Comms Projects Team Leader

Job Title: Comms Projects Team Leader Location: Pencoed, Bridgend Salary: £28,000 – £32,000 per annum Job Type: Full time, Permanent Working Hours: Monday to Friday – 9am to 5.30pm About Flotek Group: Flotek Group are the fastest growing Tech Company in the UK, providing IT and Comms technology to small & medium businesses. With regional sales and support locations across the South West and North Wales, our ambitious growth is focused around our crucial values and fundamental rules, with every product and service delivered with expertise, passion and heart. We are looking for an enthusiastic Comms Projects Team Leader with a passion for customer service with previous experience of working within the Telecoms or ICT sector. About the Role: The comms projects team is responsible for planning and delivering projects that have been received from the sales team. This will involve facilitating and holding initial kick off meetings with sales, engineering and the customer, on site if needed. The team will deliver projects from hosted telephony installs, broadband orders, WiFi deployments to network uogrades. All elements of the project will be coordinated by the team such as placing orders with the networks, number porting, hardware orders, engineering, stock and admin. The team will consistently update customers on the progress of their orders, provide documentation and a clear handover to both the client and the support teams. As a team leader of the comms projects team, you will be responsible for running daily check-in meetings with your team members, helping them overcome any obstacles to ensure the successful delivery of projects on time and within budget. You will also be responsible for running some comms projects yourself so you will need to understand each element of the provisioning process, number porting and administration within the CRM system. This role requires excellent leadership, communication, and project management skills. Location Based in our office in Bocam Park, Pencoed. Some travel to other offices may be required. No remote working offered – please do not apply if you are unable to be in the office full time.About you: Qualifications: Proven experience as a Team Leader, preferably in the communications or IT industry. Strong leadership and team management skills, with the ability to motivate and inspire team members. Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels. Strong problem-solving and decision-making abilities. Ability to work under pressure and manage multiple projects simultaneously. Solid understanding of project management methodologies and tools – a certificate in project management such as PMP or Prince2 is a plus Experience in provisioning – broadband, ethernet, number porting, phone systems would be a plus but training will be providedRenumeration and Benefits: £28 – £32k (depending on experience) Staff equity share scheme Perk Box – retail discounts 21 days holiday + bank holidays (increasing 1 day per year to max 25) Birthday Off \”Other\” days off such as child\’s first day at school, marriage and charityDue to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the experience or relevant job titles of: IT Team Leader, Comms Team Leader, IT Comms Project Manager, IT Comms Project Leader, Communications Project Manager may also be considered for this role