Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage and grow customer accounts while building strong relationships with key decision makers.
- Company: Join Flotek Group, the UK's fastest growing Managed Service Provider.
- Benefits: Earn a competitive salary with an OTE of up to £100,000 and enjoy flexible working hours.
- Other info: Opportunity for career growth and participation in a staff share equity scheme.
- Why this job: Be at the forefront of IT and telecoms, making a real impact on customer success.
- Qualifications: Experience in account management within IT or telecoms and strong communication skills.
The predicted salary is between 35000 - 40000 £ per year.
Location: Operating out of Head Office (Bridgend), Significant travel with accounts throughout the UK
Salary: £35,000 - £40,000 per annum (OTE of up to £100,000)
Job Type: Full-time, Permanent
Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours within 8am - 6pm)
About Flotek:
Flotek Group is the UK's fastest growing Managed Service Provider, delivering IT, communications, cyber security, connectivity and managed technology services to small and medium sized businesses.
We are looking for an experienced Senior Sales Account Manager with strong IT and communications experience to manage, develop and grow a portfolio of customer accounts.
About The Role:
This is a senior account management role focused on customer relationships, technology reviews, contract renewals, service escalations, and account growth. You will be the main commercial point of contact for your customers, working closely with our technical, support, and project teams to ensure they receive the right solutions and a high level of service. The successful candidate must be confident in discussing IT, communications, connectivity, and managed services with business owners, directors, and senior decision makers.
Key Responsibilities:
- Manage and grow a portfolio of customer accounts.
- Build strong relationships with key decision makers.
- Complete regular technology reviews with customers.
- Identify opportunities to sell additional products and services.
- Promote Flotek's core solutions, including managed IT, Microsoft 365, cyber security, connectivity, hosted voice, mobile, broadband, communications and managed print.
- Lead contract renewal and commercial discussions.
- Support customers with service escalations and ensure the right internal teams are involved.
- Develop account plans and technology roadmaps for key customers.
- Maintain accurate records of opportunities, reviews, contract dates, forecasts and pipeline activity.
- Report on account performance, customer satisfaction and revenue growth.
- Support other Account Managers with IT and communications opportunities where required.
What we're looking for:
- Strong account management experience within an MSP, IT, telecoms, communications, or managed services environment.
- Proven experience growing customer accounts and achieving sales targets.
- Good understanding of IT infrastructure, Microsoft 365, connectivity, cyber security, hosted voice, mobile and communications solutions.
- Confident speaking with business owners, directors, and senior decision makers.
- Strong commercial awareness and the ability to identify growth opportunities.
- Excellent communication, presentation, and relationship building skills.
- Positive, proactive, and customer-focused approach.
- Full UK driving license.
Benefits:
- Basic salary of £35,000 to £40,000, depending on experience.
- Commission package with an OTE of up to £100,000.
- Company car or car allowance.
- Staff share equity scheme.
- 21 days annual leave, increasing to 25 days with four years' service, plus bank holidays.
- Opportunity to join the UK's fastest growing Managed Service Provider.
Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK.
Please click the APPLY button to submit your CV for this role.
Candidates with the experience or relevant job titles of; Sales Executive, Sales Agent, Internal Sales Executive, Sales Consultant, Key Account Manager, Business Development Executive, BDM, BDE, Business Development Manager, IT Sales Executive, IT Sales Agent may also be considered for this role.
Senior Sales Account Manager - IT / Telecoms in Bridgend employer: Flotek
Contact Detail:
Flotek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Account Manager - IT / Telecoms in Bridgend
✨Tip Number 1
Network like a pro! Get out there and connect with people in the IT and telecoms industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections we make, the better our chances of landing that Senior Sales Account Manager role.
✨Tip Number 2
Prepare for those interviews! Research Flotek Group and understand their services inside out. We want to show that we’re not just another candidate but someone who genuinely gets what they do and how we can contribute to their growth.
✨Tip Number 3
Follow up after interviews! A quick thank you email can go a long way. It shows our enthusiasm for the role and keeps us fresh in their minds. Plus, it’s a great opportunity to reiterate why we’re the perfect fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, we can tailor our application to highlight our experience in account management and IT solutions, making us stand out even more.
We think you need these skills to ace Senior Sales Account Manager - IT / Telecoms in Bridgend
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Sales Account Manager role. Highlight your experience in IT and telecoms, and showcase any achievements that demonstrate your ability to grow customer accounts.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for Flotek. Use it to express your passion for account management and how your skills align with our needs. Don't forget to mention specific examples of your success in similar roles!
Showcase Your Communication Skills: Since this role involves liaising with senior decision-makers, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional while still showing your personality.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive!
How to prepare for a job interview at Flotek
✨Know Your Stuff
Make sure you brush up on your knowledge of IT, telecoms, and managed services. Be ready to discuss specific technologies like Microsoft 365 and cyber security, as well as how they can benefit businesses. This will show that you're not just familiar with the industry but also passionate about it.
✨Build Rapport
During the interview, focus on building a connection with your interviewers. Ask them about their experiences at the company and share your own relevant stories. This will help you come across as personable and relatable, which is key for a role that involves managing customer relationships.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like service escalations or contract renewals. Think of examples from your past experience where you've successfully navigated similar challenges. This will demonstrate your problem-solving skills and ability to manage accounts effectively.
✨Show Your Sales Savvy
Be prepared to discuss your track record in growing accounts and achieving sales targets. Bring data or examples that highlight your successes. This will not only showcase your skills but also align with the company's focus on account growth and customer satisfaction.