Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage supply chain operations, from forecasting to delivery, ensuring efficiency and customer satisfaction.
- Company: Flora & Curl is a UK-based haircare brand focused on empowering customers with plant-powered solutions for textured hair.
- Benefits: Enjoy remote work, ergonomic home office support, 26+ days off, and a £500 learning budget.
- Why this job: Join a dynamic team, solve real problems, and make an impact in the beauty industry.
- Qualifications: 4-5 years in supply chain management, preferably in retail or beauty; strong analytical skills required.
- Other info: Be part of a company that values continuous improvement and offers a positive, collaborative culture.
The predicted salary is between 36000 - 60000 £ per year.
Supply Chain & Logistics Manager – Haircare Brand
Join to apply for the Supply Chain & Logistics Manager – Haircare Brand role at Flora & Curl
Supply Chain & Logistics Manager – Haircare Brand
Join to apply for the Supply Chain & Logistics Manager – Haircare Brand role at Flora & Curl
We are a UK-based haircare brand with a passion for empowering our customers to uncover healthy and more radiant textured hair. We are dedicated to putting the care back in hair care.
We’ve received amazing testimonials attesting to the results of our plant powered, botanical haircare solutions for textured hair. Rooted in science, backed by nature, and crafted with care and conscience, we love creating naturally powerful haircare products for our customers all over the world.
We\’ve shipped to over 70 countries including France, Germany, Netherlands and Spain.
About You
We’re looking for a highly motivated Supply Chain & Logistics Manager to join our dynamic and growing team. This is a pivotal role in ensuring that our supply chain and logistic operations, from forecasting and purchasing to exporting and fulfilment – are running smoothly, efficiently, and cost-effectively.
You will be responsible for overseeing every aspect of our supply chain and logistics ecosystem. From managing supplier relationships and third-party logistics providers to ensuring products are delivered on time to our B2B and B2C customers, you’ll help us scale operations and maintain exceptional customer satisfaction as we grow.
This role is ideal for someone who enjoys working cross-functionally, thrives on problem-solving, and is driven by performance metrics and data. Experience in the cosmetics, beauty, or FMCG industry is highly advantageous.
Key Responsibilities
Supply Chain
Demand Planning and Forecasting:
- Own the end-to-end supply chain process, from supplier sourcing and manufacturing coordination to delivery and warehousing.
- Forecast product demand across multiple channels (DTC, retail, wholesale) using historical sales data, trend analysis, promotional calendars, and seasonality insights.
- Use data from platforms like Shopify and Unleashed to support accurate planning.
- Collaborate with internal teams (sales, marketing, product development) and external vendors (labs, packaging partners) to ensure aligned production timelines.
- Perform root cause analysis on forecasting errors or stock discrepancies and implement corrective actions.
Inventory Management:
- Monitor real-time inventory levels across warehouses to maintain optimal stock health and avoid overstock or stockouts.
- Define and maintain minimum and safety stock thresholds for all SKUs, components, and packaging materials.
- Create purchase orders based on forecasted demand, supplier lead times, and product life cycles.
- Coordinate the delivery of components and finished goods from suppliers to warehouses and ensure that items are quality-checked and received as per specification.
- Conduct regular stock reconciliations and cycle counts, investigating variances and discrepancies thoroughly.
Logistics
- Be the key contact to our third-party warehouses to oversee our order fulfilment operations
- Manage relationships with 3PL warehouse partners, ensuring they meet contractual obligations and deliver on KPIs (on-time shipping, accuracy rates, damage control, returns handling).
- Work closely with warehouse teams to resolve fulfillment issues, streamline processes, and ensure all b2c and b2b orders are shipped without issues and in line with SLAs.
- Communication with the sales and customer service team is key.
- Monitor and analyse key shipping metrics: delivery times, cost-per-order, return rates, and shipping accuracy.
- Review logistics and 3pl invoices for accuracy, approve charges, and conduct regular rate benchmarking to ensure competitive pricing.
- Implement initiatives to improve shipping options, reduce delivery times, and lower operational costs.
- Coordinate all inbound and outbound freight, including imports and exports between the UK, EU, US, and other global markets.
- Liaise with freight forwarders and customs brokers to ensure timely and compliant cross-border shipping.
- Prepare shipping documentation (commercial invoices, bills of lading, customs declarations) for seamless customs clearance.
- Request and compare quotes from multiple freight partners to ensure best rates and lead times.
- Ensure all logistics partners comply with packaging requirements, and retailer-specific delivery standards.
- Create comprehensive supply chain and logistics dashboards and reports to monitor key metrics such as inventory turnover, stock coverage, supplier performance, and fulfilment accuracy.
- Provide monthly reporting on COGS, stock on hand, return and damage rates, and logistics spend to the finance and leadership teams.
