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For Companies At a Glance
- Tasks: Manage and grow customer accounts while building strong relationships with key decision makers.
- Company: Join Flotek, the UK's fastest growing Managed Service Provider in IT and telecoms.
- Benefits: Earn a competitive salary with OTE up to £100,000, plus a company car and equity scheme.
- Other info: Flexible working hours and excellent career growth opportunities await you.
- Why this job: Be part of an innovative team making a real impact in the tech industry.
- Qualifications: Experience in account management within IT or telecoms and strong communication skills.
The predicted salary is between 35000 - 40000 £ per year.
Location: Operating out of Head Office (Bridgend), Significant travel with accounts throughout the UK
Salary: £35,000 - £40,000 per annum (OTE of up to £100,000)
Job Type: Full-time, Permanent
Working Hours: Monday to Friday - 9.00am to 5.30pm (Flexible Hours within 8am - 6pm)
About Flotek: Flotek Group is the UK's fastest growing Managed Service Provider, delivering IT, communications, cyber security, connectivity and managed technology services to small and medium sized businesses. We are looking for an experienced Senior Sales Account Manager with strong IT and communications experience to manage, develop and grow a portfolio of customer accounts.
About The Role: This is a senior account management role focused on customer relationships, technology reviews, contract renewals, service escalations, and account growth. You will be the main commercial point of contact for your customers, working closely with our technical, support, and project teams to ensure they receive the right solutions and a high level of service. The successful candidate must be confident in discussing IT, communications, connectivity, and managed services with business owners, directors, and senior decision makers.
Key Responsibilities:
- Manage and grow a portfolio of customer accounts.
- Build strong relationships with key decision makers.
- Complete regular technology reviews with customers.
- Identify opportunities to sell additional products and services.
- Promote Flotek's core solutions, including managed IT, Microsoft 365, cyber security, connectivity, hosted voice, mobile, broadband, communications and managed print.
- Lead contract renewal and commercial discussions.
- Support customers with service escalations and ensure the right internal teams are involved.
- Develop account plans and technology roadmaps for key customers.
- Maintain accurate records of opportunities, reviews, contract dates, forecasts and pipeline activity.
- Report on account performance, customer satisfaction and revenue growth.
- Support other Account Managers with IT and communications opportunities where required.
What we're looking for:
- Strong account management experience within an MSP, IT, telecoms, communications, or managed services environment.
- Proven experience growing customer accounts and achieving sales targets.
- Good understanding of IT infrastructure, Microsoft 365, connectivity, cyber security, hosted voice, mobile and communications solutions.
- Confident speaking with business owners, directors, and senior decision makers.
- Strong commercial awareness and the ability to identify growth opportunities.
- Excellent communication, presentation, and relationship building skills.
- Positive, proactive, and customer-focused approach.
- Full UK driving license.
Benefits:
- Basic salary of £35,000 to £40,000, depending on experience.
- Commission package with an OTE of up to £100,000.
- Company car or car allowance.
- Staff share equity scheme.
- 21 days annual leave, increasing to 25 days with four years' service, plus bank holidays.
- Opportunity to join the UK's fastest growing Managed Service Provider.
Due to the nature of the role the company will not be able to offer sponsorship or relocation assistance so candidates must already reside in the UK.
Please click the APPLY button to submit your CV for this role.
Locations
Senior Sales Account Manager - IT / Telecoms in Bridgend, Wales employer: Flotek
Contact Detail:
Flotek Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Account Manager - IT / Telecoms in Bridgend, Wales
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and meetups to connect with potential employers and other professionals in the IT and telecoms space. The more people you know, the better your chances of landing that Senior Sales Account Manager role.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with decision-makers, don’t hold back on sharing your knowledge about IT solutions and account management. This is your moment to shine and demonstrate why you're the perfect fit for Flotek.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Flotek and being part of the UK's fastest growing Managed Service Provider.
We think you need these skills to ace Senior Sales Account Manager - IT / Telecoms in Bridgend, Wales
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Sales Account Manager role. Highlight your experience in IT and telecoms, and showcase any achievements in account management that align with what we're looking for.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Flotek. Mention specific experiences that demonstrate your ability to build relationships and grow accounts.
Showcase Your Communication Skills: Since this role involves liaising with senior decision makers, make sure your written application reflects your excellent communication skills. Keep it clear, concise, and professional while still being personable.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Flotek
✨Know Your Stuff
Make sure you brush up on your knowledge of IT, telecoms, and managed services. Be ready to discuss specific technologies like Microsoft 365 and cyber security solutions. This will show that you're not just familiar with the industry but also passionate about it.
✨Build Rapport
During the interview, focus on building a connection with your interviewer. Ask questions about their experiences at the company and share relevant anecdotes from your own background. This will help you come across as personable and relatable, which is key in account management.
✨Showcase Your Achievements
Prepare to discuss your past successes in growing customer accounts and achieving sales targets. Use specific examples and metrics to illustrate your impact. This will demonstrate your capability and give the interviewer confidence in your ability to deliver results.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company's growth plans or challenges they face in the market. This shows that you're genuinely interested in the role and have done your homework, making you stand out as a candidate.