van.
- EMI Share Equity Scheme – own a slice of the \”Purple Pie.\”
- Day off for your birthday.
- Day off for other life\’s milestones – such as weddings, moving house, child\’s first day at school, or religious holidays.
- Give back day to support your chosen charity.
- Savings on gym memberships, shopping and other discounts available through Perkbox.
- Variety of social events & team building opportunities are available.
- Opportunities for professional development and career progression.
Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK.
Please click the APPLY button to submit your CV for this role.
Candidates with the experience or relevant job titles of Managed Print Engineer, Service Engineer, MPS Engineer, Field Engineer, Technical Engineer, Copier Engineer may also be considered for this role.
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Managed Print Engineer employer: Flotek
Contact Detail:
Flotek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Managed Print Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at Flotek Group on LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding of managed print solutions. We want to see your passion and expertise shine through, so practice common interview questions related to the role.
✨Tip Number 3
Show off your problem-solving skills! During interviews, be ready to discuss specific challenges you've faced in previous roles and how you tackled them. This will demonstrate your proactive approach and ability to deliver world-class service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our 'Purple Army'!
We think you need these skills to ace Managed Print Engineer
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand what we're looking for in a Managed Print Engineer and how your skills align with our needs.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! Tailor your CV and cover letter to highlight your relevant experience in managed print services. We love seeing how your background fits into our 'Purple Army' culture and values.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t hesitate to showcase any previous experiences where you’ve excelled in client interactions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining Flotek Group!
How to prepare for a job interview at Flotek
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to managed print services. Familiarise yourself with the latest trends in the industry, especially around Konica Minolta and Lexmark products. This will show that you're not just a candidate, but someone who is genuinely interested in the field.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients or team members in the past. This will demonstrate your ability to maintain strong relationships, which is key for success at Flotek.
✨Be Ready to Problem-Solve
Expect to be asked about troubleshooting scenarios during the interview. Think of specific instances where you diagnosed and resolved technical issues efficiently. Highlighting your hands-on experience will show that you can deliver world-class service, even under pressure.
✨Emphasise Team Collaboration
Flotek values teamwork, so be prepared to discuss how you've worked collaboratively in previous roles. Share examples of how you’ve contributed to team success and supported colleagues. This will align with their 'Purple Army' ethos and show that you’re a great fit for their culture.