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- Tasks: Supervise shop operations, engage with the community, and maximise sales for a great cause.
- Company: Join the Florence Nightingale Hospice Charity Retail Team at Eden Shopping Centre.
- Benefits: Competitive salary, generous leave, pension contributions, and employee support programmes.
- Why this job: Make a real difference in your community while working in a fun, dynamic environment.
- Qualifications: Experience in retail or charity, team player, and a positive attitude.
- Other info: Flexible hours with opportunities for career growth and community impact.
The predicted salary is between 20000 - 22000 £ per year.
Shop Supervisor – Eden Shopping Centre, High Wycombe
Location: Eden Shopping Centre, High Wycombe
Hours: 4 days a week (32 hours). This role does involve weekend and late-night openings working on a rota basis.
Salary: £20,601.17 (£12.35 per hour)
Closing date: Monday 9th February 2026. Candidates are encouraged to apply promptly as we will withdraw the advert when we have sufficient suitable candidates to shortlist for interview.
You can make a real difference to people in your local community by joining the Florence Nightingale Hospice Charity Retail Team.
Our shops are the face of the Charity, seeing supporters and raising vital funds to support local patients and their families, every single day on high streets, retail parks, and a farm all across Buckinghamshire and its borders.
We have a fabulous opportunity for you to bring your enthusiasm and love for fashion to an ethical and sustainable industry at our new store at Eden Shopping Centre, High Wycombe
To work as part of the shop staff & volunteer team to engage support for FNHC from the local community, maximise sales and profits, and actively promote Gift Aid and the Hospice Lottery, at all times positively promoting and supporting the aims of the Charity
In the absence of other staff, work with the volunteers and take responsibility for managing the shop, and at all times positively promote and supporting the aims of the Charity.
You will have responsibility for:
- To support the Shop Manager and Assistant Manager to deliver an excellent retail offer for the local community.
- Work additional days as required including occasional planned absence of Shop Manager & Assistant Manager (days off and holiday cover) and sickness absence whenever possible.
- Assist in achieving agreed income targets – sales, Gift Aid and Hospice Lottery
- Ensure that a standard of excellence is maintained at all times with regard to customer
service. - At all times, safeguard the Charity’s reputation by working in a professional manner and personifying FNHC values.
About You
- Experience of working as part of a team in charity or fashion retail.
- Experience of working to achieve sales targets in a customer facing environment.
- Physically fit and able to lift and carry large quantities of donations of stock, waste and recycling on a daily basis.
- Demonstrable positive, solution-focused, ‘can-do’ attitude.
Applicants for this role need to be aged 18 or over. This role involves the supervision of volunteers, and in order to adhere to our safeguarding policies, all staff employed by FNHC Shops need to be over 18.
About Us
In joining our friendly, positive and ambitious retail team, you’ll be rewarded with an interesting role, a competitive salary, a supportive culture that encourages a healthy work-life balance.
Ultimately you will be raising money to support the best hospice care for local people.
So if you want a career that also makes a difference in your community, we’d love to hear from you!
For You
- Workplace pension – up to 6% ER contribution
- 217.5 hours annual leave
- Generous company sick pay allowance
- Employee Assistance Programme incl counselling
Florence Nightingale Hospice Charity is committed to being an inclusive employer and we welcome applications from all parts of the community, especially those in underrepresented groups.
“Every day is completely different. You never know what you will unwrap in donations and never know what customers you are going to get through the door. There is so much flexibility to your day, with sorting, steaming, pricing and making the shop look great.”
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Shop Supervisor – Eden Shopping Centre, High Wycombe employer: Florence Nightingale Hospice
Contact Detail:
Florence Nightingale Hospice Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor – Eden Shopping Centre, High Wycombe
✨Tip Number 1
Get to know the charity! Before your interview, do a bit of research on Florence Nightingale Hospice Charity. Understanding their mission and values will help you connect with the team and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your pitch! Think about how your experience in retail and working with teams can benefit the shop. Be ready to share specific examples of how you've met sales targets or supported a team in the past.
✨Tip Number 3
Dress the part! Since this role is in fashion retail, make sure to showcase your personal style during the interview. It’s a great way to demonstrate your enthusiasm for the industry and your understanding of customer service.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It not only streamlines the process but also shows your commitment to joining our team at the Eden Shopping Centre.
We think you need these skills to ace Shop Supervisor – Eden Shopping Centre, High Wycombe
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for fashion and charity shine through! We want to see how much you care about making a difference in the community, so don’t hold back on sharing your love for the cause.
Tailor Your CV: Make sure your CV is tailored to the Shop Supervisor role. Highlight any relevant experience in retail or working with teams, especially in charity settings. We’re looking for those who can engage with the community and drive sales, so make it clear how you fit the bill!
Be Professional Yet Friendly: While we love a friendly vibe, remember to keep your application professional. Use clear language and check for any typos or errors. We want to see that you can represent our charity’s values while also being approachable and engaging.
Apply Early!: Don’t wait until the last minute to submit your application. We encourage you to apply promptly through our website, as we’ll be shortlisting candidates as soon as we find suitable ones. Get your application in early to stand out!
How to prepare for a job interview at Florence Nightingale Hospice
✨Know the Charity Inside Out
Before your interview, take some time to research the Florence Nightingale Hospice Charity. Understand their mission, values, and the impact they have on the local community. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Retail Experience
Be ready to discuss your previous experience in retail, especially in charity or fashion settings. Prepare specific examples of how you've met sales targets or improved customer service. This will demonstrate your capability to contribute positively to the shop's success.
✨Emphasise Teamwork and Leadership Skills
As a Shop Supervisor, you'll be working closely with volunteers and staff. Highlight your teamwork skills and any leadership experience you have. Share examples of how you've motivated a team or resolved conflicts, as this will show you're ready to take on the responsibilities of the role.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the shop's operations, team dynamics, or future goals. This shows that you're not just interested in the job, but also in how you can contribute to the charity's mission.
