IT Helpdesk Engineer – 2nd/3rd Line, Windows & M365 in Pencoed

IT Helpdesk Engineer – 2nd/3rd Line, Windows & M365 in Pencoed

Pencoed Full-Time On-site
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Flotek Group is a fast-growing tech company delivering IT and communications services across the UK. We seek an enthusiastic, customer-focused IT Helpdesk professional to triage inbound technical calls, resolve incidents, and pass unresolved issues to engineering.

The role covers 2nd/3rd line support across Windows Server, M365, AD, networking, and endpoints, with on-site and remote work as required. You’ll contribute to SLA management and knowledge sharing.

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IT Helpdesk Engineer – 2nd/3rd Line, Windows & M365 in Pencoed employer: Flotek Group

Flotek Group is an exceptional employer that prioritises the growth and well-being of its employees in the vibrant town of Bridgend. With a dynamic work culture that fosters innovation and collaboration, we offer numerous opportunities for professional development and career advancement, making it a rewarding place to build your future. Join us to be part of a forward-thinking team that values diversity and encourages a healthy work-life balance.

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Contact Details:

Flotek Group Recruitment Team