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- Tasks: Manage office operations and support a team dedicated to children's wellbeing.
- Company: Flora Care Solutions, a values-driven organisation focused on trauma-informed care.
- Benefits: Competitive salary, supportive environment, and commitment to professional development.
- Why this job: Make a real difference in children's lives while developing your career.
- Qualifications: Experience in office management and strong organisational skills required.
- Other info: Join a dynamic team with a focus on continuous improvement and safeguarding.
The predicted salary is between 30000 - 35000 £ per year.
Location: Switch House, Switch Island
Hours: Full time, 40 hours per week
Salary: £30,000 - £35,000
Contract: Permanent
Reports to: Operations Director
Works closely with: Internal Recruiter, HR, Finance, Senior Leadership
Safer Recruitment: Enhanced DBS required
About Us
Flora Care Solutions provides high-quality, trauma-informed care for children and young people in our residential homes. We are a values-driven organisation with a strong focus on safeguarding, emotional wellbeing, and continuous improvement.
We are now seeking an experienced and organised Office Manager to support our growing service and ensure our homes run smoothly, safely, and compliantly.
Purpose of the Role
To ensure the smooth, compliant, and efficient operation of Flora Care Solutions’ residential children’s homes through effective administrative, financial, and organisational management. The Office Manager supports the Operations Manager and collaborates with the internal recruiter, registered managers, and central support teams to maintain robust systems for compliance, staffing, and operational excellence.
Key Responsibilities
- Administration & Systems
- Maintain effective administrative and filing systems in line with GDPR.
- Manage records, correspondence, reports, and documentation for internal and external stakeholders.
- Oversee use of care management, HR, and compliance systems.
- Support audits, inspections, and regulatory visits (e.g., Ofsted, Regulation 44).
- Finance & Procurement
- Assist with budget monitoring, forecasting, and expenditure tracking.
- Process invoices, purchase orders, petty cash and reconciliation.
- Maintain accurate financial records for staffing, placements, and operational costs.
- Liaise with finance colleagues and suppliers as required.
- Compliance, Health & Safety
- Act as Health & Safety Coordinator, maintaining statutory checks and risk assessments.
- Maintain records for fire safety, first aid, and company vehicles (MOT, tax, insurance, servicing).
- Support Registered Managers in meeting Ofsted and Children’s Homes Regulations (2015).
- Ensure policies and procedures are up to date and accessible.
- HR & Staffing Support
- Work closely with the Internal Recruiter on recruitment administration.
- Maintain accurate recruitment and HR documentation in line with GDPR.
- Support staff induction, training coordination, and rota information for payroll.
- Act as an administrative point of contact for general HR queries.
- Communication & Coordination
- Serve as a key contact for internal teams, commissioners, professionals, and suppliers.
- Schedule meetings, reviews, and training sessions.
- Take minutes and support follow-up actions.
- Promote positive communication across the organisation.
- Continuous Improvement
- Regularly review administrative and operational processes to improve efficiency.
- Identify opportunities for digitalisation and better workflows.
- Contribute to inspection readiness and the achievement of Good or Outstanding outcomes.
Person Specification
Essential
- Previous experience as an Office Manager or senior administrator.
- Strong knowledge of safeguarding, GDPR, and health & safety.
- Excellent organisational, IT, and communication skills.
- Level 3 qualification in Business Administration (or equivalent).
- Proactive, flexible, discreet, and methodical.
Desirable
- Experience in residential childcare or social care.
- Familiarity with Ofsted or Children’s Homes Regulations.
- Experience with HR or care management software.
- Additional training in H&S, first aid, or financial processes.
Additional Requirements
- Enhanced DBS check (paid for by the employer, if applicable).
- Commitment to safeguarding and promoting the welfare of children.
- Willingness to complete mandatory training and work flexibly when needed.
How to Apply
Please submit your CV and a short cover letter explaining why you’re a strong fit for this role. Shortlisted candidates will be contacted promptly.
Flora Care Solutions is committed to safeguarding and promoting the welfare of children. All roles are subject to safer recruitment checks, including an enhanced DBS, verification of identity and references, and mandatory safeguarding training.
Office Manager employer: Flora Care Solutions
Contact Detail:
Flora Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their mission. This will help you stand out and show that you're genuinely interested.
✨Tip Number 3
Practice common interview questions with a friend or in front of a mirror. The more comfortable you are with your answers, the more confident you'll feel during the actual interview.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Office Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Office Manager role. Highlight your previous experience in administration, compliance, and any relevant qualifications to show us you're the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working with children and how your background aligns with our values at Flora Care Solutions. Keep it concise but impactful!
Showcase Your Organisational Skills: As an Office Manager, organisation is key! In your application, give examples of how you've maintained effective systems or improved processes in previous roles. We want to see your proactive approach!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Flora Care Solutions
✨Know Your Stuff
Before the interview, make sure you’re familiar with Flora Care Solutions and their values. Understand their focus on safeguarding and emotional wellbeing, as this will show your genuine interest in the role and alignment with their mission.
✨Showcase Your Organisational Skills
As an Office Manager, organisation is key. Prepare examples from your past experience where you successfully managed administrative tasks, compliance, or financial records. Be ready to discuss how you maintain effective systems and improve processes.
✨Be Ready for Compliance Questions
Expect questions about GDPR, health & safety, and safeguarding. Brush up on relevant regulations and be prepared to explain how you’ve ensured compliance in previous roles. This will demonstrate your expertise and commitment to the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the team dynamics, challenges the office faces, or how they measure success in the role. This shows your enthusiasm and helps you gauge if it’s the right fit for you.
