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- Tasks: Lead the Credit Control team and ensure timely collection of outstanding debts.
- Company: Nightingale Hospital, a leading private mental health facility in Central London.
- Benefits: Competitive salary, generous leave, professional development, and staff bonuses.
- Other info: Join a dedicated team committed to improving mental health care.
- Why this job: Make a real difference in financial health while working in a supportive environment.
- Qualifications: Experience in credit control, strong leadership skills, and proficiency in Microsoft Office.
The predicted salary is between 40000 - 50000 £ per year.
About Nightingale Hospital
Nightingale Hospital is the only private mental health hospital in Central London, with over 30 years of experience in delivering specialised, evidence-based treatments in outpatient, day patient, and inpatient settings. Our dedicated team of specialists is committed to diagnosing and treating all types of mental health conditions, including eating disorders and addictions. Conveniently located, we are a two-minute walk from Marylebone mainline and Underground stations, and within a ten-minute walk of Baker Street and Edgware Road Underground stations. We are owned by the international medical group Emeis, delivering the full spectrum of psychiatric care, and high-quality care home and rehabilitation services across the globe.
The main purpose of the job
As a Senior Credit Controller, you will play a key role in ensuring the efficient operation of the Credit Control function, supporting the financial health of the organisation. You will provide day-to-day leadership to the Credit Control team, ensuring timely collection of outstanding debts while maintaining excellent relationships with patients and stakeholders. This is a hands-on role where you will oversee the accounts receivable ledger, manage escalations, and support process improvements. Working closely with the wider finance team and hospital departments, you will help ensure accuracy, compliance, and a high standard of service delivery.
Who we're looking for?
- You will have proven experience in credit control or accounts receivable management, ideally within a healthcare or care environment.
- You will have experience supervising or coordinating a small team and feel confident leading by example.
- You will be reliable, proactive, and comfortable taking initiative in a leadership capacity.
- You will have a strong understanding of accounting principles and credit control procedures.
- You will possess excellent communication and interpersonal skills, with the ability to build strong working relationships.
- You will be able to work independently and prioritise tasks effectively in a busy environment.
- You will be proficient in Microsoft Office, particularly Excel and Word.
- Experience with accounting and hospital systems (such as Advanced Financials and Caresys/Carecloud) would be advantageous.
- You will demonstrate strong attention to detail and accuracy.
- You will be able to handle sensitive information with a high level of confidentiality.
- Above all, you will have a proactive attitude and a commitment to continuous improvement.
Main benefits
We offer a comprehensive range of benefits, including:
- Competitive salary
- 25 days annual leave (increasing up to 30 with long service), plus bank holidays
- Opportunities for continuing professional development (CPD) and training
- Generous company pension scheme with The People's Pension
- Travel loan scheme
- Annual staff bonus (discretionary)
- On-site restaurant with subsidised staff meals
- Employee Assistance Programme
- Access to a staff benefits portal with discounts and wellbeing support
- Free life assurance cover (4x salary)
- Free eye tests and contribution towards glasses (if required)
- Long service recognition*
- Enhanced maternity/paternity pay*
- Long-term disability insurance**Subject to T&Cs
Thank you so much for taking the time to apply. Due to the high number of applications, we're unable to respond to everyone individually - if you don't hear from us within two weeks, please assume your application has been unsuccessful.
Senior Credit Controller employer: Florence Nightingale Hospital Limited
Contact Detail:
Florence Nightingale Hospital Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and healthcare sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching Nightingale Hospital and its values. Show us that you understand their mission in mental health care and how your experience as a Senior Credit Controller aligns with their goals.
✨Tip Number 3
Practice your pitch! Be ready to explain how your leadership skills and credit control expertise can benefit the team. We want to hear about your proactive approach and how you handle challenges in a busy environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in joining our team at Nightingale Hospital.
We think you need these skills to ace Senior Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Credit Controller role. Highlight your experience in credit control and any leadership roles you've had. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about working at Nightingale Hospital and how your background makes you a great fit for our team. Keep it engaging and personal.
Showcase Your Skills: Don’t forget to mention your proficiency in Microsoft Office, especially Excel and Word. If you have experience with accounting systems like Advanced Financials or Caresys, make sure to include that too. We love detail-oriented candidates!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, we can’t wait to hear from you!
How to prepare for a job interview at Florence Nightingale Hospital Limited
✨Know Your Numbers
As a Senior Credit Controller, you'll need to demonstrate your understanding of credit control and accounts receivable management. Brush up on key metrics and processes relevant to the healthcare sector. Be ready to discuss how you've successfully managed debts in previous roles.
✨Show Leadership Skills
This role involves leading a small team, so be prepared to share examples of how you've supervised or coordinated teams in the past. Highlight your proactive approach and how you lead by example, especially in challenging situations.
✨Build Rapport
Excellent communication is crucial in this position. Think about how you can build strong relationships with patients and stakeholders. Prepare to discuss your interpersonal skills and provide examples of how you've maintained positive relationships in previous roles.
✨Be Detail-Oriented
Attention to detail is key in credit control. During the interview, emphasise your ability to handle sensitive information accurately and confidentially. You might want to prepare a scenario where your attention to detail made a significant difference in your work.