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- Tasks: Support care coordinators by managing referrals, quality calls, and admin tasks.
- Company: Join a compassionate team dedicated to improving lives in healthcare.
- Benefits: Full-time role with opportunities for growth and a supportive work environment.
- Why this job: Make a real difference in people's lives while developing your admin skills.
- Qualifications: 1-2 years of admin experience and a passion for customer service.
- Other info: Be part of a dynamic team in a rewarding healthcare setting.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Florence Nightingale supports clients referred to us by organisations such as ACC, MOH, hospitals, community services and private providers. Clients come to us for shortâterm help with home management or 24/7 care and support, or to be alongside families and clients at the end of life. Our group of companies includes Care on Call, Florence Nightingale and Medcall.
This unique business brings together nurses, funders, clients, their families/whÄnau, local GPs and other healthcare professionals to improve peopleâs lives. We are a 24/7 nationwide business with a team of caring, capable and wellâtrained coordinators booking shifts, managing roster changes and organising staff across our New Zealand offices.
We are looking for a full time Administration Superstar to support our Care Coordinators and Managers in our Christchurch Office.
What will you do?
- Triage care referrals and load onto database
- Manage quality calls to clients and ensure they are happy with our service
- Assist with monthly quality reports
- Manage ad hoc projects, travel and events as needed
- Provide support to the manager with all things admin
- Take care of ordering supplies, mail, reception, etc.
The skills we are looking for are:
- Excellent administration experience (minimum 1â2 years)
- Ability to juggle and prioritise urgent tasks
- Awesome phone manner
- Customerâservice focus
- Excellent computer skills (Word, Excel, PowerPoint, etc.)
- Knowledge of the healthcare sector is a huge bonus
- Wants to be part of a team and company that helps others
- Organisation and attention to detail
- Problemâsolving skills
- Ability to work well as part of a busy team
You must have a current work visa or legal right to work in NZ. If this sounds like you â please get in touch!
Full time administrator in Canterbury employer: Florence Nightingale Agency
Contact Detail:
Florence Nightingale Agency Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Full time administrator in Canterbury
â¨Tip Number 1
Network like a pro! Reach out to people in the healthcare sector, especially those connected to Florence Nightingale. A friendly chat can open doors and give you insights that might just land you that admin role.
â¨Tip Number 2
Prepare for the interview by knowing our services inside out. Familiarise yourself with how we support clients and the unique aspects of our business. This will show your genuine interest and help you stand out.
â¨Tip Number 3
Show off your organisational skills during the interview! Bring examples of how you've managed multiple tasks or projects in the past. We love a candidate who can juggle priorities like a champ!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets noticed. Plus, it shows youâre keen on being part of our awesome team at Florence Nightingale.
We think you need these skills to ace Full time administrator in Canterbury
Some tips for your application đŤĄ
Show Off Your Admin Skills: Make sure to highlight your previous administration experience in your application. We want to see how you've juggled tasks and kept things organised in your past roles, so donât hold back!
Tailor Your Application: Take a moment to customise your application for us. Mention specific skills that match the job description, like your awesome phone manner or customer-service focus. It shows youâve done your homework and are genuinely interested!
Be Personable: Weâre all about improving lives, so let your personality shine through! Use a friendly tone in your cover letter and show us why youâd be a great fit for our team. We love a bit of character!
Apply Through Our Website: Donât forget to apply through our website! Itâs the best way for us to receive your application and ensures youâre considered for the role. Plus, itâs super easy â just a few clicks and youâre done!
How to prepare for a job interview at Florence Nightingale Agency
â¨Know the Company Inside Out
Before your interview, take some time to research Florence Nightingale and its mission. Understand how they support clients and the role of administration in their operations. This will help you demonstrate your genuine interest and show that youâre aligned with their values.
â¨Showcase Your Admin Skills
Prepare specific examples from your previous experience that highlight your administration skills. Think about times when you successfully managed multiple tasks or improved processes. Be ready to discuss your proficiency with tools like Word, Excel, and PowerPoint, as these are crucial for the role.
â¨Demonstrate Customer Service Excellence
Since the role involves managing quality calls to clients, be prepared to talk about your customer service experience. Share instances where you resolved issues or ensured client satisfaction. A positive phone manner is key, so practice speaking clearly and confidently.
â¨Ask Thoughtful Questions
At the end of the interview, donât forget to ask questions! Inquire about the team dynamics, the types of projects you might assist with, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.