At a Glance
- Tasks: Lead the Credit Control team and ensure timely debt collection while maintaining strong relationships.
- Company: Nightingale Hospital, a leading private mental health facility in Central London.
- Benefits: Competitive salary, generous leave, professional development, and employee perks.
- Other info: Join a supportive team with excellent career growth opportunities in a dynamic environment.
- Why this job: Make a real impact in healthcare finance while developing your leadership skills.
- Qualifications: Experience in credit control, team supervision, and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
About Nightingale Hospital
Nightingale Hospital is the only private mental health hospital in Central London, with over 30 years of experience in delivering specialised, evidence-based treatments in outpatient, day patient, and inpatient settings. Our dedicated team of specialists is committed to diagnosing and treating all types of mental health conditions, including eating disorders and addictions. Conveniently located, we are a two-minute walk from Marylebone mainline and Underground stations, and within a ten-minute walk of Baker Street and Edgware Road Underground stations. We are owned by the international medical group Emeis, delivering the full spectrum of psychiatric care, and high-quality care home and rehabilitation services across the globe.
The main purpose of the job
As a Senior Credit Controller, you will play a key role in ensuring the efficient operation of the Credit Control function, supporting the financial health of the organisation. You will provide day-to-day leadership to the Credit Control team, ensuring timely collection of outstanding debts while maintaining excellent relationships with patients and stakeholders. This is a hands-on role where you will oversee the accounts receivable ledger, manage escalations, and support process improvements. Working closely with the wider finance team and hospital departments, you will help ensure accuracy, compliance, and a high standard of service delivery.
Who we're looking for?
- You will have proven experience in credit control or accounts receivable management, ideally within a healthcare or care environment.
- You will have experience supervising or coordinating a small team and feel confident leading by example.
- You will be reliable, proactive, and comfortable taking initiative in a leadership capacity.
- You will have a strong understanding of accounting principles and credit control procedures.
- You will possess excellent communication and interpersonal skills, with the ability to build strong working relationships.
- You will be able to work independently and prioritise tasks effectively in a busy environment.
- You will be proficient in Microsoft Office, particularly Excel and Word.
- Experience with accounting and hospital systems (such as Advanced Financials and Caresys/Carecloud) would be advantageous.
- You will demonstrate strong attention to detail and accuracy.
- You will be able to handle sensitive information with a high level of confidentiality.
- Above all, you will have a proactive attitude and a commitment to continuous improvement.
Main benefits
We offer a comprehensive range of benefits, including:
- Competitive salary
- 25 days annual leave (increasing up to 30 with long service), plus bank holidays
- Opportunities for continuing professional development (CPD) and training
- Generous company pension scheme with The People's Pension
- Travel loan scheme
- Annual staff bonus (discretionary)
- On-site restaurant with subsidised staff meals
- Employee Assistance Programme
- Access to a staff benefits portal with discounts and wellbeing support
- Free life assurance cover (4x salary)
- Free eye tests and contribution towards glasses (if required)
- Long service recognition*
- Enhanced maternity/paternity pay*
- Long-term disability insurance*
*Subject to T&Cs
Thank you so much for taking the time to apply. Due to the high number of applications, we're unable to respond to everyone individually - if you don't hear from us within two weeks, please assume your application has been unsuccessful.
Senior Credit Controller employer: Florence Nightingale Hospital Limited
Nightingale Hospital is an exceptional employer, offering a supportive and dynamic work environment in the heart of Central London. With a strong commitment to employee growth through continuous professional development opportunities and a comprehensive benefits package, including generous annual leave and a competitive pension scheme, we prioritise the well-being of our staff. Join us in making a meaningful impact on mental health care while enjoying the convenience of our prime location and a collaborative team culture.
Contact Details:
Florence Nightingale Hospital Limited Recruitment Team
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