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- Tasks: Join us as a Patient Service Specialist, handling clerical duties in a dynamic medical clinic environment.
- Company: Florida Cancer Specialists is a leading cancer care provider with a national reputation for excellence since 1984.
- Benefits: Enjoy competitive salaries, tuition reimbursement, 401-K match, and unique perks like pet insurance.
- Why this job: Make a real impact in patients' lives while gaining valuable experience in a supportive team culture.
- Qualifications: High School Diploma required; healthcare experience preferred with strong communication and multitasking skills.
- Other info: Flexible work hours, background checks, and vaccinations are part of the hiring process.
The predicted salary is between 24000 - 36000 £ per year.
At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.
Since 1984, Florida Cancer Specialists & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network, we are committed to providing world-class cancer care.
The job of Patient Services Specialist (PSS) is divided into stations. Each station has a distinct set of job duties, which includes job duties that usually are performed by one employee in a usual day. However, every PSS employee is required and expected to assist their co-workers in performing every job duty of a PSS at all times. All employees hired for the Patient Services Specialist position will be expected to learn and perform all duties of all front office stations.
Demonstrated strong copywriting and editing skills are essential. Requires attention to detail and the ability to consistently meet time-sensitive priorities. Must be highly organized with the ability to be flexible, according to changing priorities. Performs other duties and projects as assigned.
Education Position Qualifications/Requirements
- High School Diploma / GED required.
Previous Experience
- Experience in the healthcare field is highly preferred.
- Attention to detail with strong ability to multitask.
- Excellent interpersonal skills.
- Strong communication skills with a wide variety of personalities.
Core Capabilities
- Analysis & Critical Thinking: Critical thinking skills including solid problem solving, analysis, decision-making, planning, time management and organizational skills.
- Interpersonal Effectiveness: Developed interpersonal skills, emotional intelligence, diplomacy, tact, conflict management, delegation skills, and diversity awareness.
- Communication Skills: Good command of the English language. Effective communication skills (oral, written, presentation).
- Customer Service & Organizational Awareness: Strong customer focus. Ability to build an engaging culture of quality, performance effectiveness and operational excellence.
- Self-Management: Effectively manages own time, conflicting priorities, self, stress, and professional development.
- Computer Skills: Proficiency in Microsoft Office: Word, Excel, PowerPoint, and Outlook required.
Certifications/Licenses:
- Valid state Driver's License for travel to satellite offices and offsite meetings.
Travel: 26-50%
Standard Core Workdays/Hours: Monday to Friday 8:00 AM – 5:00 PM.
Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption.
Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs.
Patient Service Specialist- Central Scheduling employer: Florida Cancer Specialists & Research Institute
Contact Detail:
Florida Cancer Specialists & Research Institute Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Service Specialist- Central Scheduling
✨Tip Number 1
Familiarise yourself with the healthcare industry, especially cancer care. Understanding the specific challenges and needs of patients in this field will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees of Florida Cancer Specialists. They can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the role.
✨Tip Number 3
Demonstrate your customer service skills in any interactions you have with the company. Whether it's through a phone call or an email, showing that you can communicate effectively and empathetically is crucial for this role.
✨Tip Number 4
Prepare to discuss how you handle multitasking and prioritising tasks in a fast-paced environment. Use specific examples from your past experiences to illustrate your ability to manage competing demands effectively.
We think you need these skills to ace Patient Service Specialist- Central Scheduling
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in the healthcare field. Emphasise your clerical skills, attention to detail, and any previous roles that required multitasking or strong communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your interpersonal skills and ability to work in a fast-paced environment. Mention specific examples of how you've successfully managed competing priorities and provided excellent customer service.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office and any other relevant computer skills. Also, mention your critical thinking abilities and how they have helped you solve problems in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-written application reflects your attention to detail, which is crucial for the Patient Service Specialist role.
How to prepare for a job interview at Florida Cancer Specialists & Research Institute
✨Showcase Your Interpersonal Skills
As a Patient Service Specialist, you'll be interacting with a variety of personalities. Make sure to demonstrate your strong communication skills and emotional intelligence during the interview. Share examples of how you've effectively managed conflicts or built rapport with patients in previous roles.
✨Highlight Your Attention to Detail
This role requires a keen eye for detail, especially when handling sensitive information. Be prepared to discuss specific instances where your attention to detail made a difference in your work, whether in a healthcare setting or another job.
✨Demonstrate Your Multitasking Abilities
The ability to juggle multiple tasks is crucial in a fast-paced environment. During the interview, provide examples of how you've successfully managed competing priorities in the past, showcasing your organisational skills and time management.
✨Familiarise Yourself with the Company
Before the interview, take some time to research Florida Cancer Specialists & Research Institute. Understanding their mission, values, and recent achievements will not only help you answer questions more effectively but also show your genuine interest in the position.
