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- Tasks: Manage office operations and support a team dedicated to children's wellbeing.
- Company: Flora Care Solutions, a values-driven organisation focused on trauma-informed care.
- Benefits: Competitive salary, supportive work environment, and commitment to professional development.
- Why this job: Make a real difference in children's lives while developing your career in a meaningful field.
- Qualifications: Experience in office management, strong organisational skills, and knowledge of safeguarding.
- Other info: Join a dynamic team with opportunities for growth and continuous improvement.
The predicted salary is between 30000 - 35000 £ per year.
Location: Switch House, Switch Island
Hours: Full time, 40 hours per week
Salary: £30,000 - £35,000
Contract: Permanent
Reports to: Operations Director
Works closely with: Internal Recruiter, HR, Finance, Senior Leadership
Safer Recruitment: Enhanced DBS required
About Us
Flora Care Solutions provides high-quality, trauma-informed care for children and young people in our residential homes. We are a values-driven organisation with a strong focus on safeguarding, emotional wellbeing, and continuous improvement.
We are now seeking an experienced and organised Office Manager to support our growing service and ensure our homes run smoothly, safely, and compliantly.
Purpose of the Role
To ensure the smooth, compliant, and efficient operation of Flora Care Solutions’ residential children’s homes through effective administrative, financial, and organisational management. The Office Manager supports the Operations Manager and collaborates with the internal recruiter, registered managers, and central support teams to maintain robust systems for compliance, staffing, and operational excellence. The postholder plays a key role in promoting Flora Care’s child-centred, trauma-informed, and values-driven culture across all administrative and operational functions.
Key Responsibilities
- Administration & Systems
- Maintain effective administrative and filing systems in line with GDPR.
- Manage records, correspondence, reports, and documentation for internal and external stakeholders.
- Oversee use of care management, HR, and compliance systems.
- Support audits, inspections, and regulatory visits (e.g., Ofsted, Regulation 44).
- Finance & Procurement
- Assist with budget monitoring, forecasting, and expenditure tracking.
- Process invoices, purchase orders, petty cash and reconciliation.
- Maintain accurate financial records for staffing, placements, and operational costs.
- Liaise with finance colleagues and suppliers as required.
- Compliance, Health & Safety
- Act as Health & Safety Coordinator, maintaining statutory checks and risk assessments.
- Maintain records for fire safety, first aid, and company vehicles (MOT, tax, insurance, servicing).
- Support Registered Managers in meeting Ofsted and Children’s Homes Regulations (2015).
- Ensure policies and procedures are up to date and accessible.
- HR & Staffing Support
- Work closely with the Internal Recruiter on recruitment administration.
- Maintain accurate recruitment and HR documentation in line with GDPR.
- Support staff induction, training coordination, and rota information for payroll.
- Act as an administrative point of contact for general HR queries.
- Communication & Coordination
- Serve as a key contact for internal teams, commissioners, professionals, and suppliers.
- Schedule meetings, reviews, and training sessions.
- Take minutes and support follow-up actions.
- Promote positive communication across the organisation.
- Continuous Improvement
- Regularly review administrative and operational processes to improve efficiency.
- Identify opportunities for digitalisation and better workflows.
- Contribute to inspection readiness and the achievement of Good or Outstanding outcomes.
Person Specification
- Essential
- Previous experience as an Office Manager or senior administrator.
- Strong knowledge of safeguarding, GDPR, and health & safety.
- Excellent organisational, IT, and communication skills.
- Level 3 qualification in Business Administration (or equivalent).
- Proactive, flexible, discreet, and methodical.
- Desirable
- Experience in residential childcare or social care.
- Familiarity with Ofsted or Children’s Homes Regulations.
- Experience with HR or care management software.
- Additional training in H&S, first aid, or financial processes.
Additional Requirements
- Enhanced DBS check (paid for by the employer, if applicable).
- Commitment to safeguarding and promoting the welfare of children.
- Willingness to complete mandatory training and work flexibly when needed.
How To Apply
Please submit your CV and a short cover letter explaining why you’re a strong fit for this role. Shortlisted candidates will be contacted promptly.
Flora Care Solutions is committed to safeguarding and promoting the welfare of children. All roles are subject to safer recruitment checks, including an enhanced DBS, verification of identity and references, and mandatory safeguarding training.
Office Manager in London employer: Flora Care Group
Contact Detail:
Flora Care Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the childcare and administrative sectors. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Flora Care Solutions thoroughly. Understand their values and how they align with your experience. This will help you showcase why you're the perfect fit for the Office Manager role.
✨Tip Number 3
Practice common interview questions related to office management and compliance. Being well-prepared will boost your confidence and help you articulate your skills effectively during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at Flora Care Solutions.
We think you need these skills to ace Office Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Office Manager role. Highlight your relevant experience in administration, finance, and compliance, as these are key areas for us at Flora Care Solutions.
Craft a Compelling Cover Letter: Your cover letter should explain why you’re a great fit for our values-driven organisation. Share specific examples of how you've supported teams in previous roles and your commitment to safeguarding and child welfare.
Showcase Your Organisational Skills: As an Office Manager, strong organisational skills are a must! Use your application to demonstrate how you've effectively managed administrative systems and processes in the past.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your details and get you into our system quickly!
How to prepare for a job interview at Flora Care Group
✨Know Your Stuff
Make sure you understand the key responsibilities of the Office Manager role. Familiarise yourself with Flora Care Solutions' values, especially around safeguarding and trauma-informed care. This will help you demonstrate your alignment with their mission during the interview.
✨Showcase Your Organisational Skills
Prepare examples from your past experience that highlight your organisational abilities. Discuss how you've maintained effective administrative systems or managed compliance in previous roles. This will show that you can handle the demands of the position.
✨Be Ready for Compliance Questions
Since the role involves a lot of compliance work, brush up on GDPR, health & safety regulations, and Ofsted requirements. Be prepared to discuss how you've navigated these areas in your previous jobs, as this will be crucial for the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