- Highlight variances between forecast and actual sales, adjusting plans accordingly and communicating insights clearly to stakeholders.
- Proactively identify supply chain risks (e.g., supplier delays, geopolitical disruptions, raw material shortages) and recommend contingency plans.
- Continuously evaluate logistics, warehousing, and procurement processes to identify cost-saving and service improvement opportunities.
Skills & Experience
- Qualification in Supply Chain Management, Logistics, Operations, or a related discipline.
- 4–5+ years of experience in a similar role within retail, e-commerce, beauty, cosmetics, or FMCG.
- Proven experience in demand forecasting, stock planning, purchasing, and supplier management.
- Strong knowledge of global trade logistics, including import/export regulations, documentation, and customs clearance.
- Proficiency with ERP/WMS systems (e.g., Unleashed or similar), e-commerce platforms (e.g., Shopify), and logistics platforms.
- Experience with creating end of month stock and cost of goods sold reports.
- Bonus: Advanced Excel skills—comfortable with formulas such as VLOOKUP, HLOOKUP, SUMIFS, and PivotTables.
Personal Qualities
- Excellent communication and interpersonal skills with the ability to build strong relationships with suppliers, partners, and internal stakeholders.
- Strong organisational skills and the ability to manage multiple tasks simultaneously
- Highly numerical and analytical
- Highly analytical with a strong commercial mindset and attention to detail.
- Reliable, proactive and solutions-focused, with a drive for continuous improvement.Exceptionally organised and able to manage multiple priorities in a fast-paced, ever-evolving environment.
- A positive, can-do attitude with a genuine, kind disposition.
- You’re naturally inquisitive and excited by the opportunity to learn and work collaboratively.
The perks at F&C:
Work from home — remote within the UK!
️ Home office set-up supportwith ergonomic assistance
Team social events and activities
???? Local and regional meet-up budget
️ In addition to bank holidays, 26 days+ birthdays off with a special gift
5% company pension
️ Private medical insurance with optical cover
£500 annual learning and developmentbudget
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Management and Manufacturing
-
Industries
Retail Health and Personal Care Products
Referrals increase your chances of interviewing at Flora & Curl by 2x
Get notified about new Supply Chain Logistics Manager jobs in Birmingham, England, United Kingdom.
Swadlincote, England, United Kingdom 6 days ago
Business Development Manager – Freight Forwarding (4PL Solutions)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Supply Chain & Logistics Manager - Haircare Brand employer: Flora & Curl
Contact Detail:
Flora & Curl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain & Logistics Manager - Haircare Brand
✨Tip Number 1
Familiarise yourself with the haircare industry, especially focusing on supply chain dynamics specific to beauty and FMCG. Understanding the unique challenges and trends in this sector will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the supply chain and logistics field, particularly those who have experience in the cosmetics or beauty sectors. Attend industry events or join relevant online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Demonstrate your analytical skills by preparing examples of how you've used data to improve supply chain processes in previous roles. Be ready to discuss specific metrics you've monitored and how your actions led to measurable improvements.
✨Tip Number 4
Research Flora & Curl's products and their supply chain practices. Being knowledgeable about their offerings and how they align with your expertise will show your genuine interest in the role and the company.
We think you need these skills to ace Supply Chain & Logistics Manager - Haircare Brand
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supply chain management, logistics, and the beauty or FMCG industry. Use specific examples that demonstrate your skills in demand forecasting, inventory management, and supplier relationships.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the haircare industry and how your background aligns with Flora & Curl's mission. Mention specific achievements that showcase your problem-solving abilities and data-driven approach.
Highlight Relevant Skills: Emphasise your proficiency with ERP/WMS systems and e-commerce platforms like Shopify. Include any advanced Excel skills you possess, as these are crucial for the role.
Showcase Your Analytical Mindset: Provide examples of how you've used data to drive decisions in previous roles. Discuss any experience you have with creating reports on stock levels, COGS, or logistics metrics, as this will demonstrate your analytical capabilities.
How to prepare for a job interview at Flora & Curl
✨Know Your Supply Chain Basics
Make sure you have a solid understanding of supply chain management principles, especially in the beauty and FMCG sectors. Be prepared to discuss your experience with demand forecasting, inventory management, and logistics operations.
✨Showcase Your Analytical Skills
Since this role requires a strong analytical mindset, be ready to share examples of how you've used data to drive decisions. Discuss specific metrics you've monitored and how you've improved processes based on your findings.
✨Demonstrate Cross-Functional Collaboration
Highlight your experience working with different teams, such as sales, marketing, and product development. Share examples of how you've successfully collaborated to meet supply chain goals and improve customer satisfaction.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare to discuss how you would handle potential supply chain disruptions or inventory discrepancies, showcasing your proactive approach and solutions-focused mindset.
