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- Tasks: Lead a team to deliver exciting telecom projects and ensure customer satisfaction.
- Company: Join Flotek Group, the UK's fastest growing tech company, focused on IT and comms solutions.
- Benefits: Enjoy a competitive salary, staff equity, retail discounts, and extra days off for special occasions.
- Why this job: Be part of a passionate team, develop your leadership skills, and make a real impact in tech.
- Qualifications: Experience in team leadership, strong communication skills, and project management knowledge are essential.
- Other info: This is an office-based role in Pencoed; no remote work available.
The predicted salary is between 24000 - 28800 £ per year.
Location: Pencoed, Bridgend
Salary: £28,000 - £32,000 per annum
Job Type: Full time, Permanent
Working Hours: Monday to Friday - 9am to 5.30pm
About Flotek Group:
Flotek Group are the fastest growing Tech Company in the UK, providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West and North Wales, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart.
We are looking for an enthusiastic Comms Projects Team Leader with a passion for customer service and previous experience of working within the Telecoms or ICT sector.
About the Role:
The comms projects team is responsible for planning and delivering projects that have been received from the sales team. This will involve facilitating and holding initial kick off meetings with sales, engineering and the customer, on site if needed. The team will deliver projects from hosted telephony installs, broadband orders, WiFi deployments to network upgrades. All elements of the project will be coordinated by the team such as placing orders with the networks, number porting, hardware orders, engineering, stock and admin. The team will consistently update customers on the progress of their orders, provide documentation and a clear handover to both the client and the support teams.
As a team leader of the comms projects team, you will be responsible for running daily check-in meetings with your team members, helping them overcome any obstacles to ensure the successful delivery of projects on time and within budget. You will also be responsible for running some comms projects yourself so you will need to understand each element of the provisioning process, number porting and administration within the CRM system. This role requires excellent leadership, communication, and project management skills.
Location: Based in our office in Bocam Park, Pencoed. Some travel to other offices may be required. No remote working offered - please do not apply if you are unable to be in the office full time.
About you:
- Proven experience as a Team Leader, preferably in the communications or IT industry.
- Strong leadership and team management skills, with the ability to motivate and inspire team members.
- Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels.
- Strong problem-solving and decision-making abilities.
- Ability to work under pressure and manage multiple projects simultaneously.
- Solid understanding of project management methodologies and tools - a certificate in project management such as PMP or Prince2 is a plus.
- Experience in provisioning - broadband, ethernet, number porting, phone systems would be a plus but training will be provided.
Renumeration and Benefits:
- £28 - £32k (depending on experience)
- Staff equity share scheme
- Perk Box - retail discounts
- 21 days holiday + bank holidays (increasing 1 day per year to max 25)
- Birthday Off
- 'Other' days off such as child's first day at school, marriage and charity
Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK.
Please click on the APPLY button to send your CV and Cover Letter for this role.
Contact Detail:
Flotek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Comms Projects Team Leader in Bridgend
✨Tip Number 1
Familiarise yourself with the latest trends in the Telecoms and ICT sectors. Understanding current technologies and customer needs will help you demonstrate your passion for the industry during interviews.
✨Tip Number 2
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of overcoming challenges and motivating team members to achieve project goals.
✨Tip Number 3
Brush up on project management methodologies like PMP or Prince2. Even if you don't have formal certification, showing that you understand these concepts can set you apart from other candidates.
✨Tip Number 4
Network with professionals in the Telecoms and ICT fields. Attend local events or join online forums to connect with others in the industry, which could lead to valuable insights and potential referrals.
We think you need these skills to ace Comms Projects Team Leader in Bridgend
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience and skills relevant to the telecoms or ICT sector. Use specific examples that demonstrate your ability to manage projects and lead a team.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your passion for customer service and how your previous experiences align with the responsibilities of the Comms Projects Team Leader.
Highlight Relevant Skills: Emphasise your project management skills and any certifications you may have, such as PMP or Prince2. Discuss your problem-solving abilities and how you've successfully managed multiple projects in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Flotek
✨Show Your Leadership Skills
As a Comms Projects Team Leader, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated and inspired your team members to achieve project goals.
✨Understand the Telecoms Sector
Familiarise yourself with the telecoms and ICT industry, especially the specific services Flotek Group offers. Being able to discuss relevant trends or challenges in the sector will show your genuine interest and understanding of the role.
✨Prepare for Project Management Questions
Expect questions about your project management experience. Be ready to discuss methodologies you've used, such as PMP or Prince2, and provide examples of how you've managed multiple projects under pressure while ensuring timely delivery.
✨Communicate Clearly and Effectively
Since excellent communication is key for this role, practice articulating your thoughts clearly. During the interview, ensure you listen actively and respond thoughtfully, showcasing your interpersonal skills and ability to engage with stakeholders at all levels.
