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- Tasks: Provide expert 3rd Line support and troubleshoot IT issues onsite and in the cloud.
- Company: Fast-growing tech company in the UK with a focus on innovation.
- Benefits: Competitive salary, share equity scheme, birthday leave, and professional development.
- Why this job: Join a dynamic team and enhance your IT skills while making a real impact.
- Qualifications: Extensive experience in 3rd Line support and strong troubleshooting skills.
- Other info: Full-time role with excellent career growth opportunities; UK residents only.
The predicted salary is between 28000 - 35000 £ per year.
A fast-growing tech company in the UK is seeking a Senior IT Helpdesk Technician in Bridgend. The role requires extensive experience in 3rd Line support and expertise in technologies including Windows Server and Microsoft 365. Candidates should possess strong troubleshooting skills and a customer-focused mindset.
This full-time position offers a competitive salary ranging from £28,000 to £35,000, along with various benefits such as:
- Share equity scheme
- Birthday leave
- Professional development opportunities
Applicants must reside in the UK as sponsorship is not available.
Senior IT Technician: 3rd-Line, Onsite & Cloud Expert in Bridgend employer: Flotek
Contact Detail:
Flotek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Technician: 3rd-Line, Onsite & Cloud Expert in Bridgend
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in 3rd Line support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a list of projects that highlight your expertise in Windows Server and Microsoft 365. This will give you an edge during interviews and show that you're the real deal.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to brush up on common IT technician interview questions. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application directly. Plus, it shows us you're genuinely interested in joining our team at StudySmarter!
We think you need these skills to ace Senior IT Technician: 3rd-Line, Onsite & Cloud Expert in Bridgend
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in 3rd Line support and your expertise with Windows Server and Microsoft 365. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your troubleshooting prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our Senior IT Technician role. Share specific examples of how you've tackled challenges in previous roles and how your customer-focused mindset has made a difference.
Show Off Your Personality: We’re not just looking for qualifications; we want to know who you are! Let your personality come through in your application. A bit of humour or a personal touch can make your application stand out from the crowd.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures that you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Flotek
✨Know Your Tech Inside Out
Make sure you brush up on your 3rd Line support skills, especially with Windows Server and Microsoft 365. Be ready to discuss specific troubleshooting scenarios you've faced and how you resolved them. This will show your expertise and confidence in handling complex IT issues.
✨Showcase Your Customer Focus
Since the role requires a customer-focused mindset, think of examples where you've gone above and beyond for a client. Prepare to share stories that highlight your communication skills and ability to empathise with users, as this is crucial for success in any IT support role.
✨Research the Company Culture
Take some time to understand the company’s values and culture. Knowing about their growth and development opportunities can help you align your answers with what they’re looking for. It also shows that you’re genuinely interested in being part of their team.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, ongoing projects, or how they measure success in the role. This not only demonstrates your interest but also helps you gauge if the company is the right fit for you.
