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- Tasks: Ensure smooth operations in residential childcare through effective administration and compliance management.
- Company: Flora Care Solutions, a values-driven organisation focused on safeguarding and emotional wellbeing.
- Benefits: Competitive salary, supportive team environment, and commitment to professional development.
- Why this job: Make a real difference in children's lives while developing your career in a meaningful field.
- Qualifications: Experience as an Office Manager, strong organisational skills, and knowledge of safeguarding regulations.
- Other info: Join a dynamic team dedicated to continuous improvement and making a positive impact.
The predicted salary is between 30000 - 35000 £ per year.
Location: Switch House, Switch Island
Hours: Full time, 40 hours per week
Salary: £30,000 - £35,000
Contract: Permanent
Reports to: Operations Director
Works closely with: Internal Recruiter, HR, Finance, Senior Leadership
Safer Recruitment: Enhanced DBS required
About Us: Flora Care Solutions provides high-quality, trauma-informed care for children and young people in our residential homes. We are a values-driven organisation with a strong focus on safeguarding, emotional wellbeing, and continuous improvement.
We are now seeking an experienced and organised Office Manager to support our growing service and ensure our homes run smoothly, safely, and compliantly.
Purpose of the Role: To ensure the smooth, compliant, and efficient operation of Flora Care Solutions' residential children's homes through effective administrative, financial, and organisational management.
The Office Manager supports the Operations Manager and collaborates with the internal recruiter, registered managers, and central support teams to maintain robust systems for compliance, staffing, and operational excellence.
Key Responsibilities:
- Administration & Systems: Maintain effective administrative and filing systems in line with GDPR. Manage records, correspondence, reports, and documentation for internal and external stakeholders. Oversee use of care management, HR, and compliance systems. Support audits, inspections, and regulatory visits (e.g., Ofsted, Regulation 44).
- Finance & Procurement: Assist with budget monitoring, forecasting, and expenditure tracking. Process invoices, purchase orders, petty cash and reconciliation. Maintain accurate financial records for staffing, placements, and operational costs. Liaise with finance colleagues and suppliers as required.
- Compliance, Health & Safety: Act as Health & Safety Coordinator, maintaining statutory checks and risk assessments. Maintain records for fire safety, first aid, and company vehicles (MOT, tax, insurance, servicing). Support Registered Managers in meeting Ofsted and Children's Homes Regulations (2015). Ensure policies and procedures are up to date and accessible.
- HR & Staffing Support: Work closely with the Internal Recruiter on recruitment administration. Maintain accurate recruitment and HR documentation in line with GDPR. Support staff induction, training coordination, and rota information for payroll. Act as an administrative point of contact for general HR queries.
- Communication & Coordination: Serve as a key contact for internal teams, commissioners, professionals, and suppliers. Schedule meetings, reviews, and training sessions. Take minutes and support follow-up actions. Promote positive communication across the organisation.
- Continuous Improvement: Regularly review administrative and operational processes to improve efficiency. Identify opportunities for digitalisation and better workflows. Contribute to inspection readiness and the achievement of Good or Outstanding outcomes.
Person Specification:
- Essential: Previous experience as an Office Manager or senior administrator. Strong knowledge of safeguarding, GDPR, and health & safety. Excellent organisational, IT, and communication skills. Level 3 qualification in Business Administration (or equivalent). Proactive, flexible, discreet, and methodical.
- Desirable: Experience in residential childcare or social care. Familiarity with Ofsted or Children's Homes Regulations. Experience with HR or care management software. Additional training in H&S, first aid, or financial processes.
Additional Requirements: Enhanced DBS check (paid for by the employer, if applicable). Commitment to safeguarding and promoting the welfare of children. Willingness to complete mandatory training and work flexibly when needed.
How to Apply: Please submit your CV and a short cover letter explaining why you're a strong fit for this role. Shortlisted candidates will be contacted promptly. Flora Care Solutions is committed to safeguarding and promoting the welfare of children. All roles are subject to safer recruitment checks, including an enhanced DBS, verification of identity and references, and mandatory safeguarding training.
Office Manager in London employer: Flora Care Solutions
Contact Detail:
Flora Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the childcare and administrative sectors. Let them know you're on the lookout for an Office Manager role at Flora Care Solutions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Flora Care Solutions thoroughly. Understand their values and how they align with your experience in safeguarding and compliance. This will help you showcase why you're the perfect fit for the team!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to administration and HR processes. We want you to feel confident and ready to impress when discussing your organisational skills and experience.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining Flora Care Solutions and making a difference in children's lives.
We think you need these skills to ace Office Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Manager role. Highlight your relevant experience in administration, compliance, and finance, as these are key areas for us at Flora Care Solutions.
Craft a Compelling Cover Letter: Your cover letter should explain why you’re a great fit for the role. Use specific examples from your past experiences that align with our values and the responsibilities outlined in the job description.
Showcase Your Organisational Skills: As an Office Manager, organisation is crucial. In your application, mention any systems or processes you've implemented in previous roles that improved efficiency or compliance.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Flora Care Solutions
✨Know Your Stuff
Before the interview, make sure you understand Flora Care Solutions' mission and values. Familiarise yourself with their approach to safeguarding and trauma-informed care. This will show that you're genuinely interested in the role and align with their ethos.
✨Showcase Your Organisational Skills
As an Office Manager, organisation is key. Prepare examples of how you've successfully managed administrative tasks, compliance systems, or financial records in previous roles. Be ready to discuss specific tools or methods you used to keep everything running smoothly.
✨Prepare for Compliance Questions
Expect questions about GDPR, health & safety, and Ofsted regulations. Brush up on these topics and think of scenarios where you've ensured compliance in your past roles. This will demonstrate your expertise and readiness for the responsibilities outlined in the job description.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, ongoing training opportunities, or how they measure success in the Office Manager role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
