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- Tasks: Deliver top-notch print solutions and support clients with hands-on technical expertise.
- Company: Join Flotek Group, a fast-growing tech company with a vibrant team culture.
- Benefits: Competitive salary, company van, birthday off, and professional development opportunities.
- Other info: Enjoy flexible hours, social events, and a supportive work environment.
- Why this job: Be part of a dynamic team making a real impact in the tech industry.
- Qualifications: Experience in managed print services and strong communication skills.
The predicted salary is between 30000 - 32000 £ per year.
Location: Bridgend, South Wales
Salary: £30,000 - £32,000 per annum
Job Type: Full-time, Permanent
Working Hours: Monday to Friday - 9am to 5.30pm (flexible hours between 8am - 6pm)
Who are we:
Flotek Group is one of the fastest-growing Tech Companies in the UK, providing IT, Cybersecurity, Comms and Managed Print Solutions to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart.
When you join Flotek Group, you join our "Purple Army" and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast-paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a "Wow!"
About the Role:
As a Managed Print Engineer at Flotek, you will play a pivotal role within our dedicated print installation and service team. You will be part of the team responsible for the delivery of professional print solutions, ensuring that every project is executed to the Flotek standard. Your responsibilities will include not only maintaining and exceeding established service benchmarks, but also actively identifying opportunities for process improvement.
Collaboration is at the heart of this role-you will work in close partnership with the Managed Print Service Manager, your expertise and proactive approach will help shape the future of our managed print services, ensuring our partners consistently receive exceptional support and value.
Key Responsibilities:
- Reporting to the Managed Print Service Manager
- Stay updated on industry trends and Flotek technologies
- Responsible for giving world-class service at all times
- Responsible for delivering your Managed Print installation projects on time and within budget
- Responsible for communicating with clients and internal project managers
- Hands-on and remote technical troubleshooting
- Creating and maintaining detailed project documentation to ensure effective handover to our support teams
- Deliver product training to end users as well as internally at Flotek
- Installation of 3rd party software applications to partner PC and server devices
- Ensure effectiveness of print management reporting applications at partner sites
- Mentor and support the growth of aspiring Managed Print Engineers
What we're looking for:
- A positive attitude with a can do approach to everything!
- Excellent communication skills
- Previous experience in a managed print delivery/service role in a technology business
- Great technical ability to diagnose faults accurately and efficiently
- Experience in using a CRM to log installation/service notes
- Be partner focused to understand and identify user needs
- Experience of Konica Minolta and Lexmark desirable
- Experience with secure print/papercut administration desirable
- Excellent organisational skills and the ability to prioritise work effectively
- Excellent external partner liaison skills
- Happy to travel to partner sites over the UK
- Full UK Driving Licence
Benefits:
- Salary dependent on experience within range of £30,000 - £32,000 per annum
- Includes company van
- EMI Share Equity Scheme - own a slice of the "Purple Pie"
- Day off for your birthday
- Day off for other life's milestones - such as weddings, moving house, child's first day at school, or religious holidays
- Give back day to support your chosen charity
- Savings on gym memberships, shopping and other discounts available through Perkbox
- Variety of social events & team building opportunities are available
- Opportunities for professional development and career progression
Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK.
Please click the APPLY button to submit your CV for this role.
Candidates with the experience or relevant job titles of Managed Print Engineer, Service Engineer, MPS Engineer, Field Engineer, Technical Engineer, Copier Engineer may also be considered for this role.
Training Engineer in Bridgend employer: Flotek
Contact Detail:
Flotek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Engineer in Bridgend
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Managed Print Engineer gig.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, make sure to highlight your technical abilities and past experiences. Share specific examples of how you've solved problems or improved processes in previous roles.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Flotek Group, and express your interest. Sometimes, they might have opportunities that aren’t advertised yet.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team. So, don’t hesitate—hit that APPLY button and let’s get you started on your journey!
We think you need these skills to ace Training Engineer in Bridgend
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Managed Print Engineer role. Highlight any relevant technical abilities and previous experience in managed print delivery to catch our eye!
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for the role and the company. Share specific examples of how you've delivered exceptional service in the past, and let us know why you want to join the 'Purple Army'!
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon unless it’s relevant to the role. Make it easy for us to see your qualifications!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Flotek
✨Know Your Tech
Brush up on your technical knowledge related to managed print solutions. Be ready to discuss your experience with specific technologies like Konica Minolta and Lexmark, as well as any troubleshooting you've done in the past. This will show that you're not just familiar with the role but also passionate about the tech.
✨Showcase Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated with clients or team members in previous roles. This will demonstrate your ability to maintain strong relationships and deliver world-class service.
✨Emphasise Collaboration
Flotek values teamwork, so be prepared to discuss how you've worked collaboratively in the past. Think of specific projects where you partnered with others to achieve a common goal. Highlighting your collaborative spirit will resonate well with their 'Purple Army' ethos.
✨Prepare for Process Improvement Questions
Expect questions about how you've identified and implemented process improvements in your previous roles. Have a couple of solid examples ready that showcase your proactive approach and ability to enhance service delivery. This aligns perfectly with the responsibilities of the Managed Print Engineer role.