At a Glance
- Tasks: Lead Flotek's people and culture strategy, enhancing employee experience and engagement.
- Company: Join the UK's fastest-growing Managed Service Provider with a vibrant culture.
- Benefits: Competitive salary, career progression, share equity scheme, and professional development.
- Other info: Be part of a friendly team with an active Culture Club.
- Why this job: Shape the future of our team and culture in a dynamic environment.
- Qualifications: Experience in HR or Talent Acquisition, ideally in tech sectors.
The predicted salary is between 40000 - 45000 £ per year.
Location: Bridgend (office-based)
Salary: £40,000 - £45,000 per annum
Job Type: Full-time, Permanent
Working Hours: Mon - Fri, 09:00 - 17:30 (flexible hours between 08:00 - 18:00 available)
About Flotek: Flotek Group is the UK's fastest-growing Managed Service Providers, delivering IT, Cyber Security, Communications and Managed Print solutions to small and medium-sized businesses. With regional sales and support hubs across the UK, our ambitious growth story is built on a simple foundation: every product and service we deliver is backed by expertise, passion and heart. We're a values-led business, and our people are at the centre of everything we do.
About The Role: Our culture is critical to who we are and what we want to achieve, and we're looking for an enthusiastic, people-focused leader to join Flotek as our Head of People & Culture. This is a pivotal role in Flotek's growth. As the driving force behind our people and culture strategy, you will play a defining role in leading the organisation forward - ensuring we continue to attract exceptional talent, build a high-performing team, and give every Flotek employee the platform, support and opportunities they need to succeed and grow. Ideally with experience in the ICT, MSP or wider technology sector, you'll provide strategic leadership across the full employee lifecycle - shaping our employee experience, championing our culture, and helping us attract and retain the very best talent in the industry. This is a hands-on, broad remit covering talent acquisition, employee engagement, performance management, learning & development, and the day-to-day culture that makes Flotek a great place to work.
Key Responsibilities:
- Create and execute people strategies that attract, retain and develop talent, aligning all initiatives with Flotek's wider business objectives.
- Identify, attract and place candidates into a wide range of IT, Cyber, Comms and Managed Print roles across Flotek Group.
- Act as the public face and ambassador for Flotek throughout the recruitment journey.
- Lead the new-starter onboarding programme, ensuring every joiner has an outstanding first experience of Flotek.
- Lead our internal Culture Club, organising events and championing a positive, inclusive culture across the business.
- Manage the end-to-end recruitment process - CV sifting, screening (phone, Teams or in person), interview scheduling and candidate experience.
- Source talent using LinkedIn, professional networks, job boards and our internal database.
- Partner with and advise department managers on the local talent market, team dynamics and the skills and personalities needed for each new hire.
- Use market knowledge to flag potential bottlenecks and influence candidate decision-making.
- Work with the marketing team to strengthen our employer brand and attract the best local talent.
- Prepare offer letters and employment contracts.
- Measure the impact of benefits and engagement initiatives through cultural surveys, using insights to drive continuous improvement.
- Oversee performance management, learning & development and career pathways to grow our people from day one.
What we're looking for:
- Proven experience in a senior People, HR or Talent Acquisition role - ideally within an MSP, IT, Cyber or wider technology business.
- Strong understanding of the ICT talent market and the skills that drive a high-performing tech business.
- A natural relationship-builder, confident advising and influencing managers at all levels.
- Passionate about employee experience, engagement and inclusive culture.
- Hands-on, organised and comfortable working in a fast-paced, growing environment.
- CIPD qualified (or working towards) is desirable but not essential.
Why Join Flotek:
- Be part of one of the UK's fastest-growing MSPs with genuine career progression.
- Inclusion in EMI Share Equity Scheme - own a slice of the 'Purple Pie'
- Friendly, supportive team with a strong culture and active Culture Club.
- Investment in your professional development and qualifications.
- Competitive salary of £40,000 - £45,000 per annum.
- Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK.
Ready to help shape the future of Flotek's people and culture? Submit your CV and a short covering note telling us why this role is for you. We can't wait to hear from you.
Head of People & Culture in London employer: Flotek
Flotek is an exceptional employer located in the picturesque North Wales, offering a dynamic work environment that prioritises employee satisfaction and professional growth. With a competitive salary and comprehensive benefits, we foster a culture of collaboration and innovation, ensuring our team members are equipped to tackle complex challenges in the telecoms sector while enjoying a fulfilling career path.
StudySmarter Expert Advice🤫
We think this is how you could land Head of People & Culture in London
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Flotek!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Flotek.
We think you need these skills to ace Head of People & Culture in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Flotek. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Flotek and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Flotek. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Flotek's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Flotek
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Flotek.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Flotek will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Flotek and how you would contribute to adapting HR strategies.
