At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer service and drive sales.
- Company: Join Flooring 4 Less, a trusted name in quality flooring and carpets.
- Benefits: Competitive salary, performance bonuses, staff discounts, and career progression opportunities.
- Why this job: Inspire your team and make a real impact in a vibrant retail environment.
- Qualifications: Retail management experience, strong sales background, and excellent leadership skills.
- Other info: Be part of a positive workplace culture with great perks and community connections.
The predicted salary is between 28800 - 43200 £ per year.
We have an exciting opportunity for an experienced and motivated Store Manager to join the Flooring 4 Less family — one of the UK’s most trusted names in quality flooring and carpets. If you’re passionate about people, sales, and customer experience — and have a background in carpet and hard flooring sales — this could be the perfect step in your career. At Flooring 4 Less, we pride ourselves on offering unbeatable value, expert advice, and an exceptional in-store experience.
You’ll lead by example, inspire your team, and ensure that every customer leaves delighted with both their flooring and their service experience.
The Role
As a Store Manager, you will be responsible for the leadership, development, and performance of your store team. You’ll drive sales, maintain high operational standards, and ensure that customer satisfaction remains at the heart of everything we do. You’ll have the autonomy to run your store effectively — from managing stock and staffing levels to achieving ambitious sales targets — all while fostering a positive and high-performing team culture.
Key Responsibilities
- Leadership & Team Management
- Lead, motivate, and develop your team to deliver exceptional customer service and achieve sales targets.
- Recruit, train, and support colleagues to uphold Flooring 4 Less values and standards.
- Conduct regular performance reviews, providing feedback and coaching to help your team reach their full potential.
- Manage rotas, timesheets, and staffing levels in line with business needs.
- Champion a positive workplace culture that promotes teamwork, accountability, and enthusiasm.
- Drive sales performance through effective leadership, motivation, and coaching.
- Deliver a consistent, high-quality customer journey from initial consultation to installation.
- Ensure all customer leads and enquiries are followed up promptly and professionally.
- Resolve customer queries and complaints swiftly, maintaining Flooring 4 Less’s reputation for quality and care.
- Achieve and exceed store and personal sales targets through strong product knowledge and service excellence.
- Store Operations
- Oversee daily store operations to maintain efficiency and compliance with company policies.
- Ensure the store is well-presented, safe, and welcoming at all times.
- Manage stock levels, deliveries, and product displays to optimise sales.
- Maintain accurate employee and sales records.
- Build relationships with local suppliers, contractors, and the wider community to promote the Flooring 4 Less brand.
- Product Knowledge
- Demonstrate detailed understanding of all carpet, laminate, vinyl, and hard flooring products.
- Confidently measure, calculate, and convert dimensions in both imperial and metric units for quotes and orders.
- Advise customers on product suitability, installation requirements, and aftercare.
About You
- Proven experience in retail management, ideally within the flooring, carpet, or home improvement industry.
- Strong sales background with a focus on customer satisfaction and retention.
- Excellent leadership and communication skills with the ability to inspire a team.
- Strong numeracy and IT skills, with accuracy in measurement conversions and quotations.
- Highly organised, commercially aware, and motivated to achieve results.
- Professional, approachable, and passionate about people and interiors.
The Package
- Competitive salary with performance-based bonuses.
- Staff discount on all Flooring 4 Less products.
- Company pension scheme.
- Employee perks and rewards platform (discounts, cashback, and offers).
- Life assurance and enhanced family leave.
- Opportunities for professional development and career progression.
How to Apply
If you’re ready to lead, inspire, and grow with one of the most dynamic flooring retailers in the UK, we’d love to hear from you. Send CV to cornel@f4less.co.uk. Apply today and start your journey with Flooring 4 Less — where great floors and great people come together.
Store Manager in Orpington employer: Flooring 4 Less
Contact Detail:
Flooring 4 Less Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager in Orpington
✨Tip Number 1
Get to know the company inside out! Research Flooring 4 Less, their products, and their values. This way, when you walk into that interview, you can show them you're not just another candidate — you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Think about how your experience aligns with the role of Store Manager. Be ready to share specific examples of how you've led teams, driven sales, and delivered exceptional customer service. Confidence is key!
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the company culture and what it takes to succeed at Flooring 4 Less. Plus, it shows you're proactive!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Flooring 4 Less family. Let's get you that interview!
We think you need these skills to ace Store Manager in Orpington
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for flooring and customer service shine through. We want to see how passionate you are about leading a team and creating an exceptional shopping experience for our customers.
Tailor Your CV: Make sure your CV highlights your relevant experience in retail management, especially in flooring or home improvement. We love seeing specific examples of how you've driven sales and motivated teams in the past.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to outline your key achievements and skills without unnecessary fluff. This helps us see your potential quickly!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you promptly!
How to prepare for a job interview at Flooring 4 Less
✨Know Your Products Inside Out
As a Store Manager, you'll need to demonstrate a solid understanding of flooring products. Brush up on the specifics of carpets, laminates, and vinyls. Be ready to discuss their features, benefits, and installation requirements during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated your team to achieve sales targets or improved customer service. Highlight your ability to inspire and develop others, as this is crucial for the role.
✨Emphasise Customer Satisfaction
Customer experience is at the heart of Flooring 4 Less. Be prepared to share specific instances where you've gone above and beyond to resolve customer queries or complaints. This will show that you align with their values and understand the importance of customer retention.
✨Demonstrate Your Sales Acumen
Since driving sales is a key responsibility, come equipped with examples of how you've achieved or exceeded sales targets in previous roles. Discuss your strategies for motivating a team to perform well and how you plan to implement these at Flooring 4 Less.
