At a Glance
- Tasks: Provide top-notch remote support for VoIP and networking issues.
- Company: Flotek Group, a leader in communications engineering.
- Benefits: Competitive pay, flexible hours, and opportunities for career advancement.
- Other info: Great chance to progress in the communications industry.
- Why this job: Join a dynamic team and enhance your skills in a growing field.
- Qualifications: Experience in 1st Line support and strong troubleshooting abilities.
The predicted salary is between 31500 - 38500 £ per year.
Flotek Group is seeking a Comms Helpdesk Technician to provide high-quality remote support across VoIP, connectivity, data networking and Wi-Fi services. This desk-based role is ideal for an experienced 1st Line Technician with strong troubleshooting skills, good customer communication, and a desire to progress within the communications engineering field.
You will act as a key point of contact on our helpdesk for comms-related queries, triaging calls, resolving tickets at first contact.
Comms Helpdesk Technician: First-Contact VoIP & Networking employer: Flotek Group
Flotek Group is an exceptional employer that prioritises the growth and well-being of its employees in the vibrant town of Bridgend. With a dynamic work culture that fosters innovation and collaboration, we offer numerous opportunities for professional development and career advancement, making it a rewarding place to build your future. Join us to be part of a forward-thinking team that values diversity and encourages a healthy work-life balance.
