At a Glance
- Tasks: Coordinate home-based services, manage rosters, and support clients and staff.
- Company: Florence Nightingale Agency, dedicated to quality home support since 1997.
- Benefits: Competitive hourly rate, supportive team environment, and rewarding work.
- Other info: Fast-paced role with opportunities for personal growth and teamwork.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in a related field, strong communication, and IT skills.
The predicted salary is between 29 - 31 £ per hour.
The Florence Nightingale Agency has been in business since 1997. Our team of office staff and support workers provide home-based support to help people live the way they want to, in the home and in the community. Our company is based on providing quality services and supports in efficient, friendly and proactive ways.
We are looking for a dynamic and empathetic individual with experience in a similar or related industry. The ideal candidate will be a quick learner with strong attention to detail, capable of thinking creatively and working independently. They will possess excellent communication skills and the ability to navigate challenging situations and conversations with empathy and professionalism. A qualification in Health or a related field would be a distinct advantage, along with strong IT proficiency and experience in multi-tasking and prioritising tasks.
This particular role is based in our Christchurch office, Monday to Friday 40hrs per week - 8.30am - 5pm and covers the coordination of services for our clients in Canterbury (as well as supporting the rest of the team when needed).
Day to day you will be:
- reviewing referrals about clients from the hospitals/ACC providers
- taking calls from people wanting some help at home
- loading data and details into our swish database system
- organising rosters, matching support staff with clients based on their needs/skills
- updating clients and staff about rosters and services
- responding to changes
- following up and checking in on how cares are going
- supporting recruitment of new support workers for the clients in your region
This is a fast-paced environment that requires you to be able to respond to shift requests professionally, promptly and accurately which involves juggling emails and incoming and outgoing calls; multitasking is key! Although it can be busy, it’s a very rewarding role supporting the health, wellbeing and joy of others!
To be considered you will need to:
- come with awesome spoken and written English
- be comfortable with computers, databases, email, data entry
- have attention to detail
- be a decent person, who cares about the wellbeing of others
Having healthcare knowledge, roster/service coordination experience is a huge plus (but we can teach that). $29 - 31 per hour depending on experience.
Service Coordinator - homebased service in Canterbury employer: Florence Nightingale Agency
The Florence Nightingale Agency is an exceptional employer, dedicated to providing quality home-based support services in a friendly and proactive environment. With a strong focus on employee growth and development, we offer a dynamic work culture that values empathy and teamwork, making it a rewarding place to contribute to the health and wellbeing of our community in Christchurch. Our commitment to staff support and training ensures that you will thrive in your role while making a meaningful impact in the lives of others.
Contact Details:
Florence Nightingale Agency Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Coordinator - homebased service in Canterbury
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Florence Nightingale Agency.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Florence Nightingale Agency.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Florence Nightingale Agency, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Service Coordinator - homebased service in Canterbury
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Florence Nightingale Agency.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Florence Nightingale Agency.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Florence Nightingale Agency. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Florence Nightingale Agency. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Florence Nightingale Agency
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Florence Nightingale Agency’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
