At a Glance
- Tasks: Manage resin flooring contracts and oversee operations from start to finish.
- Company: Reputable surface repair and protection company with a focus on quality.
- Benefits: Casual dress, employee discounts, and negotiable salary based on experience.
- Other info: Flexible working hours with occasional travel required.
- Why this job: Be the key contact for clients and lead exciting projects across the UK.
- Qualifications: Strong communication skills and previous contract management experience preferred.
The predicted salary is between 35000 - 45000 £ per year.
This is an opportunity to join a reputable surface repair and protection company to manage our resin flooring contracts across the UK.
Your day to day role will be to oversee and be responsible for the planning and running of all aspects of operations management including all elements of coordinating the on-site activities from start to completion including responsibility for on-site health and safety and quality standards. You will work flexibly to accommodate the customer’s time schedules. As with other service industries, weekends are considered working days and work schedules can change at short notice.
You will be the first point of contact for the client, operatives, subcontractors, suppliers, and office staff and therefore will require good communication skills. Although the role will primarily be based in Durham, we work nationwide, and this will require occasional away-from-home working.
Key Role Points:- Customer Satisfaction - To meet and exceed client expectations. This applies to any interactions before and after the service has been delivered.
- The first point of contact for the site operational team and client.
- Daily or weekly communication with clients through various channels to maintain current relationships.
- Daily communication and management of resources and personnel such as Team Leaders and Operatives that comprise the Operations Team.
- Responsibility for health and safety within the contracts department for operatives, projects, vehicles and plant.
- Provide a contracts report on a monthly basis and the success rates achieved.
- Management of sub-contractors under your control.
- To control and co-ordinate all contract related activities including site paperwork including risk assessments & method statements, labour, vehicles, plant, materials, health & safety, quality including site inspections and audits, record keeping, waste management and non-conformities.
- Maintain client relationships and evaluate client satisfaction.
- Utilise and operate systems to ensure daily and weekly project planning and management in line with clients’ needs.
- Managing and implementing efficiencies within the Contracts Department.
- To ensure general site and premises security.
- To report on a monthly basis.
- To increase orders by relationship management.
- Good communication both oral and written.
- Technical knowledge or resins and other coatings would be an advantage.
- Good IT skill level in Excel and Word.
- Relevant qualifications.
- IT Customer Relationship Management systems experience / knowledge would be an advantage.
- Previous contract manager experience.
Salary is negotiable and dependent on previous experience.
APPLY TODAY: Send CV to: admin@reprotec.uk
Job Types: Full-time, PermanentBenefits: Casual dress, Employee discount
Ability to commute/relocate: Durham DH7 8JG: reliably commute or plan to relocate before starting work (preferred)
Licence/Certification: Driving Licence (required)
Work authorisation: United Kingdom (preferred)
Work Location: In person
Reprotek UK - Contracts Manager - Durham employer: Flooring Jobs UK Spring 2026
Contact Detail:
Flooring Jobs UK Spring 2026 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reprotek UK - Contracts Manager - Durham
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Contracts Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Familiarise yourself with their work in resin flooring and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly understands their business.
✨Tip Number 3
Showcase your communication skills! As the first point of contact for clients and teams, it’s crucial to demonstrate your ability to manage relationships effectively. Practice articulating your thoughts clearly and confidently during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Reprotek UK - Contracts Manager - Durham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Contracts Manager role. Highlight your experience in operations management, client communication, and health and safety. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills: Since you'll be the first point of contact for clients and the operational team, it's crucial to demonstrate your strong communication skills. Use clear and concise language in your application to reflect this.
Highlight Relevant Experience: If you've got experience with resin flooring or similar projects, make it stand out! We love seeing candidates who can bring relevant knowledge to the table, so don’t hold back on those details.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Flooring Jobs UK Spring 2026
✨Know Your Contracts Inside Out
Before the interview, make sure you thoroughly understand the specifics of contract management, especially in relation to resin flooring. Familiarise yourself with common challenges and solutions in the industry, as well as any relevant health and safety regulations.
✨Showcase Your Communication Skills
Since you'll be the first point of contact for clients and teams, practice articulating your thoughts clearly. Prepare examples of how you've successfully managed client relationships or resolved conflicts in previous roles to demonstrate your communication prowess.
✨Be Ready for Flexibility Questions
Given the nature of the job, be prepared to discuss your availability and willingness to work weekends or adjust schedules. Share past experiences where you adapted to changing circumstances, highlighting your commitment to customer satisfaction.
✨Highlight Your Technical Knowledge
If you have experience with resins or coatings, make sure to mention it! Brush up on technical terms and processes related to the products used in the industry. This will show that you’re not just a manager but also someone who understands the technical side of the operations.