At a Glance
- Tasks: Lead a vibrant team, manage shop operations, and engage with the community.
- Company: Join the Florence Nightingale Hospice Charity, making a difference in local lives.
- Benefits: Competitive salary, flexible hours, and a chance to work in a meaningful role.
- Other info: Dynamic environment with opportunities for personal growth and creativity.
- Why this job: Be part of an exciting new store and support a great cause every day.
- Qualifications: Passion for retail and community engagement; experience is a plus but not essential.
The predicted salary is between 30000 - 42000 £ per year.
Shop Manager – Eden Shopping Centre, High Wycombe
Location: Eden Shopping Centre, High Wycombe
Hours: Full time 5 days a week (40 hours). This role does involve weekend and late-night opening on a rota basis.
Salary: £30,176.55 per annum
Closing date: Tuesday 11th November 2025. Candidates are encouraged to apply promptly as we will withdraw the advert when we have sufficient suitable candidates to shortlist for interview.
This is an exciting, new position at our new High Wycombe store. You can make a real difference to people in your local community by joining the Florence Nightingale Hospice Charity Retail Team as well as making your mark in charity retail.
Our shops are the face of the Charity, seeing supporters and raising vital funds to support local patients and their families, every single day on high streets, retail parks, and a farm all across Buckinghamshire and its borders.
We have a fabulous opportunity for you to bring your enthusiasm and love for fashion to an ethical and sustainable industry at our High Wycombe shop.
Florence Nightingale Hospice Charity is committed to being an inclusive employer and we welcome applications from all parts of the community, especially those in underrepresented groups.
“Every day is completely different. You never know what you will unwrap in donations and never know what customers you are going to get through the door. There is so much flexibility to your day, with sorting, steaming, pricing and making the shop look great.”
Florence Nightingale Hospice Charity and South Bucks Hospice are delighted to join forces on October 3 rd . We are merging to expand and enhance care and support for hospice patients and their families across Buckinghamshire and borders.
Shop Manager – Eden Shopping Centre, High Wycombe employer: Florence Nightingale Hospice
Florence Nightingale Hospice Charity is an exceptional employer, offering a vibrant work culture where every day brings new challenges and opportunities to make a meaningful impact in the local community. With a commitment to inclusivity and employee growth, staff members enjoy a supportive environment that values their contributions while promoting ethical and sustainable practices in charity retail. Located in the bustling Eden Shopping Centre, High Wycombe, this role not only allows you to engage with diverse customers but also to be part of a team dedicated to raising vital funds for hospice care.
Contact Details:
Florence Nightingale Hospice Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shop Manager – Eden Shopping Centre, High Wycombe
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Florence Nightingale Hospice, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Florence Nightingale Hospice!
We think you need these skills to ace Shop Manager – Eden Shopping Centre, High Wycombe
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Florence Nightingale Hospice, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Florence Nightingale Hospice and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Florence Nightingale Hospice that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Florence Nightingale Hospice
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
