IT Team Lead: MSP Tech & Service Excellence

IT Team Lead: MSP Tech & Service Excellence

Full-Time 50000 - 65000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team of IT specialists and drive service excellence in tech support.
  • Company: Flotek Group, a forward-thinking company focused on IT solutions.
  • Benefits: On-site role with parking and opportunities for professional growth.
  • Other info: Ideal for those passionate about technology and customer service.
  • Why this job: Make a real impact by leading a dynamic team in a fast-paced environment.
  • Qualifications: Proven MSP experience and strong leadership skills in IT.

The predicted salary is between 50000 - 65000 Β£ per year.

Flotek Group is seeking a proactive Team Leader to head the IT Specialist function, guiding 2nd and 3rd Line Engineers and Maintenance Engineers.

You will manage escalation, performance, and development while driving continuous improvement and customer-focused service.

The role demands leadership in Microsoft 365, Azure, AD, Windows Server, Networking and Cyber Security, with a proven track record of MSP experience and strong stakeholder relations.

UK-resident required, on-site role with parking.

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IT Team Lead: MSP Tech & Service Excellence employer: Flotek Group

Flotek Group is an exceptional employer that prioritises the growth and well-being of its employees in the vibrant town of Bridgend. With a dynamic work culture that fosters innovation and collaboration, we offer numerous opportunities for professional development and career advancement, making it a rewarding place to build your future. Join us to be part of a forward-thinking team that values diversity and encourages a healthy work-life balance.

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Contact Details:

Flotek Group Recruitment Team

We think you need these skills to ace IT Team Lead: MSP Tech & Service Excellence

Leadership
Microsoft 365
Azure
Active Directory (AD)
Windows Server
Networking
Cyber Security