At a Glance
- Tasks: Engage with the community, maximise sales, and support charity initiatives.
- Company: Join the Florence Nightingale Hospice Charity Retail Team.
- Benefits: Competitive salary, pension, generous leave, and well-being services.
- Other info: Flexible hours, great career growth, and a chance to support local patients.
- Why this job: Make a real difference while working in a fun, dynamic environment.
- Qualifications: Experience in retail or charity, team player, and positive attitude.
The predicted salary is between 10743 - 10743 € per year.
Location: Chalfont St Peter
Hours: 2 days a week (16 hours). Working weekends on a rota basis
Salary: £10,743.51 (£12.88 per hour)
Closing date: Friday 15th May 2026. Candidates are encouraged to apply promptly as we will withdraw the advert when we have sufficient suitable candidates to shortlist for interview.
You can make a real difference to people in your local community by joining the Florence Nightingale Hospice Charity Retail Team. Our shops are the face of the Charity, seeing supporters and raising vital funds to support local patients and their families, every single day on high streets, retail parks, and a farm all across Buckinghamshire and its borders. We have a fabulous opportunity for you to bring your enthusiasm and love for fashion to an ethical and sustainable industry at our Chalfont St Peter shop.
What will I be doing?
To work as part of the shop staff & volunteer team to engage support for FNHC from the local community, maximise sales and profits, and actively promote Gift Aid and the Hospice Lottery, at all times positively promoting and supporting the aims of the Charity. In the absence of other staff, work with the volunteers and take responsibility for managing the shop, and at all times positively promote and support the aims of the Charity.
You Will Have Responsibility For:
- To support the Shop Manager and Assistant Manager to deliver an excellent retail offer for the local community.
- Work additional days as required including occasional planned absence of Shop Manager & Assistant Manager (days off and holiday cover) and sickness absence whenever possible.
- Assist in achieving agreed income targets – sales, Gift Aid and Hospice Lottery.
- Ensure that a standard of excellence is maintained at all times with regard to customer service.
- At all times, safeguard the Charity’s reputation by working in a professional manner and personifying FNHC values.
About You
- Experience of working as part of a team in charity or fashion retail.
- Experience of working to achieve sales targets in a customer facing environment.
- Physically fit and able to lift and carry large quantities of donations of stock, waste and recycling on a daily basis.
- Demonstrable positive, solution-focused, ‘can‑do’ attitude.
- Applicants for this role need to be aged 18 or over. This role involves the supervision of volunteers, and in order to adhere to our safeguarding policies, all staff employed by FNHC Shops need to be over 18.
About Us
In joining our friendly, positive and ambitious retail team, you’ll be rewarded with an interesting role, a competitive salary, a supportive culture that encourages a healthy work‑life balance. Ultimately you will be raising money to support the best hospice care for local people. So if you want a career that also makes a difference in your community, we’d love to hear from you!
For You
- Workplace pension – up to 6% ER contribution
- 108 hours annual leave
- Generous company sick pay allowance
- Employee Assistance Programme incl counselling
- Smart Health & well‑being services (including online GP)
- Life assurance policy
How to Apply
Please read the full job description and requirements and send your CV or application form together with a covering letter explaining your suitability for the role to recruitment@fnhospice.org.uk. Apply today.
Our Commitment
Florence Nightingale Hospice Charity is committed to being an inclusive employer and we welcome applications from all parts of the community, especially those in underrepresented groups.
"Every day is completely different. You never know what you will unwrap in donations and never know what customers you are going to get through the door. There is so much flexibility to your day, with sorting, steaming, pricing and making the shop look great."
Shop Supervisor in Gerrards Cross employer: Florence Nightingale Hospice Charity
Join the Florence Nightingale Hospice Charity Retail Team as a Shop Supervisor in Chalfont St Peter, where you can make a meaningful impact in your local community while enjoying a supportive and flexible work environment. With a focus on ethical fashion and sustainability, you'll be part of a friendly team that values your contributions and offers opportunities for personal growth, all while helping to raise vital funds for hospice care. Enjoy competitive benefits including a workplace pension, generous annual leave, and access to well-being services, making this an excellent place to develop your career.
Contact Detail:
Florence Nightingale Hospice Charity Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Shop Supervisor in Gerrards Cross
✨Tip Number 1
Get to know the charity and its mission! Before your interview, spend some time learning about the Florence Nightingale Hospice Charity. This will help you connect with the team and show that you're genuinely interested in making a difference in the community.
✨Tip Number 2
Practice your customer service skills! Since this role involves engaging with customers and volunteers, think of examples from your past experiences where you've provided excellent service or resolved issues. We want to see your positive, solution-focused attitude in action!
✨Tip Number 3
Show off your teamwork spirit! Be ready to discuss how you've worked effectively in a team before, especially in retail or charity settings. Highlighting your ability to collaborate and support others will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. It’s a great way to ensure your application gets the attention it deserves, and you’ll be part of a fantastic team making a real impact in the community.
We think you need these skills to ace Shop Supervisor in Gerrards Cross
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for fashion and charity shine through. We want to see how much you care about making a difference in the community!
Tailor Your CV:Make sure your CV highlights relevant experience in retail or working with teams. We love seeing candidates who can demonstrate their ability to meet sales targets and provide excellent customer service.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you're the perfect fit for the Shop Supervisor role. Be specific about your skills and experiences that align with our mission and values.
Apply Early!:Don’t wait until the last minute to submit your application. We encourage you to apply promptly through our website, as we may close the advert once we have enough suitable candidates.
How to prepare for a job interview at Florence Nightingale Hospice Charity
✨Know the Charity Inside Out
Before your interview, take some time to research the Florence Nightingale Hospice Charity. Understand their mission, values, and the impact they have on the local community. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Retail Experience
Be ready to discuss your previous experience in charity or fashion retail. Highlight specific examples where you've successfully met sales targets or provided excellent customer service. This will demonstrate that you have the skills needed to thrive as a Shop Supervisor.
✨Emphasise Teamwork and Leadership Skills
As a Shop Supervisor, you'll be working closely with volunteers and other staff. Share examples of how you've effectively collaborated in a team setting and any leadership experiences you have. This will reassure them that you can manage the shop and support the team when needed.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the charity's future plans. This shows that you're engaged and serious about the position, plus it gives you valuable insights into whether this is the right fit for you.
