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- Tasks: Support mid-market customers in our Close Management solution and ensure their long-term success.
- Company: Join a dynamic Customer Success team focused on enhancing client experiences.
- Benefits: Enjoy flexible work options, professional development opportunities, and a collaborative culture.
- Why this job: Make a real impact by building relationships and driving customer satisfaction in a growing company.
- Qualifications: BA/BS in Business, Accounting, or Finance; 2-3 years of accounting experience required.
- Other info: Opportunity to travel up to 30% and engage with key stakeholders.
The predicted salary is between 36000 - 60000 £ per year.
The Accounting Success Manager I will be joining a growing Customer Success team to help support the mid-market customer base in our Close Management solution. The Accounting Success Management team maintains high levels of satisfaction and engagement among our customers to ensure their long-term success with the solution. Having previous professional accounting or audit experience will allow the candidate to build instant rapport with our mid-market customer base by addressing accounting specific questions, scenarios, or other elements during the post implementation phase to maximize adoption and enhance our clients entire customer experience. This role is onsite in our central London office 3 days a week.*Visa sponsorship is NOT available at this time
What You’ll Do
What You’ll Bring
Nice to Haves
#LI-BT1#LI-RemoteWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Accounting Success Manager employer: FloQast
Contact Detail:
FloQast Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounting Success Manager
✨Tip Number 1
Familiarise yourself with our Close Management solution and any related tools like FloQast. Understanding the product inside out will help you engage confidently with potential clients and demonstrate your expertise during discussions.
✨Tip Number 2
Network with professionals in the accounting field, especially those who have experience in customer-facing roles. Building connections can provide insights into the challenges they face and how you can address them effectively as an Accounting Success Manager.
✨Tip Number 3
Prepare to discuss your previous accounting experiences and how they relate to customer success. Be ready to share specific examples of how you've built relationships and provided consultative solutions in past roles.
✨Tip Number 4
Stay updated on industry trends and best practices in customer success and accounting. This knowledge will not only enhance your conversations with clients but also position you as a valuable resource for their needs.
We think you need these skills to ace Accounting Success Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant accounting experience and any customer-facing roles you've held. Emphasise skills that align with the job description, such as relationship building and consultative solutions.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer success and how your background in accounting can benefit the company. Mention specific experiences where you've successfully managed client relationships or driven engagement.
Showcase Problem-Solving Skills: Provide examples in your application of how you've applied analytical thinking and problem-solving skills in previous roles. This could include scenarios where you addressed client inquiries or improved processes.
Highlight Team Collaboration: Discuss your experience working with cross-functional teams. Mention any specific projects where collaboration led to successful outcomes, as this is crucial for the role of Accounting Success Manager.
How to prepare for a job interview at FloQast
✨Showcase Your Accounting Knowledge
Make sure to highlight your previous accounting or audit experience during the interview. Be prepared to discuss specific scenarios where you successfully addressed accounting-related questions, as this will demonstrate your ability to build rapport with clients.
✨Emphasise Relationship Building Skills
Since the role involves cultivating strong relationships with key stakeholders, share examples of how you've successfully built and maintained professional relationships in the past. This could include experiences with Controllers, CFOs, or other relevant roles.
✨Demonstrate Consultative Problem Solving
Prepare to discuss how you have provided tailored solutions to clients in previous roles. Use specific examples to illustrate your consultative approach and how it led to successful outcomes for your clients.
✨Be Ready to Discuss Metrics
Familiarise yourself with key account metrics such as quarterly sales results and net retention rates. Be prepared to talk about how you have tracked and contributed to these metrics in your previous roles, as this will show your analytical skills and attention to detail.
